topic Re: Publisher Error in QlikView

Publisher Error

Mon, 26 Jan 2026 18:19:17 GMT

Hi everyone,

I've been trying to distribute a report as a PDF File through publisher. The PDF file gets saved in the given path without any issue. But it fails to deliver as an attachment to the relevant mail. Test mail to the same mail is working fine from mail server.

Attached here is the TaskLog file with the warning.

Please help me to sort it out.

Re: Publisher Error

Chip_Matejowsky — Wed, 18 Jan 2017 04:44:51 GMT

Hi Kalani,

Do you have other Publisher PDF email distribution tasks that send out emails successfully? Was this PDF email distribution working previously and just started failing? Or, are you attempting to configure for the frist time? If configuring, the first thing I would check is the Publisher LEF file to ensure that PDF generation is provisioned in the LEF. In QMC > System > Licenses > QlikView Publisher > QlikView Publisher License, check to see if "PDF_GENERATION;YES;;" is in the LEF.

-Chip

Re: Publisher Error

Wed, 18 Jan 2017 05:33:51 GMT

Chip,

No, not a single email distribution tasks was successful in sending emails. and the PDF email distribution, it never worked before.

And the Publisher LEF shows "PDF_GENERATION;YES"

Re: Publisher Error

stabben23 — Wed, 18 Jan 2017 09:13:54 GMT

Hi Kalani,

have you add Your email server settings in qmc? QMC->System->setup->Mail->Location->Host name

Re: Publisher Error

stabben23 — Wed, 18 Jan 2017 09:18:49 GMT

And you can only send mail inside Your own domain from Publisher.

Re: Publisher Error

Wed, 18 Jan 2017 09:20:59 GMT

Staffan,

Yes. and the test emails are successfully sent

Re: Publisher Error

Wed, 18 Jan 2017 09:25:53 GMT

yes it is Staffan, the mail is inside our own domain

Re: Publisher Error

stabben23 — Wed, 18 Jan 2017 10:47:09 GMT

OK, make sure that you dont have a mailadress in "Send test e-mail to:"

Do you use AD-username in distribute via E-mail in Distribute->Manually?

Re: Publisher Error

Wed, 18 Jan 2017 11:23:08 GMT

This is how my distribution tab looks like

But i've tried using the reduce option for the same Email using as Email as field, without using the manual distribution as well. But even that gave the same warning in Tasklog as "Warning failed to send mail to XXX@XX.com"

Re: Publisher Error

stabben23 — Wed, 18 Jan 2017 11:36:38 GMT

Ok, are you Connected to Your AD With correct LDAP? can you add user or Groups inside "Distribute via E-mail" With their account?

if you look at the Distributed pdf in Your path (c:\Users\Administrators\Desktop) and rightclick and look in properties->sequrity, who have Access to the file? is the account in here?

But you maybe dont use Active Directory (AD)?

Re: Publisher Error

stabben23 — Wed, 18 Jan 2017 11:42:47 GMT

correct settings here:

Re: Publisher Error

Wed, 18 Jan 2017 12:02:29 GMT

No Staffan no AD is used here. The user name and the email is under Custom Directory. And it's possible for me to Add users under 'Distribute via E-mail'.

Re: Publisher Error

stabben23 — Wed, 18 Jan 2017 12:18:49 GMT

Ok, then the user have a local account on the server, is it possible to Connect a mailadress to the account in there?

Look into computer management-> Local users and groups and see if you have correct settings.

If you have a domain why not use it also in qlikview?!

A workaroud could be to create a inline table With the mailadress xxx@xx.com as Field Email.

""But i've tried using the reduce option for the same Email using as Email as field, without using the manual distribution as well."" like this as you describe it.

Re: Publisher Error

Thu, 19 Jan 2017 05:18:23 GMT

Hi Staffan,

Thanks lot for your solutions. I'll go with using the domain. And let you know if it's a success.

Thanks once again.

Re: Publisher Error

stabben23 — Thu, 19 Jan 2017 06:17:04 GMT

Be aware that this will also affect Your qlikview apps not only pdf distribution.