topic Unable to view Publisher through IE in QlikView

Unable to view Publisher through IE

agsearle — Mon, 26 Jan 2026 18:19:17 GMT

Publisher failed this week, still unsure why? no jobs were running and we couldn't view Publisher through Internet Explorer.

It was suggested we upgrade our version, which we have done, and now all the scheduled jobs are working again. However, I still can't gain access to Publisher through Internet Explorer?

Am getting this message:

Failed to connect to command center at url: http://localhost:8081/qtcc.asmx.

This error might occur when having soap extensions enabled while running on a double byte language OS.
To disable soap extensions. Edit web.config and set EnableSoapExtensions to False

Extended technical information is:

Exception details

System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetRequestStream() at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at CPGlobal.CommandCenterWebService.CommandCenterWebService.CheckPrerequisites(String Cert) at CPGlobal.ExtendedAuthenticatedRole.AuthorizeMe()

Any ideas?

Unable to view Publisher through IE

Wed, 28 Oct 2009 19:50:49 GMT

Hey!

try to restart your server.

good look.

Unable to view Publisher through IE

Wed, 28 Oct 2009 20:12:50 GMT

When I had this, it was due to a MS process running on this port. I solved this problem by changing ports.

Modify the C:\Program Files\QlikView\Publisher\CommandCenterService\QVPublisherCommandCenterService.exe.config file and modify the value from 8081 to 8137

Modify the C:\Program Files\QlikView\Publisher\ControlPanel\Web.Config file and make the following change from 8081 to 8137:

Restart IIS

Unable to view Publisher through IE

agsearle — Wed, 28 Oct 2009 20:33:30 GMT

Rob,

I have just done this following advice from Qliktech support, and can confirm that yes it solved the problem.

Thanks anyway.