topic Re: LeasedLicenseCheck=INTERNAL ERROR in QlikView

LeasedLicenseCheck=INTERNAL ERROR

Erik-Jan — Mon, 26 Jan 2026 18:19:17 GMT

How to solve a LeasedLicenseCheck=INTERNAL ERROR issue in the settings.ini file?

Re: LeasedLicenseCheck=INTERNAL ERROR

rubenmarin — Thu, 10 Nov 2022 09:11:12 GMT

Hi, we will need more information, like for what product is this, when it happens, what is the expected result you are looking for, and maybe add a screenshot with the error.

Re: LeasedLicenseCheck=INTERNAL ERROR

Chip_Matejowsky — Thu, 10 Nov 2022 12:34:38 GMT

Hi @Erik-Jan,

As @rubenmarin stated, can you provide more information? You can start by reviewing the Qlik Knowledgebase articles/videos How to Lease a License from QlikView Server to QlikView Desktop and Troubleshooting QlikView License Lease Issues.

Best Regards

Re: LeasedLicenseCheck=INTERNAL ERROR

Erik-Jan — Thu, 10 Nov 2022 13:23:02 GMT

Hi, I just experienced that on my laptop everything works fine; my virtual machine encounters the problem mention above. Apperantly the Qlikview server is not causing the problem.

So, I will first figure out with our IT team, if the problem can be solved by them.

Best regards.

Re: LeasedLicenseCheck=INTERNAL ERROR

Chip_Matejowsky — Thu, 10 Nov 2022 13:36:10 GMT

Hi @Erik-Jan,

Are you using Citrix or some other terminal service technology? If so, have a look at the following items:

I have worked with some customers in the past regarding QV Desktop license lease issues in these environments and things came down to ensuring that there is nothing blocking the %Users%\<username>\AppData\Roaming\QlikTech\QlikView directory and specifically the Settings.ini file in this directory. This file is where the LeasedLicenseCheck=INTERNAL ERROR you mentioned occurs.

Best Regards

Re: LeasedLicenseCheck=INTERNAL ERROR

Erik-Jan — Thu, 10 Nov 2022 16:10:02 GMT

Hi @Chip_Matejowsky ,

We completely removed the settings.ini file and then Qlikview was able to recreate a working one.

=> Problem solved.

Thanks for your quick suggestions!