topic Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly in QlikView

Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

roshan11450 — Mon, 26 Jan 2026 18:19:17 GMT

Hello All,

I am facing loading content issue on access point.

Did all the possibilities provided on community but still i am able to facing the issue.

Current QlikView version April 2020 SR1.

Please help to resolve this issue.

Thanks & Regards,

Roshan Mhatre

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

Maria_Halley — Wed, 24 Mar 2021 08:42:44 GMT

@roshan11450 Roshan,

Not having all the details it is hard to pinpoint what the issue is on your site,

since this issue can have many different causes.

Basically there is an issue between the webserver and the QVS.

If you are using IIS there are some helpful tips here, can you confirm that this is one of the things that you have already tested?

You can also get this if the QVS is overloaded and can't reply to the webserver (IIS or Qlikwebserver)

Take a look in the Webserver logs and the QVS logs to see if there are any clues.

Maria

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

roshan11450 — Wed, 24 Mar 2021 10:34:17 GMT

Hi Maria,

We are not using IIS server and checked the logs files but did not get any clues.

When I am inspecting, page stuck on accesspoint.aspx.

Regards,

Roshan Mhatre

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

Lucas_Gatling — Wed, 24 Mar 2021 11:52:22 GMT

@roshan11450 this article should help you troubleshoot your issue. https://support.qlik.com/articles/000003719

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

roshan11450 — Tue, 30 Mar 2021 09:41:23 GMT

Hi @Lucas_Gatling ,

Thanks, I've checked the article and did not find any help from this.

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

Chip_Matejowsky — Wed, 31 Mar 2021 13:01:52 GMT

Hi @roshan11450,

If you are not able to resolve the issue by following the knowledge base articles, then suggest you reach out to Qlik Support and create a case.

Best Regards

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

Priyanka_G77 — Sat, 31 Dec 2022 16:13:38 GMT

Hi @roshan11450 ,

Did you get solution for this problem?

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

sgrover — Fri, 01 Sep 2023 14:36:58 GMT

Were you able to find any solution here...

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

Maria_Halley — Tue, 05 Sep 2023 11:34:30 GMT

@sgrover

Have you gone through the solutions in this article

https://community.qlik.com/t5/Official-Support-Articles/QlikView-Access-Point-not-loading-shows-a-blank-or-greyed-out/ta-p/1711810

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

sgrover — Thu, 21 Sep 2023 16:24:42 GMT

Yes. I have confirmed all steps from the server side as the issue is global. It's not necessarily that it's not working. It is loading eventually but Access point takes a minute to load and loading any document thereafter can take up to a minute to 2 minutes. We only have about 800 total documents on the server. Access point is running on 12 cores with 800 GB of RAM.

Re: Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

Chip_Matejowsky — Mon, 02 Oct 2023 13:36:37 GMT

Hi @sgrover,

Based upon your issue description, it seems you are experiencing a different issue than what the OP described. Also, the OP's thread was created over two and a half years ago. Suggest that you start a new thread and provide as many supporting details as possible regarding your issue. Refer to Qlik Support article How to work with Qlik Support and troubleshoot Qlik Products: Identifying the issue and basics to get started for details need to assist you with your issue.

Be sure to provide information on size of the apps and if you are experiencing the issue when opening the AccessPoint and apps for the first time of the day.

Best Regards