topic Issues after Server version and license upgrade in QlikView

Issues after Server version and license upgrade

Mon, 26 Jan 2026 18:19:17 GMT

We've made two changes last Friday :

Update our server software from v9.0SR4 to SR7
Update our community license to a bunch of user document cals

Right now, we're experiencing two issues :

Some accounts receive the error Message "Failed to open document, for unknown reasons
The accounts that don't experience this, get "Lost Connection to Server" very frequently (every time a data restriction is made).

We use ticketing and DMS Mode. The Client is ZeroFootprint Ajax.

EDIT : We have a testserver as well, running SR7. On the testserver, no such behaviour shows... for that reason I guess my problems must be license-related...Does anybody have any idea what I could do?

Thanks a lot in advance...

Issues after Server version and license upgrade

Mon, 08 Aug 2011 08:42:47 GMT

Hi all,

I could resolve this issue by deleting the .qvw.shared file.

Obviously this goes back to something that's already been reported as a bug for QV10 (just search these forums for "unknown reasons").

The "Lost Connection" issue was solved by this as well.

Cheers

Issues after Server version and license upgrade

Thu, 27 Oct 2011 05:53:14 GMT

hi, I get the same proble. I upgrade from qvs9.0 to SR7. I got the problem. But I delete the .shared file ,can't solve the problem. Do you have any idears?