topic Another ...Server communication lost; closing document! in QlikView

Another ...Server communication lost; closing document!

Mon, 26 Jan 2026 18:19:17 GMT

Hello,

We are still having this message after disconnection of our presentation screens from the server.

I have tried all recommendations that I have found here but it still happens.

I appreciate your help.

Thanks

Another ...Server communication lost; closing document!

Tue, 13 Jul 2010 02:55:35 GMT

This is related to timeouts. You can control the length of timeouts on the QEMC.

There is a default period of inactivity which will cause the message you are receiving.

Check the length of your 'Document timeout' -

System - Setup - Qlikview Servers - QVS - Documents - Document timeout

Another ...Server communication lost; closing document!

Tue, 13 Jul 2010 08:52:51 GMT

We have set it to 300 minutes but the error still pops up.

Another ...Server communication lost; closing document!

Tue, 13 Jul 2010 10:24:57 GMT

You can also check the options

Possible session timeout and Maximum inactive session time depending on the licences states. If you are near to use all your licences, maybe the server disconnects you to gain a licence for someone else...

Another ...Server communication lost; closing document!

Wed, 14 Jul 2010 09:16:30 GMT

We set "Possible session timeout.." and "Maximum inactive session time" on 0 (no limit)

We have only 5 documents licenses in use on 15.