topic inpossible delete user CAL from list in QlikView

inpossible delete user CAL from list

Mon, 26 Jan 2026 18:19:17 GMT

There is same user written In management console NamedCAL list twice: first "DOMAIN\User" and second "DOMAIN\USER" (in capital letters).

When deleting "DOMAIN\User" the deletion note stands behind user record with capital leters in name(DOMAIN\USER).

How to delete record of user with little letters of name ?

Thanks

inpossible delete user CAL from list

stephencredmond — Tue, 15 Sep 2009 20:01:34 GMT

Hi Hugo,

I have seen this before. As I recall, we had to get a patch from QlikTech Support that would clear out the proper case entries (all entries should be in capitals).

Talk to your support provider.

Stephen

inpossible delete user CAL from list

Tue, 15 Sep 2009 20:07:13 GMT

Thanks once more.

I will inform how problem will be resolved by our support provider.

inpossible delete user CAL from list

Oleg_Troyansky — Wed, 16 Sep 2009 05:06:19 GMT

Yes, it's a known problem, and there is a fairly easy solution to it, involving a Registry setting that needs to be changed. QlikTech support can provide the detailed instructions.

inpossible delete user CAL from list

Wed, 16 Sep 2009 22:06:37 GMT

Yes , problem was resolved by temporary changing registry key value following instruction from QlikTech support .

Good luck

SV:Re: inpossible delete user CAL from list

millnet-maho — Thu, 17 Sep 2009 21:19:21 GMT

Can't the detailed instructions be posted here?

SV:Re: inpossible delete user CAL from list

Fri, 18 Sep 2009 14:48:05 GMT

Refer to answers from Stephen and Oleg.

Reason of that situation may be:

In the Identify by group you decide whether named users should be
identified via identified User Name or via Machine Name (actually
machine name + MAC address). It is possible to change this setting
at any time but it is strongly recommended to use one mode consistently
with a given QlikView Server. If changed during operation,
the same user can take up two CALs, one based on user name and
one on machine name.

Good luck

SV:Re: inpossible delete user CAL from list

guya — Tue, 02 Mar 2010 16:51:50 GMT

Hello I got the same issue, Could you please provide details of the registry key to change?

With many thanks,

Guy