topic QVS 10 SR1 Events Log | Failed to translate name in QlikView

QVS 10 SR1 Events Log | Failed to translate name

isaiah82 — Mon, 26 Jan 2026 18:19:17 GMT

Hi All - I have been running QVS 10 SR1 now for about a month; upgraded from 9 SR5. Since the upgrade I (only) periodically see messages such as the below in the QVS Events log. It seems like it only happens on certain days. The referenced accounts are valid and active; both local accounts on the QVS box or domain accounts. Some days I see a bunch of records like the below; other days none (with the same user accounts accessing documents.

2011-04-12 02:30:05 2011-04-12 09:41:50 2 500 Warning Windows System Info: Failed to translate name QVSVR\username (username@QVSVR) - "Access is denied.
"

Any idea what could be causing this?

Thanks -Isaiah

QVS 10 SR1 Events Log | Failed to translate name

Anonymous — Wed, 20 Apr 2011 01:31:10 GMT

Isaiah,

any response on this yet? we are also seeing the message a lot in our event log. its only a 2/500 but still the 'access is denied' has got us concerned.

Regards,

John Anderson.

QVS 10 SR1 Events Log | Failed to translate name

Wed, 20 Apr 2011 10:30:34 GMT

Hi,

Had a lot of theese in QV9 . Reason was that QV identifies users by NTSID (not by NTNAME). When some account expires in Active Directory, it might be reactivated under a different NTSID (but with same name) .Same NTSID is also stored together with in shared bookmarks and objects (the .shared file).

QV 10 shoudl have this fixed ==store only NTNAME . But you might have still .shared files copied form version 9?

-Alex

www.snowflakejoins.com

QVS 10 SR1 Events Log | Failed to translate name

isaiah82 — Wed, 20 Apr 2011 12:11:48 GMT

Hey guys > still having the issue and no resolution. Using 10 SR1. I haven't yet sent this over to QT support.

Interesting is that I don't (think) I see any front-facing issues with this (e.g. users denied access, etc.) I haven't been able to find a strong correlation to when this happens; e.g. a specific document opened in Server, etc. All of the accounts are surely valid and have not been re-created (original SID.) I see a few other messages returned too, like the below:

2011-04-14 06:50:54 2011-04-14 09:00:58 2 500 Warning Windows System Info: Failed to translate name SERVER\ntname (ntname @SERVER) - "The specified domain either does not exist or could not be contacted."

The messages in quotes are just returned form the OS; in the above example I believe I can attribute to a temporary disconnect between the QVS box and the local domain controller which makes sense. But no idea on the "access denied" messages. Assuming it's legitmate (not just a QV issue) but not sure what is causing (when QVS is trying to translate SID.)

I certainly do have some .shared files left over from QV9 and will try killing those to see if the issue is resolved and post back. But haven't seen the events in a few days now, of course 😃

-Isaiah

QVS 10 SR1 Events Log | Failed to translate name

isaiah82 — Mon, 09 May 2011 18:04:37 GMT

I haven't managed to get anywhere with this one. Still haven't seen where this is actually casuing any harm, however. No .shared files left over from QV9. -Isaiah

Re: QVS 10 SR1 Events Log | Failed to translate name

StefanBackstrand — Tue, 10 May 2011 06:56:09 GMT

This error only signals that the "nice name format" translation, for eg. from "domain\jde" to "John Doe" failed. I will probably only mean that users will see "domain\jde" instead of the real translated name in ownership lists and such. It might also be so in the QEMC/QMC.

It doesn't neccesarily mean that the users are deleted from the AD or such, but for some reason the translation failed. Since the method to do this is a WINAPI function, there's not much Qlikview can do about it - if it fails, something is "wrong" with the user or the AD or the connection to the AD.

QVS 10 SR1 Events Log | Failed to translate name

Anonymous — Thu, 28 Jul 2011 21:31:21 GMT

We have noticed that sometimes the NTSID does change for users and this has always puzzled us.

Now we know the reason why and that we aren't going mad after all!

QVS 10 SR1 Events Log | Failed to translate name

StefanBackstrand — Fri, 29 Jul 2011 07:44:20 GMT

Ok!

Re: QVS 10 SR1 Events Log | Failed to translate name

julian_rodriguez — Fri, 02 Aug 2013 20:47:27 GMT

I'm getting this same error, and I have Qlikview Server 11.2 SR3.

What is the explanation of this ?

Thanks in advance

Re: QVS 10 SR1 Events Log | Failed to translate name

Emmanuelle__Bustos — Tue, 03 Jan 2017 18:40:41 GMT

Hi having the same with QV 11.2 SR14 does somebody know how to avoid this warning?