topic Access issue in QlikView

Access issue

Bill_dixon_meggitt_com — Mon, 26 Jan 2026 18:19:17 GMT

Not sure if this is the correct board to post to??

I get the following message when trying to access Qlikview from a new device. Note, I have not changed my login details: "Access denied! The server (QVS) has no USER CAL for your account. Please contact your system administrator!"

Unfortunately, I don't think our administrator has experience in dealing with theses issues. How do we overcome this problem?

Re: Access issue

Maria_Halley — Mon, 30 May 2022 10:13:46 GMT

@Bill_dixon_meggitt_com

I will move this to the QlikView Admin board instead, I hope that's ok!

Re: Access issue

Maria_Halley — Mon, 30 May 2022 10:20:31 GMT

@Bill_dixon_meggitt_com

If you log in in the same way, with the same user account, the licnese should be valid.

What type of device are you logging in form? Is this QlikView Desktop or in the AccessPoint?