topic Re: Failed to Open document. You don't have access to this document in QlikView

Failed to Open document. You don't have access to this document

awhitfield — Mon, 26 Jan 2026 18:19:17 GMT

Hi Folks,

can anyone come up with probable causes why our client get's the above message on a QVW that DOESN'T HAVE SECTION ACCESS, when attempting to open the QVW in the access point.

They have recently upgraded from V9 to V11.2

Thanks in advance.

Andy

Re: Failed to Open document. You don't have access to this document

Mark_Little — Wed, 11 Nov 2015 11:49:25 GMT

Hi,

Can there access the file via windows explorer? - Permissions?

Mark

Re: Failed to Open document. You don't have access to this document

swuehl — Wed, 11 Nov 2015 11:50:20 GMT

First things to check

NTFS rights or DMS settings that may deny user access to the specific QVW
QlikView CAL assignment

Re: Failed to Open document. You don't have access to this document

awhitfield — Wed, 11 Nov 2015 12:00:33 GMT

Sorry, both NTFS permissions and CAL assignments are OK

Andy

Re: Failed to Open document. You don't have access to this document

Anonymous — Wed, 11 Nov 2015 12:09:04 GMT

Have you checked the NTFS permissions at the qvw file level, as opposed to checking at the folder level.

Re: Failed to Open document. You don't have access to this document

awhitfield — Wed, 11 Nov 2015 12:14:35 GMT

Hi Bill,

yes, they are all OK too.

Thanks Andy

Re: Failed to Open document. You don't have access to this document

awhitfield — Wed, 11 Nov 2015 12:36:32 GMT

I have just reconnected and attempted to check out document > User documents and am getting the following errors when accessing the page and subsequently when clicking on various options and apply:

Andy

Re: Failed to Open document. You don't have access to this document

awhitfield — Wed, 11 Nov 2015 12:41:59 GMT

PS this client also uses an ancient Q4c licence, that's currently configure as 100 users with 1 document

Andy

Re: Failed to Open document. You don't have access to this document

quwok — Wed, 11 Nov 2015 12:56:42 GMT

You have just answered your own question, another document must be holding the license. Only one document is allowed to be accessed on AccessPoint.

Re: Failed to Open document. You don't have access to this document

awhitfield — Wed, 11 Nov 2015 14:07:36 GMT

Not the case, as you don't get the option to assign a doc cal with Q4C licence in V 11.2

Andy

Re: Failed to Open document. You don't have access to this document

awhitfield — Wed, 11 Nov 2015 15:08:52 GMT

Hi Folks,

this is getting more weird by the second, the Authorization tab is visible even thought SECURITY is SET to NTFS

bbt‌ any ideas Bill?

Re: Failed to Open document. You don't have access to this document

Bill_Britt — Wed, 11 Nov 2015 15:46:42 GMT

Hi,

I check the settings.ini file to see if QvMetaAccessControl=0 is there. The only other thing I can think of is a corrupted QVPR database

Bill

Re: Failed to Open document. You don't have access to this document

awhitfield — Wed, 11 Nov 2015 16:10:20 GMT

Thanks Bill,

Afraid this is set to QvMetaAccessControl=0,

1. does a corrupted QVPR data base tie in with the rest of the issues on the thread?

2. is it recoverable?

Thanks in advance

Andy

Re: Failed to Open document. You don't have access to this document

Bill_Britt — Wed, 11 Nov 2015 16:23:29 GMT

Hi,

I have never seen this issue before. The only thing I can think of is something is wrong with the QVPR. When did the problem start? You could try restoring a backup of the QVPR directory from a point before the problem. However, you might lose any new task

By default the backup are at C:\ProgramData\QlikTech\ManagementService\QVPR\Backups

Bill

Re: Failed to Open document. You don't have access to this document

quwok — Wed, 11 Nov 2015 16:49:16 GMT

What version of QlikView 9 did you upgrade from? Could it by any chance be before SR5? And did you upgrade it straight to 11.2?

Re: Failed to Open document. You don't have access to this document

awhitfield — Thu, 12 Nov 2015 09:17:20 GMT

Hi Kwok,

we didn't actually do the upgrade, it was performed by the clients 3rd party IT contractor, it could well of been before SR 5, though we don't know for sure, and yes I believe they went straight to V 11.2 SR 12

Andy

Re: Failed to Open document. You don't have access to this document

quwok — Thu, 12 Nov 2015 10:46:38 GMT

(Not sure if it is related to your issue, just something that popped into my head.)

When Bill mentioned QVPR, it did remind me of an issue with upgrading the schedules from version 9. If you looked at the release notes from version 11.00, you'll see some additional steps required. These steps are not in 11.20, not sure if Qlik has fixed it or just dropped it because version 9 went out of support.

Re: Failed to Open document. You don't have access to this document

awhitfield — Thu, 12 Nov 2015 13:03:07 GMT

SORTED!

The issues with errors etc where down to the browser cache never been cleared. Once done, the correct forms rendered. I could now see the Availability Limitations check box, was greyed out and un-ticked.

So did

1. Stop the QlikView Server service (Start -> Run -> Services.msc).

2. Close all the browsers.

3. Go to: C:\Documents and Settings\All Users\Application Data\QlikTech\Qvs

4. Remove or delete this file:"FDL.DAT" (I would move it to a different location).

5. Start the QlikView Server Service again.

6. Tick Allow this document to be loaded by the Qlikview Server

Cheers to bbt and Kwok.

Andy