topic SR3 Publisher Issue in QlikView

SR3 Publisher Issue

Mon, 26 Jan 2026 18:19:17 GMT

We just upgraded to SR3 over the weekend from SR1. When I try and add new users to a distibution task I get the below error message:

"Invalid Request: Object reference not set to an instance of an object"

Any ideas what's going on?

thanks,

rob

SR3 Publisher Issue

johnan — Tue, 23 Feb 2010 15:04:16 GMT

Did you unistall SR1 before?

SR3 Publisher Issue

Tue, 23 Feb 2010 15:06:42 GMT

Yes, I uninstalled SR1 before installing SR3.

SR3 Publisher Issue

johnan — Tue, 23 Feb 2010 15:11:31 GMT

Does all QV services running?

SR3 Publisher Issue

Tue, 23 Feb 2010 15:17:33 GMT

Yes, all services are running without issue.

SR3 Publisher Issue

johnan — Tue, 23 Feb 2010 15:29:46 GMT

I know in early bug, you cannot use same user when installning. Try swith user in services.

(QlikView Directory Service Connector, QlikView Distribution Service)

SR3 Publisher Issue

Tue, 23 Feb 2010 15:42:09 GMT

That's interesting that you mention that. I had to use my user id and password for this install instead of our normal system userid and password. I tried switching it back on Monday but the services would not strart up. Do I have to uninstall SR3 and re-install with the the different userid in order for it to work?

SR3 Publisher Issue

johnan — Tue, 23 Feb 2010 15:56:41 GMT

No, just change user in services or check that the user you have right now is a member in QlikView Administrators and Administrator groups.

SR3 Publisher Issue

Tue, 23 Feb 2010 17:16:48 GMT

I changed the userid that runs the services. Unfortunately, that did not fix the issue...

Any other ideas?

thanks,

rob

SR3 Publisher Issue

tseebach — Tue, 23 Feb 2010 17:56:49 GMT

If you're on 2008 then rename this folder: C:\ProgramData\QlikTech or on 2003 this C:\Documents and Settings\All Users\AppData\QlikTech

That should remove your configuration. If it works but you want to keep your configuration, then install SR2 and then SR3.

SR3 Publisher Issue

Anonymous — Wed, 24 Feb 2010 17:52:48 GMT

I got the same right after upgrading to SR3 from SR2. Restarting the Directory service (AD) fixed it for me.

SR3 Publisher Issue

Thu, 25 Feb 2010 15:20:13 GMT

Brian,

Thanks for your reply. I've restarted the server as well as all of the QlikView services and still continue to have the error. This error only arises when I try and add users in the QMC. If I try adding users n the QEMC it works fine. I've logged the issue with QlikTech customer support and they were able to replicate my issue and are logging it as a software bug.

rob

SR3 Publisher Issue

Anonymous — Wed, 03 Mar 2010 17:14:52 GMT

We have the same issue. Thanks for the tip here. The AD works in QEMC but not QMC. I know that there is a new build of SR3 coming soon. Did QlikView say if this fix would be included?

SR3 Publisher Issue

Wed, 03 Mar 2010 17:26:44 GMT

Below is what the Support team said:

"Your recent support case as described below has been confirmed by our QA department as a bug, ID 25945.

Workaround is to use QEMC.

Update: Defect 25945 has been approved by R&D, however due to uncertainties regarding potential related problems and program priorities we cannot guarantee a fix date at this time. Closing Case.

Please note that although every effort is made to fix bugs QlikTech reserves the right to delay and/or remove the fix at any time. "

I guess in the next SR3 release we can look for bug ID=25945 to see if it has been fixed.

rob

SR3 Publisher Issue

Anonymous — Thu, 04 Mar 2010 14:59:31 GMT

Looks to me like this is not resolved in the 7440 build of QV 9.0 SR3.