topic Re: Qlikview Distribution Service can not start in QlikView

Qlikview Distribution Service can not start

Mon, 26 Jan 2026 18:19:17 GMT

Hi all, My Qlikview Distribution Service can not start, and when log file is shown

"Exception=System.Xml.XmlException: Root element is missing."

How I do this situation.
Sorry in my language.

Qlikview Distribution Service can not start

vgutkovsky — Tue, 02 Feb 2010 21:54:57 GMT

I've seen similar problems when you don't reboot the server after installation. So, to get the easiest explanation out of the way, did you do that?

Regards,

Qlikview Distribution Service can not start

Wed, 03 Feb 2010 03:09:04 GMT

Thanks Vlad,

But this server is ever can work as normaly until that day with I found a problem.
I'm restart server already and try to start service by manual but not solve this problem.

Have other solution?
Thanks

Qlikview Distribution Service can not start

vgutkovsky — Wed, 03 Feb 2010 04:12:46 GMT

I would try doing a full uninstall of all QVS components, deleting the entire HKEY_LOCAL_MACHINE\SOFTWARE\QlikTech\QlikViewServer registry key. Then make sure you backup your QVPR (located by default in C:\Documents and Settings\All Users\Application Data\QlikTech\Publisher\Command Center\QVPR) and then delete the entire C:\Documents and Settings\All Users\Application Data\QlikTech folder. Finally, reinstall everything.

Regards,

Qlikview Distribution Service can not start

Wed, 03 Feb 2010 05:28:01 GMT

Um... Thank you Vlad,
I think already, if I can not to find other solution.may be that is solve this problem.

Thank you again,
Kind regards,

Qlikview Distribution Service can not start

vgutkovsky — Wed, 03 Feb 2010 07:00:28 GMT

I know it's not ideal, but it's almost impossible to troubleshoot a "root element missing" error...

Good luck,

Re: Qlikview Distribution Service can not start

Thu, 12 Jul 2012 09:22:58 GMT

This post is more than two years old, but I was having the same problem and found out that

C:\ProgramData\QlikTech\DistributionService\Workorder.xml

was empty. I just added the following line into the file:

<Workorder></Workorder>

This same tag was found in the Workorder.xml in the "1" subdirectory.

The service started successfully and hasn't complained about anything so far. Let's hope it keeps that way...

Re: Qlikview Distribution Service can not start

Wed, 17 Oct 2012 12:35:32 GMT

Hi,

I was having the same problem with the exact same error report "Exception=System.Xml.XmlException: Root element is missing." and tried your solution adding the Workorder tag to the Workorder file but in my case I had do add it in the "1" subdirectory as the other Workorder.xml file was OK.

It worked out perfectly and it sure is better than reinstalling the entire QVS!

Thank you very much mlaitinen!