topic Re: Server Event Log Error 300 in QlikView

Server Event Log Error 300

r3iuk — Mon, 26 Jan 2026 18:19:17 GMT

System is V11.2 SR12

We are seeing intermittent ID 300 errors in the application event log coming from the QlikViewServer service with the following details:

SE_LOG: User - GetStringS: Failed to LookupAccountName. Domain (\\<ourdomain>), Name (<servername>\ADMINISTRATOR). System Error: No mapping between account names and security IDs was done.

There does not appear to be any effect on the general operation of the server from a user's perspective.

All the QlikView services are running under the local administrator account.

I have an Active Directory LDAP connection configured in the QMC for our domain, do I need any other configuration for the DSC for the local accounts?

Any ideas on how these errors can be addressed?

Thanks.

Re: Server Event Log Error 300

r3iuk — Thu, 05 Nov 2015 13:48:01 GMT

PS... The error looks to be occurring every 20 minutes

Re: Server Event Log Error 300

pablolabbe — Tue, 24 Nov 2015 18:52:19 GMT

Have same issue ? Did you found a solution ?

Re: Server Event Log Error 300

pablolabbe — Tue, 24 Nov 2015 19:04:56 GMT

It´s bug when using a local account as the Qlikview Server service account !

Solution comes in SR13.

Re: Server Event Log Error 300

r3iuk — Wed, 25 Nov 2015 08:44:57 GMT

Thanks for the information. I've recently raised a case with Qlik for this. How did you find out that this is a bug?

Re: Server Event Log Error 300

pablolabbe — Wed, 25 Nov 2015 11:22:05 GMT

Hi Mike,

I found it in the knowledge base available at support portal.

Re: Server Event Log Error 300

r3iuk — Wed, 25 Nov 2015 11:44:21 GMT

Thanks Pablo,

This one presumably: https://qliksupport.force.com/apex/QS_CaseWizardKnowledgeArticle?id=ka5D00000008WYrIAM