topic Re: Session timeout on export to Excel Ajax mode qlikview in QlikView

Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Mon, 26 Jan 2026 18:19:17 GMT

Hi,

our users getting session time out on export to excel.but i am able to export it,.

we are using qlikview Server 10 sr4 and client build no is 10.0.9282.8

can anyone suggest what might be region.

is there any work around for this.

Thanks

Sunil Chauhan

Re: Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Thu, 08 May 2014 03:19:28 GMT

see the attached error

Re: Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Thu, 08 May 2014 05:34:39 GMT

Any suggestions on this?

Re: Session timeout on export to Excel Ajax mode qlikview

Peter_Cammaert — Thu, 08 May 2014 06:56:25 GMT

Two questions:

Are those Excel exports exceeding the Session Timeout configuration value (see QMC)? Then try to increase it and see if it helps.
What do the logs say about this issue?

BTW Windows Bitmaps are awfully large (to download) and offer no advantage over other compressed formats. You can use Paint to convert them to JPG before uploading them to the community.

Re: Re: Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Thu, 08 May 2014 07:16:41 GMT

actually its running at my end from access point

but its give error to user.

its not exceeding time limit

see the attched file

Re: Session timeout on export to Excel Ajax mode qlikview

tresB — Thu, 08 May 2014 07:19:52 GMT

Check this: Export to excel giving problem while export from Access Point

Re: Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Thu, 08 May 2014 08:24:10 GMT

We have done it alrady.

could you please suggest some other work arounds

hope this helps

Re: Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Thu, 08 May 2014 08:25:30 GMT

as i alredy mentioned its working from my side

and even through webview @access point

Re: Session timeout on export to Excel Ajax mode qlikview

ergustafsson — Thu, 08 May 2014 09:04:27 GMT

Hi Sunil,

Make sure the QlikView Server is added to Trusted sites in Internet Explorer, or Local intranet.

If that doesn't help, try with your account on their machine, in order to understand whether it is user-specific or machine-specific. Might also be browser issue.

Regards,

Erik

Re: Session timeout on export to Excel Ajax mode qlikview

Tue, 13 May 2014 13:38:20 GMT

Hi Sunil,

Have you looked over timeout settings as Peter suggested?

You mention using Webview? Do you mean that you open document with Desktop Client or AJAX from Accesspoint?

And what client are other users using when the problem occur?

Re: Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Tue, 13 May 2014 14:49:57 GMT

ya but not working for me .

yes it is in web ( ajax)

Claint are same

thanks

Re: Session timeout on export to Excel Ajax mode qlikview

Emmanuelle__Bustos — Tue, 13 May 2014 16:10:22 GMT

Maybe a silly idea but the client with the issue has Excel installed?

Re: Session timeout on export to Excel Ajax mode qlikview

Bill_Britt — Tue, 13 May 2014 16:18:53 GMT

Hi,

You can try increasing the <QvsTimeout>60</QvsTimeout> . This setting is in the config.xml file for the webserver. On a 2008 server it is located at C:\ProgramData\QlikTech\WebServer

Bill

Re: Session timeout on export to Excel Ajax mode qlikview

SunilChauhan — Wed, 14 May 2014 05:15:29 GMT

I have already tried that. is there any other workaround

Re: Session timeout on export to Excel Ajax mode qlikview

ergustafsson — Wed, 14 May 2014 08:55:26 GMT

Hi Sunil,

Did you try this?

"Make sure the QlikView Server is added to Trusted sites in Internet Explorer, or Local intranet.

If that doesn't help, try with your account on their machine, in order to understand whether it is user-specific or machine-specific. Might also be browser issue."

Regards,

Erik

Re: Session timeout on export to Excel Ajax mode qlikview

Anonymous — Mon, 16 Apr 2018 10:38:41 GMT

i am having the same issue anyone found a solution please? Already changed the parameter to increase the timeout but it still not working.

Re: Session timeout on export to Excel Ajax mode qlikview

Anonymous — Mon, 16 Apr 2018 14:38:00 GMT

Does anybody found a solution for this please?

Re: Session timeout on export to Excel Ajax mode qlikview

Bill_Britt — Mon, 16 Apr 2018 18:01:51 GMT

Hi Karol,

This is an old post. Please start another post and give more information.

What release are you running?

Are you using IIS or QVWS?

How large is the export?

Bill