topic Re: Management console no longer works in QlikView

Management console no longer works

dhborchardt — Mon, 26 Jan 2026 18:19:17 GMT

when I click on the management console shortcut IE says "cannot display the web page". I have used this server for years and it has worked fine. Access Point works so that seems strange.

Windows server 2008 R2 Standard 64 bit

Its been a while since I installed it and I thought I was using IIS but IIS is not installed and QlikView webserver is running.

Re: Management console no longer works

MarcoWedel — Fri, 20 Nov 2015 21:56:45 GMT

QMS running?

Re: Management console no longer works

dhborchardt — Mon, 23 Nov 2015 13:31:53 GMT

That was the first thing I checked and no it was not. I turned it back on and it still does not work. I looked at QMS and it is turned off again.

Re: Management console no longer works

Peter_Cammaert — Mon, 23 Nov 2015 15:48:15 GMT

The QMC pages are not generated by the web server that displays the AccessPoint, but by the QlikView Management Service.

You should do as Marco says and check in the services control panel whether the QMS is running. If it is, did you ever change the port number of the QMC? Normally QMC is reachable at port 4780.

The shortcut for a standard QMC is: http://localhost:4780/qmc/default.htm (if you are using a browser in a server session) or http://servername:4780/qmc/default.htm (from anywhere on your network).

Re: Management console no longer works

Mark_Little — Mon, 23 Nov 2015 15:50:25 GMT

Hi,

First step i would normally do with any QMC problems is to restart the the services.

Mark.

Re: Management console no longer works

dhborchardt — Mon, 23 Nov 2015 16:10:23 GMT

Thanks all.

The port is correct. I have rebooted the server.

The QV server log keeps repeating this:

2015-11-20 12:22:41	2015-11-23 08:21:48	4	700	Information	Debug: Updating status (6107520, 4)
2015-11-20 12:22:41	2015-11-23 08:22:49	4	700	Information	Debug: CNTService::Handler(4)
2015-11-20 12:22:41	2015-11-23 08:22:49	4	700	Information	Debug: CNTService::OnInterrogate()
2015-11-20 12:22:41	2015-11-23 08:22:49	4	700	Information	Debug: Updating status (6107520, 4)
2015-11-20 12:22:41	2015-11-23 08:23:49	4	700	Information	Debug: CNTService::Handler(4)
2015-11-20 12:22:41	2015-11-23 08:23:49	4	700	Information	Debug: CNTService::OnInterrogate()
2015-11-20 12:22:41	2015-11-23 08:23:49	4	700	Information	Debug: Updating status (6107520, 4

I did run short/out of disk space on this server and the install might be corrupted.

On the server I get these Windows errors:

Event 700

The description for Event ID 700 from source QlikViewServer cannot

be found. Either the component that raises this event is not

installed on your local computer or the installation is corrupted.

You can install or repair the component on the local computer.

If the event originated on another computer, the display information

had to be saved with the event.

The following information was included with the event:

Debug: CNTService::OnInterrogate()

Event 3001

The performance counter name string value in the registry is not

formatted correctly. The malformed string is . The first DWORD

in the Data section contains the index value to the malformed

string while the second and third DWORDs in the Data section

contain the last valid index values.

Event 1000

Performance counters for the WmiApRpl (WmiApRpl) service

were loaded successfully. The Record Data in the data

section contains the new index values assigned to this service.

If the install is corrupted, should I be able to just install over the old and maintain settings and content?

Re: Management console no longer works

Peter_Cammaert — Mon, 23 Nov 2015 17:09:24 GMT

Doh.

Check the QMS log file. You'll find it in C:\ProgramData\QlikTech\ManagementService\Log. Take the one with today's date (or the most recent one) and post it here. It will contain an indication of what it doesn't like that much.

Peter

Re: Management console no longer works

dhborchardt — Mon, 23 Nov 2015 17:23:19 GMT

Here is the log

Re: Management console no longer works

stabben23 — Mon, 23 Nov 2015 18:59:15 GMT

Hi,

you said Windows server 2008 R2 Standard 64 bit, the log file says 32 bit server, are you sure you have installed correct version?

Re: Management console no longer works

dhborchardt — Mon, 23 Nov 2015 19:11:25 GMT

Yes 32bit qvserver on 64 bit windows. It has worked fine for 3 years. Can I reinstall QV server and keep settings and content?

Re: Management console no longer works

stabben23 — Mon, 23 Nov 2015 19:50:25 GMT

Ok, You can do a reinstall or upgrade to a newer SR, always take a backup copy of Qliktech folder C:\ProgramData\Qliktech before you do a reinstall/upgrade.

Re: Management console no longer works

dhborchardt — Mon, 23 Nov 2015 20:39:25 GMT

where are all the settings and license information stored?

Thanks guys. I think i will try reinstalling.

Re: Management console no longer works

dhborchardt — Fri, 27 Nov 2015 17:42:15 GMT

I was at QVServer 11 SR1. Updated to 11.20 sr10. Same problem.

Re: Management console no longer works

awhitfield — Thu, 03 Dec 2015 15:18:19 GMT

Hi Dale,

I'd create a new local account for running the services, local admin and qlikview administrators groups, I've seen issues like this when the user profile has got corrupted. Well worth a try as it's low risk and only takes 5 minutes to do.

HTH

Andy

Re: Management console no longer works

dhborchardt — Thu, 03 Dec 2015 20:15:50 GMT

It worked for two years. Ran out of space on the volume and I am guessing that is what corrupted it.

I am willing to reinstall but it would be nice if I could save my settings. Is there a set of config files that I save to use after reinstall?

Re: Management console no longer works

Peter_Cammaert — Fri, 04 Dec 2015 01:10:56 GMT

Yes. If you'll be doing an an in-site reinstall, make a backup of C:\ProgramData\QlikTech, reinstall and restore the backup in the same place.

Best,

Peter

Re: Management console no longer works

dhborchardt — Mon, 21 Dec 2015 15:48:22 GMT

Reinstalling QlikView Server did not fix it. I built a new server for it and it is fine now.