topic Adding email recipients to a distribution. in QlikView

Adding email recipients to a distribution.

Mon, 26 Jan 2026 18:19:17 GMT

Currently I am trying to work on running a .qvw and have the results published to a email group as a PDF. We have installed the PDF add-on, and have publisher as well.

I go into the Source documents section, select the document, and on the Distribute I click Add for the email section. The window opens (pic 1) and quickly changes to a different window (pic 2).

I can only search on groups/users that are local to the QV server. The only scopes available are None and the local server, not the domain the server part of, and that the Directory Service Connector is configured to use.

Are we stuck using only local groups to manage email lists, or is there something I am missing?

pic 1:

pic 2:

Adding email recipients to a distribution.

vgutkovsky — Thu, 28 Jan 2010 20:48:51 GMT

Check your DirectoryResource.xml file, located in the C:\ProgramData\QlikTech\Publisher\CommandCenter\QVPR folder. Make sure all the entries are correct and the domain entry is present. Also try restarting the QlikView Directory Service Connector service.

Regards,

Adding email recipients to a distribution.

Fri, 29 Jan 2010 00:14:59 GMT

thanks, I will take a look at that.

Adding email recipients to a distribution.

Fri, 29 Jan 2010 02:44:54 GMT

I need to understand how to set this up also. We are using local Windows users on the QlikView Server machine. I don't know how to associate or add email addresses for them via these dialogs. Is there not a way to add an arbitrary email address here?

Adding email recipients to a distribution.

Fri, 29 Jan 2010 15:20:01 GMT

This location doesn't exist on the system. Is that for v8 instead of v9?

Adding email recipients to a distribution.

Fri, 29 Jan 2010 17:40:43 GMT

a_roche -

On my server (Win 2003), the location is here: C:\Documents and Settings\All Users\Application Data\QlikTech\Publisher\CommandCenter\QVPR

I am using Publisher 9.0 SR2. There is no Publisher documentation for 9.0 yet, only for 8.5. Many of the features of Publisher 8.5 have been folded into Server 9.0, so the old documentation isn't very helpful.

I still can't figure out how to add email recipients when I am using local Windows users.

Gary

Adding email recipients to a distribution.

vgutkovsky — Fri, 29 Jan 2010 18:04:51 GMT

Gary,

Thanks for pointing out the location of the folder on Windows 2003. Regarding your question about how to add arbitrary email addresses to a distribution: if you are using local Windows users, you should still be able to set up email addresses for them in Computer Management. Unfortunately, I don't think there's a way to type in arbitrary email addresses for distribution--most likely because QlikView is intended as an enterprise solution. However, a workaround for this is to create a custom directory and populate it with users having the arbitrary email addresses you require. That custom directory would then show up as one option under Default Scope.

Regards,

Adding email recipients to a distribution.

Fri, 29 Jan 2010 18:34:20 GMT

gstradercenterstance -

thanks, that was the new location.

My entries read as follows:

ServerAddress="LDAP://<root>.local" DSProviderType="ad"
ServerAddress="LDAP://<subdomain>.<root>.local" DSProviderType="ad"
ServerAddress="local://<machine name>" DSProviderType="local"

I presume this is correct for the domain and the server.

Not sure how you create a local custom directory of the email addresses, do you have any info on that procedure, Vlad?

Adding email recipients to a distribution.

Fri, 29 Jan 2010 18:48:14 GMT

Unfortunately I can't figure out how to associate email addresses to local Windows users. Regarding the custom directory, I do see where to create a custom directory service, but it does not allow me to add any users for some reason. When I add a new user to the list, click add, and then click apply, it takes me back to an empty users list. No errors, no messages, just empty. I may be sending a note to QlikView Support soon.

Adding email recipients to a distribution.

vgutkovsky — Fri, 29 Jan 2010 18:53:22 GMT

My comment about creating a custom directory was more relevant to Gary's situation than yours--with a domain this really doesn't make much sense unless you want to use DMS authentication.

Interesting, your entries don't contain a DSUsername & DSPassword field, or you just didn't post them? Try (1) stopping your Directory Service Connector Service, Management Service, and Publisher Command Center Service; (2) edit the LDAP entries in the file to be in Distinguished format (e.g. LDAP://DC=subdomain,DC=domain,DC=com); and (3) restarting the services.

Let me know if this works.

Adding email recipients to a distribution.

vgutkovsky — Fri, 29 Jan 2010 18:55:40 GMT

Gary,

I found this page very helpful for setting up Custom Users: http://community.qlik.com/forums/t/24005.aspx

Regards,

Adding email recipients to a distribution.

Fri, 29 Jan 2010 18:57:56 GMT

I think I just realized what my problem with creating users for a custom directory is. This particular installation is SBE (small business edition) and DMS is disabled for SBE. I believe custom directories rely on DMS. It would be helpful if they grayed out certain features in QEMC if the license you are using does not support those features.

Adding email recipients to a distribution.

vgutkovsky — Fri, 29 Jan 2010 19:02:33 GMT

Hmmm...I actually don't think that's the problem. You should be able to set up a custom directory even without DMS authorization enabled. More likely the problem has something to do with the Path or the Port.

Regards,

Adding email recipients to a distribution.

Fri, 29 Jan 2010 19:45:51 GMT

I did remove the username and password sections for security purposes.

I made the change you suggested to use the LDAP format, and it didn't seem to make a difference. It still doesn't show anything more than the local machine for scope, and only searches the local machine for users and groups. Very puzzling.

Adding email recipients to a distribution.

vgutkovsky — Fri, 29 Jan 2010 21:02:41 GMT

Have you checked the trust relationship between the QVS server and the domain controller? It's possible that the QVS server doesn't have permission to browse the AD.

Also, what sort of user is the Publisher account on the domain controller? Is it a local account on the QVS box or a domain admin? Keep in mind that the Publisher account needs permission to browse the AD structure as well.

Regards,

Adding email recipients to a distribution.

vgutkovsky — Fri, 29 Jan 2010 21:21:14 GMT

Gary,

I did a little experimentation on your issue and was able to find the problem. When you create a Custom Directory, change your port to something other than the default value of 0. You can then add users and groups in the manner outlined in the post I linked to.

Regards,

Adding email recipients to a distribution.

Fri, 29 Jan 2010 22:52:28 GMT

This WORKS!!! I changed the port to a number and then all the sudden it accepted my adding the user. I was also able to get Publisher to email the report to me by selecting the custom directory user that I had set up.

Thank you very much Vlad!

Adding email recipients to a distribution.

vgutkovsky — Fri, 29 Jan 2010 23:25:52 GMT

Glad it works, Gary!

a_roche, any update on your problem?

Adding email recipients to a distribution.

Fri, 29 Jan 2010 23:45:31 GMT

Vlad,

Still having the techs check into the trust issue. The service acct is a domain member so he should have access to the AD, but I will have to look into that as well. I think I will also check what rights have been assigned the acct, perhaps it does not have the Act as OS or Act as Service rights. i'll keep you up to date.

Adding email recipients to a distribution.

Mon, 01 Mar 2010 23:48:48 GMT

The problem has been resolved. It seems that although the Directory Service Connector service is setup to login to the domain with the appropriate user and password and could do so successfully, it did not guarantee that the username and password specified within the AD connector configuration section of the QEMC would be typed correctly. I had the customers tech retype the password and the connector started working correctly.

All because they fat fingered the password.

Thanks anyway for all the help you gave me Vlad, I really do appreciate it.