topic Re: Plug in installed but not work on foreign language modules in QlikView

Plug in installed but not work on foreign language modules

Anonymous — Mon, 26 Jan 2026 18:19:17 GMT

I use Dell laptop running windows 10. After clean install of operating system and QlikView plug in I'm able to open modules named in Hebrew. We are running QlikView version 12.

After some software installed (other then QlikView), the Hebrew named modules stop working. I get the error message attached.

I am using Internet explorer 11. English named modules are still opened and the plug in is running well.

Reformatting the computer allow me to be able to open Hebrew named modules again.

Has some one face this kind of problem? do you have any solution?

Re: Plug in installed but not work on foreign language modules

Chip_Matejowsky — Thu, 25 Oct 2018 12:52:05 GMT

By module, you are referring to QVW file? And, you are attempting to open QVW file using IE Plugin client from AccessPoint? You are able to successfully open QVWs which are in English but when attempting to open QVWs in Hebrew, you receive the prompt you provided in the screen capture?

Re: Plug in installed but not work on foreign language modules

Anonymous — Thu, 25 Oct 2018 13:38:21 GMT

Exactly! The error shows up when trying to open a QVW file having Hebrew characters in the file name using IE Plugin .

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Re: Plug in installed but not work on foreign language modules

Chip_Matejowsky — Fri, 26 Oct 2018 12:53:14 GMT

I have seen this before, but don't remember exactly what the resolution was. Let me see what I can find.

Re: Plug in installed but not work on foreign language modules

Chip_Matejowsky — Fri, 26 Oct 2018 19:25:06 GMT

Per the QVSTunnel_dll portion of the message, have a look at these Qlik Support articles: https://qliksupport.force.com/articles/000053718

https://qliksupport.force.com/articles/000002543

If you need further assistance, suggest you contact Qlik Support.

Re: Plug in installed but not work on foreign language modules

swuehl — Fri, 26 Oct 2018 19:46:03 GMT

Wouldn't we expect a dot separating the hebrew file name from the extension?

Maybe this may cause IE to not find the proper plugin to open the file?

Re: Plug in installed but not work on foreign language modules

Anonymous — Sun, 28 Oct 2018 08:47:10 GMT

Hi Stefan

Thank you for your reply. Of course there is a dot separating the name of the qvw file from its Hebrew name.

Take into consideration the English named qvw files are opened with no problems. We have both in our access point.

Re: Plug in installed but not work on foreign language modules

Anonymous — Sun, 28 Oct 2018 08:49:59 GMT

One of this links does not work for me.

The other one does not provide the requested answer. The mentioned port is functioning well.

Re: Plug in installed but not work on foreign language modules

Chip_Matejowsky — Sun, 28 Oct 2018 15:22:16 GMT

Great point Stefan. From the screen capture provided, the document name appears to <Hebrew characters>_qvw. Would expect to see the document name to be <Hebrew characters>.qvw instead.

Re: Plug in installed but not work on foreign language modules

Anonymous — Mon, 29 Oct 2018 05:50:03 GMT

Here is a print screen of our AccessPoint. you can see that all QVW are with a point before the extension.

Re: Plug in installed but not work on foreign language modules

swuehl — Mon, 29 Oct 2018 15:28:23 GMT

I was reffering to your Error.jpg screenshot. Here, it seems the dot is replaced by sort of underline.

I assume, with the english named QVWs, the dot will still be present.

My main point was that the issue may be caused by something changing the extension separator and this causing IE to not find a plugin to open the file.

No idea what is the root cause of this issue though.

You were mentioning that the issue occurs after installing some software. I assume you are installing the software on your client PC and not on the server, right?

Can you tell us a bit of about the characteristic of the additional software, e.g. do they install some different character sets or similar?

Re: Plug in installed but not work on foreign language modules

Anonymous — Wed, 31 Oct 2018 08:39:53 GMT

I have no idea if one of the software I installed changed any character sets. I can send the list of software installed but it can also be one of Microsoft updates as well.

Hanan Eyal

בברכה,