topic Message: No Server, QVS@hostname is down in QlikView

Message: No Server, QVS@hostname is down

Mon, 26 Jan 2026 18:19:17 GMT

Dear All,

I have installed QvServer 11 SR1 setup with IIS as Webserver.

All Qlikview services running in Service console & IIS is also working fine.

In QMC Service tab QVS status is Disconneted and it shows

"Failed to contact the service.
hostname: Disconnected"

In Access Point it shows: Message: No Server

In Windows Application event log it shows:

System.Exception: Failed to retrieve document list from the specified QVS

at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)

at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()

Please advice how do we overcome this? what conflict does it make not to work ?

Thanks,
Kumar

Message: No Server, QVS@hostname is down

SunilChauhan — Mon, 07 May 2012 07:07:46 GMT

did you used same licence to any other server??

it looking like your qlikview server service is stop

go to services.msc -> qlikview server _. Restart

also check weither you have licensed server

hope this helps

Re: Message: No Server, QVS@hostname is down

Mon, 07 May 2012 07:23:19 GMT

Sunil, I have restarted the services as well. QvS is licensed and it was working fine till yesterday.
Al of sudden it stoped.

For reference I am attaching qvwebserver log file

Message: No Server, QVS@hostname is down

SunilChauhan — Mon, 07 May 2012 07:38:32 GMT

may be you have skype installed on your system

you can uninstall and then restart your services

if you can change the port number from web server's config.xml

try this

open

For Window XP-

C:\Documents and Settings\all users\Application Data\ qliktech \ config. XML

For Window 7-C:\ProgramData\QlikTech\QvWebServer\ config. XML

and

<TunnelHost> localhost </TunnelHost>

<Synchronous>False</Synchronous>

<TunnelUrl>http://_:81/scripts/QVSTunnel.dll</TunnelUrl>

<QvsStatusUrl>http://_:81/QvAjaxZfc/QvsStatus.aspx</QvsStatusUrl>

<LogLevel>Information</LogLevel>

<InstallationPath>C:\ProgramFiles\QlikView\Server\QvWebServer</

InstallationPath>

<QvsTimeout>60</QvsTimeout

hope this helps

Message: No Server, QVS@hostname is down

Mon, 07 May 2012 08:01:03 GMT

Hi Sunil,
Tried with the above what you mentioned, not working.

For your reference , I am attaching the config file details

<DefaultQvs>QVS@qlikview-lab-3</DefaultQvs>

<ConfigUrl>http://_:4750/QVWS/Service</ConfigUrl>

<TunnelUrl>/scripts/QVSTunnel.dll</TunnelUrl>

<QvsStatusUrl>/QvAJAXZfc/QvsStatus.aspx</QvsStatusUrl>

<LogLevel>Information</LogLevel>

<WriteStackTrace>False</WriteStackTrace>

<QvsAuthenticationProt>Negotiate</QvsAuthenticationProt>

<EnableUtilizationLogging>False</EnableUtilizationLogging>

<Name>QVS@qlikview-lab-3</Name>

<LoadBalancing>CpuUsage</LoadBalancing>

<AlwaysTunnel>False</AlwaysTunnel>

<Machine>qlikview-lab-3</Machine>

<LinkMachineName>qlikview-lab-3</LinkMachineName>

<Password>Encrypted=DxdCGMWfOwU=</Password>

</AddQvs>

</AddCluster>

<Url>http://qlikview-lab-3:4730/DSC/Service</Url>

<Name>DSC@qlikview-lab-3</Name>

<Username>DxdCGMWfOwU=</Username>

<Password>DxdCGMWfOwU=</Password>

<LogLevel>Normal</LogLevel>

</DirectoryServiceConnectorSettings>

</AddDSCCluster>

<AuthenticationLevel>Login</AuthenticationLevel>

<LoginAddress>/qlikview/login.htm</LoginAddress>

<LogoutAddress>logout.htm</LogoutAddress>

</Authentication>

<Path>/QvAJAXZfc/AccessPoint.aspx</Path>

<AjaxClientPath>/QvAJAXZfc/opendoc.htm</AjaxClientPath>

<PluginClientPath>/QvPlugin/opendoc.htm</PluginClientPath>

<DefaultPreferedClient>Plugin</DefaultPreferedClient>

<DefaultView>Thumbnails</DefaultView>

<HighlightNotExecutedJobs>False</HighlightNotExecutedJobs>

<AllowCmdUrl>False</AllowCmdUrl>

<DownloadPluginUrl>/QvPlugin/QvPluginSetup.exe</DownloadPluginUrl>

</AccessPoint>

<Ajax>

<Path>/QvAJAXZfc/QvsViewClient.aspx</Path>

<Path>/QvAJAXZfc/QvsViewClient.asp</Path>

<NoCrypto>False</NoCrypto>

<ProhibitMachineId>False</ProhibitMachineId>

<Recording>False</Recording>

</Ajax>

<Web>

<Name>QLIKVIEW</Name>

<Path>C:\Program Files\QlikView\Web</Path>

</Folder>

<Name>QVAJAXZFC</Name>

<Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewAjax</Path>

</Folder>

<Name>QVDESKTOP</Name>

<Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewDesktop</Path>

</Folder>

<Name>QVPLUGIN</Name>

<Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewPlugin</Path>

</Folder>

</Folders>

<Types>

<Type>

</Type>

<Type>

</Type>

<Type>

</Type>

<Type>

<Content>image/jpeg</Content>

</Type>

<Type>

<Content>image/gif</Content>

</Type>

<Type>

<Content>application/octet-stream</Content>

</Type>

<Type>

<Content>image/png</Content>

</Type>

<Type>

<Content>application/octet-stream</Content>

</Type>

<Type>

<Content>application/octet-stream</Content>

</Type>

<Type>

</Type>

<Type>

<Content>text/javascript</Content>

</Type>

<Type>

</Type>

<Type>

</Type>

<Type>

<Content>application/vnd.ms-excel</Content>

</Type>

<Type>

<Content>application/octet-stream</Content>

</Type>

<Type>

<Content>application/pdf</Content>

</Type>

<Type>

<Content>image/vnd.microsoft.icon</Content>

</Type>

</Types>

</Web>

</Config>

Message: No Server, QVS@hostname is down

SunilChauhan — Mon, 07 May 2012 08:10:20 GMT

r u using same licence to other qlikview server.

Message: No Server, QVS@hostname is down

Mon, 07 May 2012 08:24:35 GMT

Yes I was using it on other machine due to some issue it stopped working and then I used a new machine, installed and applied license.This was working fine till yesterday but all sudden it stopped.

Note:
Before new installation & license apply, i have stopped the services from the old machine.

Message: No Server, QVS@hostname is down

SunilChauhan — Mon, 07 May 2012 08:27:28 GMT

in previous machine

make all services mannual .because if they are automatic then the will start after system boot.

after making mannual restart all your services

hope this helps

Message: No Server, QVS@hostname is down

Mon, 07 May 2012 08:34:53 GMT

Ye Sunil, I am aware what you suggested.
Still no luck.

Message: No Server, QVS@hostname is down

SunilChauhan — Mon, 07 May 2012 08:40:49 GMT

if you have both IIS and qlikview webserver running

then stop iis and then see .

hope this helps

Message: No Server, QVS@hostname is down

Mon, 07 May 2012 09:08:19 GMT

Sunil, FYI, This is Qv full installation, Single machine with IIS.
Even now I have stopped IIS, refreshed the services but issue still exists.

Message: No Server, QVS@hostname is down

Mon, 07 May 2012 09:57:11 GMT

For information, qlikview server is on Amazon Cloud with AD Authetication.

Re: Message: No Server, QVS@hostname is down

gainkarthi — Wed, 05 Sep 2012 08:42:40 GMT

Kumar,

Have you get any solution for this problem?.

Re: Message: No Server, QVS@hostname is down

jeffmartins — Tue, 18 Dec 2012 17:40:57 GMT

Hi kumarm215,

I've had the same problem you are facing with Qlikview Server on Amazon Cloud. The Qlikview Server was working fine after the installation and in the next day it stopped working.

In my case, it has occurred due to a service called ec2config which was changing the server name each time the machine was restarted.

See the following links for details about ec2config service:

https://forums.aws.amazon.com/message.jspa?messageID=317249

http://docs.amazonwebservices.com/AWSEC2/latest/WindowsGuide/UsingConfig_WinAMI.html

I've solved the problem disabling the ec2config service to prevent it to run each time the machine was restarted, and correcting the server name in QVS, DSC and QVWS on QMC-> Server -> Setup, because the urls was using the older server name.

Hope it helps you.

Regards