topic Re: Session Lost in QlikView

Session Lost

Mon, 26 Jan 2026 18:19:17 GMT

Hello everyone,

The users who look at an application from access point sometimes get the problem : Session lost

It mostly happens at night (and my applications are reloaded during the night, i don't know if it's correlated ?)

It never happens to me so I don't really know what to look for..

I read some threads about the parameters in Document > Server > Performance but I didn't specify anything there.

What's wrong ?How could I solve that ?

Thanks for your help.

Have a good day.

Laura

Re: Session Lost

Bill_Britt — Wed, 18 Jun 2014 11:04:27 GMT

Hi,

The issue could be that after the document is reloaded, QVS will reload the document in memory. If you don't have the document setup to gracefully refresh the users will be disconnected.

This setting is a document setting and is per document. There are three options and the best one to use is the last one "Server performs refresh automatically without client action". See the below. If you need more information on this just hit the help button.

Bill

Re: Session Lost

rustyfishbones — Tue, 02 Sep 2014 10:52:14 GMT

Hi Bill,

I had a similar problem and when I done a restart of the server the problem was solved.

Not sure why though......

Regards

Alan

Re: Session Lost

Bill_Britt — Tue, 02 Sep 2014 12:30:29 GMT

Hi Alan,

Yes, restarting the server can clear the memory and remove the load off the server. I would check the performance of the server. The System Monitoring Tool or the Governance Dashboard would be good for this.

Bill