topic Re: Problem in CUSTOM user authorization in QlikView

Problem in CUSTOM user authorization

gainkarthi — Mon, 26 Jan 2026 18:19:17 GMT

I wanted to connect my accesspoint with Custom user settings,

I did the following changes in the QMC (QV 11.2).

1. NTFS to DMS in authentication.

2. Added custom users.

3. Authentication is login, Type as CUSTOM user, Prefix as CUSTOM\ and Login as Default page.

But having trouble in accessing accesspoint with desired user always ends with login failed error.

Am i missing anything here.

Kindly help.

Re: Problem in CUSTOM user authorization

gainkarthi — Tue, 05 Mar 2013 08:21:59 GMT

The authentication actually runs against the NTLM, even though i put it as DMS and Custom.

Please look at my windows security log,

An account failed to log on.

Subject:

Security ID: NULL SID

Account Name: -

Account Domain: -

Logon ID: 0x0

Logon Type: 3

Account For Which Logon Failed:

Security ID: NULL SID

Account Name: test

Account Domain: Custom

Failure Information:

Failure Reason: Unknown user name or bad password.

Status: 0xc000006d

Sub Status: 0xc0000064

Process Information:

Caller Process ID: 0x0

Caller Process Name: -

Network Information:

Workstation Name: PC136428

Source Network Address: fe80::4c99:3d91:5b25:35f

Source Port: 56590

Detailed Authentication Information:

Logon Process: NtLmSsp

Authentication Package: NTLM

Transited Services: -

Package Name (NTLM only): -

Key Length: 0

This event is generated when a logon request fails. It is generated on the computer where access was attempted.

The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

The Process Information fields indicate which account and process on the system requested the logon.

The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.

- Transited services indicate which intermediate services have participated in this logon request.

- Package name indicates which sub-protocol was used among the NTLM protocols.

- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

Re: Problem in CUSTOM user authorization

Tue, 05 Mar 2013 12:45:06 GMT

Hi,

in addition to your settings, in QMC QVWebServer Authentication tab for type select 'Custom user'.

In login form enter user name, without CUSTOM prefix.

regards

Re: Problem in CUSTOM user authorization

gainkarthi — Wed, 06 Mar 2013 04:51:51 GMT

Pap Thanks for the help,

Hai already selected Custom user in web server.

And tried in all the ways ( with custom\ prefix and with out custom\ prefix..etc...).

But No use.

Kindly help.

Re: Problem in CUSTOM user authorization

Wed, 06 Mar 2013 11:45:01 GMT

Hi,

try to change port number of Custom Directory path setting, maybe default value 4735 is occupied by something else.

Re: Problem in CUSTOM user authorization

Bill_Britt — Wed, 06 Mar 2013 14:04:35 GMT

See if this document will help.

Bill

Re: Problem in CUSTOM user authorization

dpietersz — Wed, 06 Mar 2013 14:36:19 GMT

Do you have a QlikView Server Enterprise license or Small Busniess licence?

Small Business licensed servers cannot run in DMS mode.

Re: Problem in CUSTOM user authorization

gainkarthi — Wed, 13 Mar 2013 04:50:39 GMT

Bill,

The document was very helpful. Disabling the windows authentication helped me to resolve the issue.

Thanks a Lot.

Regards,

Karthi