topic Re: Re: QV ignores first sheet after upgrade to 11.20 SR6 in QlikView

QV ignores first sheet after upgrade to 11.20 SR6

Mon, 26 Jan 2026 18:19:17 GMT

We just upgraded Server and Desktop from QV 11.20 SR 2 to QV 11.20 SR 6.

After the upgrade, reports show a strange behaviour when opened on the access point:

The Thumbnail shows the first sheet of the report (document thumbnail is set to "opening sheet").

When we open the report, it starts with any other sheet but not the opening sheet.

We are using the first sheet for report information and every report has to start with this sheet.

It is not relevant if the last reload/distribute was in SR6 or if I reload/distribute it in SR 6.

Does anyone has the same issue?

And the important thing: has anyone a solution for this?

I am looking forward to your replies!

Re: QV ignores first sheet after upgrade to 11.20 SR6

Gysbert_Wassenaar — Wed, 21 May 2014 11:50:30 GMT

It sounds like session recovery is enabled and that you don't want this enabled. In QV11 you can uncheck the option Allow Session Recovery on the Documents tab in the QMC (System > Setup > Management Service > QlikView Servers > your_server > Documents).

Re: QV ignores first sheet after upgrade to 11.20 SR6

Wed, 21 May 2014 11:54:04 GMT

Hi Gysbert,

we do use the session recovery.

Nevertheless, a report should start with the first sheet when you open the report for the first time or when the document state is rese.

However, this behaviour is also appearing even when I reset the Document State.

Additionally, there are not macros or actions that switch to any other sheet.

Re: QV ignores first sheet after upgrade to 11.20 SR6

Bill_Britt — Wed, 21 May 2014 11:56:24 GMT

Hi,

Are there any special characters in the Sheet name?

Bill

Re: QV ignores first sheet after upgrade to 11.20 SR6

Gysbert_Wassenaar — Wed, 21 May 2014 11:58:51 GMT

Perhaps you can use urls to open the documents directly instead opening them from the access point. See Passing Parameters in a URL and Document Chaining

Re: QV ignores first sheet after upgrade to 11.20 SR6

Wed, 21 May 2014 12:02:20 GMT

Usually, we use a formula to define the sheet name (due to translations).

I just switched it just to the word Welcome and nothing changed in the behaviour.

Re: QV ignores first sheet after upgrade to 11.20 SR6

Bill_Britt — Wed, 21 May 2014 12:11:12 GMT

If you remove all the data does it show? If it doesn't can you post the QVW without the data?

Bill

Re: Re: QV ignores first sheet after upgrade to 11.20 SR6

Thu, 22 May 2014 09:22:37 GMT

Hi Bill

please find attached a sample qvw. For me and a colleague, this application starts on the second sheet when resetting the document state. For a third colleague, it works fine.

The issue only shows up in the access point, not in QV desktop with Webview.

The behaviour sometimes is different between users, even if they open the document for the first time.

Thank you for your help

Re: Re: QV ignores first sheet after upgrade to 11.20 SR6

Thu, 22 May 2014 09:24:53 GMT

Hi Gysbert

we are already evaluating the possibility to provide QlikView documents via our Intranet. However the access point should be available aswell.

Therefore it should work as usually on both platforms.

Re: QV ignores first sheet after upgrade to 11.20 SR6

Peter_Cammaert — Thu, 22 May 2014 09:34:38 GMT

In AP (AJAX client), the document consistently opens on the correct sheet: the last one visited, or - after removing the document state - the first one. Tested with 11.20SR6x64.

Peter

Re: QV ignores first sheet after upgrade to 11.20 SR6

Peter_Cammaert — Thu, 22 May 2014 09:41:03 GMT

Which browsers are you and your two colleagues using? Do different browsers (or brwoser versions) exhibit different behavior?

Re: QV ignores first sheet after upgrade to 11.20 SR6

Thu, 22 May 2014 09:46:03 GMT

We are using IE 9.

Same behaviour for Chrome version 34.0

We are using AJAX, not the IE Plugin.

I am currently getting mad about this behaviour of documents, which seems to be by chance and not for all users (however, we all use the same software versions)

Re: QV ignores first sheet after upgrade to 11.20 SR6

Peter_Cammaert — Thu, 22 May 2014 12:07:18 GMT

And everybody has a straight network connection to the QlikView server? (i.e. no proxy inbetween, no proxy configuration in your browser?)

Re: QV ignores first sheet after upgrade to 11.20 SR6

Thu, 22 May 2014 12:13:34 GMT

We do have a proxy, but it never made any problems - and everyone has the same proxy settings.

Re: QV ignores first sheet after upgrade to 11.20 SR6

Bill_Britt — Thu, 22 May 2014 13:33:28 GMT

Hi Corinna,

What OS are you running and are you using IIS or QVWS?

Bill

Re: QV ignores first sheet after upgrade to 11.20 SR6

Thu, 22 May 2014 13:58:34 GMT

Hi Bill

we are running Win Server 2008 sr 2 with IIS7.

Until now, we found out that the behaviour is appearing user dependent and not dependent to the machine the user is logged in.

We already flushed the browser cache and tried other browsers - without any effort.