topic Re: Download bookmark error in offline mode in QlikView

Download bookmark error in offline mode

gainkarthi — Mon, 26 Jan 2026 18:19:17 GMT

All,

I could see my bookmarks but when i click on download it ends with an error.

QlikView.Offline.QVRequestException: Failed to open document, You don't have access to this document.

Please help.

Regards,

Karthi

Re: Download bookmark error in offline mode

danielrozental — Fri, 18 Jan 2013 12:32:53 GMT

And have you checked if the user still has access to the document and a valid license?

Re: Download bookmark error in offline mode

gainkarthi — Fri, 18 Jan 2013 16:32:41 GMT

Yes Daniel. The user has valid license, I am confident because document is getting open both in browser and ipad with out any issues. Getting this error only when i try to download the bookmarks for offline mode.

Re: Download bookmark error in offline mode

gainkarthi — Mon, 28 Jan 2013 05:08:12 GMT

Hi,

This issue is resolved by changing authentication Type from DMS to NTFS.

Regards,

Karthi

Re: Download bookmark error in offline mode

Tue, 20 Aug 2013 13:12:44 GMT

I have the same problem and its already configured in NTFS mode, is there another way?

Re: Download bookmark error in offline mode

gainkarthi — Tue, 20 Aug 2013 13:16:56 GMT

Now a days it's working in DMS also.

What exactly you are getting.

Have you installed offline service ?.

Regards,

Karthi

Re: Download bookmark error in offline mode

Tue, 20 Aug 2013 13:18:37 GMT

i have an issue. The download buttons is passive in IPAD Application.

Re: Download bookmark error in offline mode

gainkarthi — Tue, 20 Aug 2013 13:19:54 GMT

Have you installed offline service ?

and have you added offline is true in attributes while deploying..

Re: Download bookmark error in offline mode

Tue, 20 Aug 2013 14:26:17 GMT

I've created this atribute, Offline = True on the document , but the problem still.

Re: Download bookmark error in offline mode

Mon, 02 Sep 2013 11:05:36 GMT

Hi Cristiano,

I have the same problem.

QV-Server: 11.20SR3

iPad-QV-App: 1.2.0

Offline service is installed and running, Offline=true, ntlm as authentication, and everything online is working fine, but when I press download, I get "Error downloading the list of available bookmarks".

Did you find a solution?

Re: Download bookmark error in offline mode

gainkarthi — Tue, 03 Sep 2013 03:39:43 GMT

Can you delete the bookmarks and create it again.

Re: Download bookmark error in offline mode

Tue, 03 Sep 2013 11:13:38 GMT

I've found an update for the ipad app lastweek and just works fine! Try to update your ipad app and try again, ok?

Re: Download bookmark error in offline mode

agigliotti — Mon, 16 Sep 2013 16:08:56 GMT

Hello,

I have just update with the latest ipad app but I have the same issue.

Also I noted the ipad keyboard sometimes doesn't appear to enter username/password for qlikview user.

I tried to delete the section access and it works fine !

Why ?

Can anyone explain me what's the expected behaviour ?

Many Thanks.

Best regards

Andrea

Re: Download bookmark error in offline mode

Mon, 16 Sep 2013 18:15:39 GMT

Hi,

no, does not work.

Since I've deleted the bookmarks I cannot open the document via iPad-app.

I took a copy of if, renamed it, and and the same prob as before.

Re: Download bookmark error in offline mode

Mon, 16 Sep 2013 18:17:25 GMT

Hi,

I did already the Update to 1.2.1 but it doesn't work.

Re: Download bookmark error in offline mode

Mon, 16 Sep 2013 18:37:32 GMT

Yes, I had the same problem as discribed, with the disappearing keybord and so on.

I don't know why, but it seems offline mode does not to work with section access.

The bookmark within the app is like a "screen shot" which is done by the server. As you know, for reload purpose, the server uses the credentials of an admin, so you will get the "screen shot" in admin view, ignoring the authenticate user.

(This was my expirience.)

But in a way it is logical, section access works like :

Step1:

get all possible Data

Step2:

get all Section Access Users

Step 3:

Authenticate User

Step 4:

hide everything what the authenticated user is not allowed to see.

For this you would need a direct connection to the server or a local desktop client, which can calculate and render the graphs, but the iPad-app is just more like a "Snap Shot Viewer" or better "Bookmark-Viewer", if you work offline.

So, no chance for section access and offline mode. You will have to create a single document for each user/ group, or you buy a publisher, which will split you the files automatically.

If somebody knows a trick to get it running, without publisher and a working Section Access in offline mode, please let me know!