topic Plugin installed, but does not show up in IE in QlikView

Plugin installed, but does not show up in IE

Mon, 26 Jan 2026 18:19:17 GMT

We're experiencing a General Problem with the QV ActiveX Plugin.

Although installed in the same way on all our machines, some browsers refuse to handle qvw documents. I checked the extensions list of one of these machines, and QV doesn't show up.

Is there something we might have done wrong? It works for most machines, so it can hardly be a misconfiguration, can it?

Thanks a lot in advance / Best wishes

Sebi

Plugin installed, but does not show up in IE

Wed, 16 Sep 2009 18:25:59 GMT

We're having the same problem. The machine in question is a Windows Server 2008 x86 Standard with Internet Explorer 8. It's running Terminal Services and Citrix Xenapp 5. Our Qlikview server is listed as a trusted site and Protected mode is turned off. The plugin is version 8.50.6299.5.

I've tried uninstalling it and reinstalling it via remote desktop, citrix published desktop and local console. I've tried as a domain admin and as the machines local admin. I've tried installing it for all users and for the current user only. I've tried running the installer both in execute and install mode.

All with the same result:

No errors, the plugin just doesn't show up in Internet Explorer.

At this point, any suggestions would be greatly appreciated.

//Mikael

Plugin installed, but does not show up in IE

biester — Wed, 16 Sep 2009 18:29:14 GMT

Just an idea: is IE8 already officially supported by QlikView (8.5)?

Sebi,

can you make out a different behavior depending on browser version?

Rgds,
Joachim

Plugin installed, but does not show up in IE

Wed, 16 Sep 2009 18:47:16 GMT

Hi,

since our it guideline forbids browsers other than IE6, we can't test other browsers on the machine in question.
But as a result of the same guideline, we all use the same browser - QV working for some but failing to work for a
handful of others.

I just contacted support, and here's what they propose:
Register QlikOcx.ocx (regsvr32 "C:\Program Files\QlikView\QlikOcx\qlikocx.ocx")
Register qvp.dll (regsvr32 "C:\Program Files\QlikView\QvProtocol\qvp.dll")
Add the Serveradresse to "Trusted Sites"

I'll write a short note after I tried this.

Regards,

Sebi

Plugin installed, but does not show up in IE

Wed, 16 Sep 2009 19:00:07 GMT

I haven't been able to find out one way or another. The consultant that is here helping us upgrade our server installation seems to think so.

I've tried a few more combinations. Internet Explorer 8 on XP runs fine. As does Internet Explorer 7 on Server 2008. it seems the combination of Internet Explorer 8 and server 2008 is the problem in our case.

I've also tried now to register the components by hand as per Sebi's post without any sucess.

//Mikael

Plugin installed, but does not show up in IE

Wed, 16 Sep 2009 20:14:05 GMT

I haven't had any success with that either. But as I said, in our case all OS/Browser constellations are equal.

Our windows admins have completely re-setup one of the systems and it works after that - which is not a pleasant way of getting a browser plugin to work...

Plugin installed, but does not show up in IE

Fri, 25 Sep 2009 00:23:10 GMT

When we were using the plugin we had issues with the plugin not running with ie 7 on windows vista.

Plugin installed, but does not show up in IE

Fri, 16 Oct 2009 03:46:39 GMT

Any updates on this? I am having the same problem - my IE plugin is not working.

I have uninstalled and reinstalled the plugin, uninstalled & reinstalled IE 8, restarted Windows, registered qlikocx.ocx & qvp.dll...

Plugin installed, but does not show up in IE

Fri, 16 Oct 2009 07:17:27 GMT

Hello,

Bad news I'm afraid. After looking at it together with a support tech from Qliktech I was informed that the plugin is currently not supported together with IE 8, and I was advised to go back to running it in IE 7 until some time next year, when he estimated they would have support for IE8 in place.

I'm fortunate enough that I can publish IE 7 as a streamed application in my Citrix-farm and work around it that way though.

Please let me know if you find a solution to the problem though.

Sincerely

Mikael

Plugin installed, but does not show up in IE

Fri, 16 Oct 2009 22:49:45 GMT

Mikael-

Thanks for the reply - that is good information to know. If this is truly the case I am somewhat disappointed by the lack of transparency on this issue by the company. QlikTech: this is HUGE. Where is the communication?

Plugin installed, but does not show up in IE

Tue, 27 Oct 2009 01:12:42 GMT

All,

IE8 is now officially supported by QlikTech. Any issues with IE8 and your QlikView installation should be logged with QlikTech support.

Plugin installed, but does not show up in IE

Tue, 27 Oct 2009 15:07:34 GMT

Sounds great. Are there any limitations on the Operating System? I just tried downloading the latest releases of both 8.5 and 9 and still have the same problem as before on my 2008 and Vista machines and would like to know that they are supported before I start to pester your support-guys again.

Also, which version(s) of the plugin are supported? All of them?

/Mikael

Plugin installed, but does not show up in IE

Tue, 27 Oct 2009 23:06:46 GMT

Mikael,

I had a conversation with some guys in support, so here are a couple of quick comments on your questions:

Sometimes the Enable Protected Mode setting can cause some issues in Vista. You might not have appropriate rights on the install side; try to run the installer via Run As Administrator from right-click menu once to see if the elevated privileges work better.
Sometimes the control doesn't show up in IE, and that might be a browser problem, so make sure all patches and updates are installed and check MSDN.
If you're still having problems, you should log a support case (http://www.qlik.com/formpage.aspx?id=1500)
The supported versions (at this point) are 8.50 SR6 and 9.0 SR1. Make sure you have upgraded your installation to these versions.

Hope this helps!

Plugin installed, but does not show up in IE

Tue, 27 Oct 2009 23:43:51 GMT

Jason,

Is there a spec somewhere that outlines the list of currently supported browsers? We're deploying our first app soon and I haven't been able to find that information in the documentation or on the site.(FYI - We're deploying via the AJAX client on version 8.5 SR6.)

Thanks,

Jim

Plugin installed, but does not show up in IE

Wed, 28 Oct 2009 14:09:30 GMT

Jason,

Thanks for the pointers, still no luck though.

I've made sure our Access Point-site is in the Trusted Sites zone, which means that Protected mode is off. I always run installers as administrator, just in case.

The problem I'm having sound exactly like your second point, the plugin isn't properly registered with Internet Explorer. When you say check MSDN, could you lpease be more specific? The machine I'm using to replicate the problem is a clean install of Windows Vista created just for this purpose. It's not a domain member and the only thing I've done with it is apply all the latest updates, add our server to Trusted Sites and then downloaded and run the installer.

I'll try and create a new support request today and give it another shot.

/Mikael

Plugin installed, but does not show up in IE

Thu, 21 Jan 2010 11:20:00 GMT

Hi,

Is there a solution to this problem yet? I am having the same issue.

I have installed the plugin on the same physical server as where I installed QVS. When accessing Access Point, and after downloading and installing the IE plugin, the model still doesn't show by using the plugin. It shows fine with the AJAX ZFC, but nothing with the IE plugin!

Running Windows Server 2008 (x86), IE 7.

When I installed the IE plugin on a client machine that runs Windows XP and IE 7, it works fine!

Please help.

Thanks in advance!

Plugin installed, but does not show up in IE

Thu, 21 Jan 2010 12:18:53 GMT

OK!

Looks like I got it sorted out!

It was a new installation of Windows Server 2008, so after I installed a number of Windows Updates, especially the updates concerned with Security and ActiveX, I restarted the machine and tried again.

I received a warning message that said that the site was not trusted. I needed to add two sites to the trusted sites list. After that, it opened perfectly!

Hope this helps someone else...

Cheers-

Plugin installed, but does not show up in IE

Tue, 26 Jan 2010 09:25:37 GMT

Hi,

we've got the problem, that IE Plugin doesn't work on citrix (OS Windows Server 2003, IE 7). The access point is shown correctly, but if I click on an application the IE throws the error "object expected" and shows nothing. It works with AJAX .

We also registered:
Register QlikOcx.ocx (regsvr32 "C:\Program Files\QlikView\QlikOcx\qlikocx.ocx")
Register qvp.dll (regsvr32 "C:\Program Files\QlikView\QvProtocol\qvp.dll")

What can I do to make it work on IE Plugin?

Thanks!

Plugin installed, but does not show up in IE

Thu, 28 Jan 2010 09:09:12 GMT

Phil,

I would suggest logging this as a case with our support team through the Customer Portal or through the Support Form at http://www.qlik.com/formpage.aspx?id=1500.

Plugin installed, but does not show up in IE

Wed, 03 Feb 2010 12:45:53 GMT

Hi,

We are having a similar issue to this using 9.00 SR2 currently. I have read the comments about using Register etc. but given that we have quite a diverse Global audience, and we can not guarantee that all users will be able to do this, so it is a bit of a non-starter.

We have tried, firewall settings, local machine protection settings etc, but the different experiences by individual PCs on the same network is really strange.

Our symptom is that using IE Plugin causes the file to hang during opening. AJAX and Java work perfectly. We have discovered that copying and pasting the URL back in to the address bar and refreshing a second time sometimes works and we have also discovered the the login credential boxes can be found by minimizing the IE window. Some other times they are not there at all.

Adding the site to secure sites makes no difference either. Other than contact support does anyone have any experience of this that could shed some light?

Thanks

Lee