topic Re: PDF file can open in development but cannot open from access point in QlikView

PDF file can open in development but cannot open from access point

Mon, 26 Jan 2026 18:19:17 GMT

Hello,

Just need add a button to open PDF file from dashboard. It works well from development. The PDF file cannot open from access point after published the dashboard.

I got this error.

Thanks,

Dust

Re: PDF file can open in development but cannot open from access point

Josh_Good — Fri, 11 Oct 2013 20:46:58 GMT

When you are openning the PDF from Access Point using a file path, the file path must be correct for the user. E.g. if the path in your app is "C:\MY.PDF" then then QV will be looking on the user's local hard drive for the PDF. Try using a relative path or a network path.

Re: PDF file can open in development but cannot open from access point

Fri, 11 Oct 2013 21:21:50 GMT

Thanks -- Josh.

My file absolute path is:

C:\Program Files\Deepak\Analytics\Add On\Performance Dashboard\pdf\08OCT13.pdf

What's the relative path could be?

Sorry I have no idea on this.

Thank you very much.

Dust

Re: PDF file can open in development but cannot open from access point

giakoum — Sat, 12 Oct 2013 17:14:17 GMT

\\<SomeServerNameOrIP>\Deepak\Analytics\Add On\Performance Dashboard\pdf\08OCT13.pdf

generally you need to create the folder on a network accessed drive and share it by name or IP

Re: PDF file can open in development but cannot open from access point

Sat, 12 Oct 2013 23:47:53 GMT

Thank you very much - Loannis.

I will pass your suggestion to our network team and see if they have any idea to figured it out.

Currently,

I put this file folder on Qlikview development folder. This setting may cause the problem.

Here is the detail:

Adobe Reader Path:

C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe

File path:

C:\Program Files\Deepek\Analytics\Add On\Perfomance Dashboard\pdf\08OCT13.pdf

\\server name\pdf\08OCT13.pdf

Tried both path and only working on development. Cannot open file from access point.

Please let me know if you have further suggestions.

Thank you very much,

Dust.

Re: PDF file can open in development but cannot open from access point

giakoum — Sun, 13 Oct 2013 21:26:34 GMT

Hi Dust.

simply putting the server name will not do it, you need to share a folder. Let your network team handle it, they are experts I am sure and know what to do.

Ioannis.

Re: PDF file can open in development but cannot open from access point

Mon, 14 Oct 2013 15:50:25 GMT

Thank you -- Loannis.

Our network team figure out a way to do this. They use domain name to open a URL.

https://Domain Name/pdf/08OCT13.pdf

This way works very well.

Re: PDF file can open in development but cannot open from access point

giakoum — Tue, 15 Oct 2013 11:10:11 GMT

Please close this discussion.

TY, Ioannis