topic Re: Document CAL problems in QlikView

Document CAL problems

Anonymous — Mon, 26 Jan 2026 18:19:17 GMT

Hi,

We've a couple of report viewers who are getting access denied error messages even though they have had document CAL assigned to them. In addition, on one of our servers when selecting any user under User Management the document CAL are duplicated for each report.

Don't know if this is related but at about the same time the same server had a services restart by our IT dept (it could be just co-incidence)

Thanks in advance,

Robert

Re: Document CAL problems

simospa — Wed, 18 Nov 2015 10:49:36 GMT

Hi,

try to investigate this:

In addition, on one of our servers when selecting any user under User Management the document CAL are duplicated for each report.

and remove duplicated Document CAL. Take a look in Caldata.pgo file (after having generated it in xml format - see PGO to XML conversion to get the list of users in QVS).

Re: Document CAL problems

Wed, 18 Nov 2015 10:55:15 GMT

Hi Robert,

can you check on Events log of QVS, and Under Microsoft event viewer can you find out under windows and application logs the time at which this error occurred and co relate the findings.

VC.

Re: Document CAL problems

Anonymous — Wed, 18 Nov 2015 10:59:22 GMT

Thanks Simone,

Looking at the XML the users aren't duplicated in the file

Robert

Re: Document CAL problems

Anonymous — Thu, 03 Dec 2015 08:52:51 GMT

Hi Simone,

I have looked at the CalData file and there are no duplications.

Thanks, Robert