topic Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document in QlikView

Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Mon, 26 Jan 2026 18:19:17 GMT

Recently we upgraded our server to QV12SR2. When I check out QVS Event log, I notice that there are many warnings with the message below:

"Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document <Path to QVW>"

Anyone have any idea what is this warning about? We don't have this before the upgrade.

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

rwunderlich — Mon, 16 May 2016 05:28:24 GMT

I recommend contacting Qlik Support for explanation of this message.

-Rob

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

elizabethward — Fri, 29 Sep 2017 19:33:16 GMT

Hello - did you ever find out what this warning message meant? I'm currently seeing it in QV12.1 SR4

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Chip_Matejowsky — Tue, 03 Oct 2017 20:25:38 GMT

Hello,

Typically this warning refers to an event where an unauthorized user attempts to open a QVW file from the AccessPoint.

Hope this helps,

Chip

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

elizabethward — Tue, 03 Oct 2017 20:29:42 GMT

Thank you, but is there a way to find out what the user's name is?

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Chip_Matejowsky — Tue, 03 Oct 2017 20:32:59 GMT

If the QlikView Server Events log is set to High Verbosity, it should log the user who attempted to access the QVW.

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

elizabethward — Tue, 03 Oct 2017 20:51:54 GMT

I attached the log to the case. I don't see a user name, do you? The message is confusing because of the wording. "Empty User has found"..?

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Anonymous — Thu, 19 Oct 2017 11:09:11 GMT

Hi Khim,

We have the same error

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Anonymous — Tue, 08 May 2018 17:51:07 GMT

!how do I see the High Verbosity settings in QVW, if it is configured?

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Chip_Matejowsky — Tue, 08 May 2018 18:24:18 GMT

The log entries would be in the QlikView Server Events log.

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Sturonek — Fri, 24 May 2019 13:09:23 GMT

Has anyone came up with an explanation for this? I am seeing these logs about every minute throughout the day.

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Josh_Berg_Support — Fri, 24 May 2019 13:19:39 GMT

This error refers to an unauthenticated or unauthorized user trying to get access to a Qlikview document from the Accesspoint. The line should look something like this:

500 Warning System: MetaService - HasAccess: Empty User has found. Access deny into document Sandbox\TEST.qvw

QVWS wasn't able to authenticate the user (basically prove they say who they say they are) which denied them access to the document they were trying to access, in the above exmaple, TEST.QVW. I would take a look at your QVWS settings in the QMC under QMC > System > Setup > expand QVWS > Authentication, it should be set to Always, this will keep unauthenticated users (anonymous) users from being able to access your Accesspoint and QVWs. It would also be a good idea to check with your users to make sure everyone is accessing QVWs through the Accesspoint and not using a link directly to the QVW which may bypass the authentication portion of getting access to the document.

Hope this helps!

Thanks,
Josh

Qlik Support

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

MuizNaseem — Mon, 01 Jul 2019 12:36:26 GMT

Hi there,

I have been getting this error after initializing active directory and assigning licenses to specific users. But on regular basis its only lets the user log in which is logged into the clients server no one else in the access point. Now once i opened the events log file i did get this specific error.

warning system : meta service - has access : Empty user has found

Any help will be highly appreciated

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

Sonja_Bauernfeind — Tue, 02 Jul 2019 12:54:07 GMT

@Anonymous wrote:

!how do I see the High Verbosity settings in QVW, if it is configured?

Hello!

This should help with finding where to set the log level: https://support.qlik.com/articles/000003266

Re: Warning QVGeneral: MetaService - HasAccess: Empty User has found. Access deny into document

ANovoa — Wed, 16 Feb 2022 13:06:39 GMT

This is happening to us as well.

We have set the QVS Event Logging to High Verbosity, but the user id is not showing up.

The session ID associated to these entries is not related to any actual user id and is not showing up in either the Sessions or Audit logs.

Has anyone figured out a way to identify which user is attempting to open a report the dont have access to and creating this log entry?

I am not even able to see an IP or anything associated to these log entries.