topic Error while assigning Named CAL in QlikView

Error while assigning Named CAL

Mon, 26 Jan 2026 18:19:17 GMT

Hi All,

I am getting error (Screen Shot attached) "

EntLicenses.Properties.CalInfo.AssignedList.AddAssignedUsers" while assigning Named CAL to users. We are using Qlikview web server and not IIS server and Qlikview 11 server.

Thanks in Advance,

Anosh Nathaniel

Error while assigning Named CAL

Miguel_Angel_Baeyens — Thu, 26 Apr 2012 15:13:39 GMT

Hi Anosh,

Check in the QMC that the Directories are properly configured (there are no red asterisk on the fields). Are you using Windows Active Directory or any other security directory? Are you able to search for users successfully in the Users tab of the QMC?

Hope that helps.

Miguel

Error while assigning Named CAL

Mon, 30 Apr 2012 12:55:08 GMT

Hi Miguel,

Thanks for your reply.

I am not able to search users in User tab. Also active directory is showing red asterisk (an operation error occured).

This may be a silly question but I am new to Qlikview administration. If i use "get default" button and it populates a path LDAP://<DomainName> then are we using Active directory?

Also I am facing one more problem explained in : http://community.qlik.com/message/214172#214172

Thanks in Advance,

Anosh Nathaniel

Error while assigning Named CAL

Miguel_Angel_Baeyens — Thu, 03 May 2012 07:55:18 GMT

Hi Anosh,

Getting default directory should read from the OS but this might not be the right directory to use. The red asterisk means that you have not specified a user with read permissions on the directory (usually an administrator user with access to the catalog) or the fields are empty. So first you will need to specify a user that can read from the AD in case of Windows or an administrator of the LDAP server.

In regards to your other post, check there.

Hope that helps.

Miguel

Error while assigning Named CAL

Fri, 04 May 2012 13:29:47 GMT

Hi Miguel,

Thanks for your reply. I will give the correct username and password and let you know about it.

Is there any good document present on server administration because Qlikview server guide (pdf) is not so explainatory as Qlikview designer doc?

Thanks,

Anosh

Error while assigning Named CAL

Miguel_Angel_Baeyens — Tue, 08 May 2012 09:54:23 GMT

Anosh,

There are some other materials in addition to the Server Reference Manual. Of course, besides this QlikCommunity, I'd suggest you to check the White Papers and Training section where you can find very useful documentation and free training on demand, just registering!

Check anyway with your Sales Rep or Partner Manager should you be interested in more in depth or personalized training.

Hope that helps.

Miguel

Re: Error while assigning Named CAL

Vegar — Mon, 29 Oct 2012 10:32:44 GMT

@anoshnathaniel: If you did solve this issue I'm interested hearing about it.

I have no problem searching for users, but if I try clicking the "manage users" icon on the "Assign CALs"-tab I get the same error message as you did.

Best regards

Vegar Lie Arntsen

Re: Error while assigning Named CAL

Wed, 26 Jun 2013 09:48:35 GMT

Hi,

We've just upgraded to version 11 and are getting the same issue. No CALS are shown under the Qlikview Server - Assigned CALs tab and the same error occurs when attempting to manage users. I can browse our Active Directory in the User Management tab.

Is this a known issue and do we have a resolution?

Any help would be greatly appreciated.

Thanks in advance.

Re: Error while assigning Named CAL

Tue, 02 Jul 2013 21:27:58 GMT

I´m dealing with the same issue, it seems to me that the PGO files are corrupted but users don't want us to delete them and generate them again because they are afraid to lose info.

What do u think Miguel Angel Baeyens, should we generate them just to give it a shot?

Cheers

Re: Error while assigning Named CAL

Wed, 03 Jul 2013 08:35:11 GMT

Thanks Nelson.

We ended up deleting the PGO files and this resolved the issue however it has just happened again.

Next step is to uninstall/reinstall Qlikview server to see if this prevents re-occurrence.

Will let you know how we get on.

Cheers

Re: Error while assigning Named CAL

Wed, 03 Jul 2013 17:45:28 GMT

What can cause the PGO files to get corrupted it´s if they are outside your local server, QlikView it's constantly using those files, and if there's a communication problem, that could help to corrupt them.

Cheers

Re: Error while assigning Named CAL

Wed, 10 Jul 2013 15:46:06 GMT

hello. We are experiencing the same issue. The issue started happening for us right after we upgraded from Qlikview 11 sr1 to sr2. We have reinstalled qlikview and regenerated our PGO files manually adding 80 users back.. only to see the problem reoccur - dissapear the next day - and then reoccur a week later. Something is going on and we cannot keep regenerating our PGO files with 70 named cals. I am concerned now that I see others are recently having the same problem

Re: Error while assigning Named CAL

Thu, 11 Jul 2013 07:26:33 GMT

We've been working with Qliktech.. we'd originally clustered our Directory Services Connector and have changed this to have the DSC running on a single server. This appears to have resolved the issue where the PGOs were becoming corrupt but we're still awaiting full analysis from Qliktech.

Re: Error while assigning Named CAL

Tue, 16 Jul 2013 14:41:59 GMT

This is the problem that I have, it's outside qlikview but i want to give them another option, take a look and tell me what u think about it.

http://community.qlik.com/thread/87054

Cheers

Re: Error while assigning Named CAL

Tue, 16 Jul 2013 16:08:35 GMT

By turning on the xml output of our PGO files I was able to narrow our issue down to a particular user's account. For whatever reason the GUID (in the borrowedcal pgo) associated with one of our users is corrpupt and it is effecting our entire QMC. Qlikview support still does not have a definite answer on how to resolve. Let me be clear here that nothing changed with this users account prior to install of SR2 and that everything worked fine with 11.2.

Still investigating...

Re: Error while assigning Named CAL

Tue, 16 Jul 2013 16:10:27 GMT

Jeuriks.

Have u tried with local users??

Cheers

Re: Error while assigning Named CAL

Tue, 16 Jul 2013 16:14:57 GMT

Hi Nelson,

Im not sure what you mean by local users? This user is accessing via accesspoint and ie plugin... and active directory. As soon as they hit access point it corrupts our QMC, which ive been fixing by restoring a good PGO backup file

Re: Error while assigning Named CAL

Tue, 16 Jul 2013 16:27:55 GMT

I´ve been having troubles with PGO files, but that's because they are in Active Directory, we created local users on the server and it works fine.

The PGO files can get damaged if there´s a communication issue with the Active Directory.

We can not fix this because it´s not a QlikView issue so far, we´ll see and keep u posted if we find another solution.

Cheers

Re: Error while assigning Named CAL

Wed, 17 Jul 2013 07:35:25 GMT

We are experiencing the exact same issue. AD account looks fine for both the user and computer and this particular user has been using Qlikview for over 2 years.

We manually remove his CAL using the QMC and it temporarily resolves the issue.

Re: Error while assigning Named CAL

Wed, 17 Jul 2013 20:33:35 GMT

I will update this incase it helps anyone in the future.

After enabling the xml output of the pgo files and viewing the BorrowedCalData.pgo.xml there was a user containing unfriendly characters (blocks etc) inplace of where the users Machine ID/UUID would be stored. Our issue looks to be the result of corrupt WMI - Windows Management Instrumentation database on the users PC. I wrote some simple scripts to confirm this. The user can log in and get a normal UUID from another pc. The user is on XP and is due for a replacement, although this issue could occur on any PC/OS with a corrupt WMI..

This explains why the issue whent away after clearing out the PGO and occured nightly (after the user logged back in and their cal info was added to the borrowed cal file. It also explains why the issue whent away for a while (user was on vacation - borrowed cal expired??) and then came back. The bad characters seem to cause management console to bomb out when parsing the pgo/xml document.

I have suggested to Qliktech that they implement some error handling for this situation so that those unfriendly characters never reach the pgo/xml document.