problem with qlikview 11 and some authentifications

Stefan_Bormann — Mon, 26 Jan 2026 18:19:17 GMT

we are running: 11.20.13507.0 SR16

and having this problem for one of the customer setup (other setups do work)

we are running our own coupling app to connect to the qlik server .

the applications connects to the server and the menus are visible , but so do we get a

"<server_name> says

no connection

looking into the server logs I can see this:

2019-02-01 12:50:25	2019-02-01 12:50:30	4	700	Information	Mount: Browsing C:\IST_ANALYS\DEV_OSLO\TRANSLATION. User=ISTINT\qlikview_suser, ImpLev=0
2019-02-01 12:50:25	2019-02-01 12:51:29	4	700	Information	Ticket created: Ticket (7ACE6D3055AEC1F954431FD2EED7CDD623F031D8) for NO00301\NO00301-devadmin.
2019-02-01 12:50:25	2019-02-01 12:51:29	4	700	Information	Ticket Lookup: Ticket 7ACE6D3055AEC1F954431FD2EED7CDD623F031D8 was found.
2019-02-01 12:50:25	2019-02-01 12:51:29	4	700	Information	QVGeneral: Document Load - ODE1: Document C:\IST_ANALYS\DOCS\OSLO\Barnehage.qvw, AuthenLev(1). Authuser()
2019-02-01 12:50:25	2019-02-01 12:51:29	4	700	Information	QVGeneral: Server - LoadDocument: Loading document C:\IST_ANALYS\DOCS\OSLO\BARNEHAGE.QVW
2019-02-01 12:50:25	2019-02-01 12:51:29	4	700	Information	DOC loading: Beginning load of document C:\IST_ANALYS\DOCS\OSLO\BARNEHAGE.QVW.
2019-02-01 12:50:25	2019-02-01 12:51:31	4	700	Information	QVGeneral: Document Load: File C:\IST_ANALYS\DOCS\OSLO\BARNEHAGE.QVW opened OK
2019-02-01 12:50:25	2019-02-01 12:51:31	4	700	Information	Document Load: The document C:\IST_ANALYS\DOCS\OSLO\BARNEHAGE.QVW was loaded.
2019-02-01 12:50:25	2019-02-01 12:51:32	4	700	Information	Ticket Lookup: Ticket 7ACE6D3055AEC1F954431FD2EED7CDD623F031D8 not found.
2019-02-01 12:50:25	2019-02-01 12:51:32	1	300	Error	QVGeneral: SERVER - DMR: Validate and Apply Hex. UsrName()
2019-02-01 12:50:25	2019-02-01 12:51:32	4	700	Information	Session stop reason: invalid iis authentication string

any idea where to look and how to fix the problem

we already tried

- restart the qlikview

-increase the timeout within the xml file at C:\ProgramData\QlikTech\WebServer\

but this did not solve the problem

I looked into these cases:

https://community.qlik.com/t5/QlikView-Management/Invalid-IIS-Authentication-String-in-Events-log-file/m-p/295398

https://community.qlik.com/t5/QlikView-Deployment/SE-LOG-MetaService-Error/td-p/667113

tried the solution for both too - but it did not help

Best Regards

-Stefan

Re: problem with qlikview 11 and some authentifications

Stefan_Bormann — Fri, 15 Feb 2019 08:43:19 GMT

I found a solution by my own - strange that nobody had this before ...

The problem was solved by cleaning the browser cache - (or using another clean browser)

-Stefan

topic Re: problem with qlikview 11 and some authentifications in QlikView

problem with qlikview 11 and some authentifications

Re: problem with qlikview 11 and some authentifications