topic Service Account cannot reload document w/ section access in QlikView https://community.qlik.com/t5/QlikView/Service-Account-cannot-reload-document-w-section-access/m-p/1078618#M1315875 <HTML><HEAD></HEAD><BODY><P>I'm trying to reload and distribute a document with section access through publisher, and getting the error "<SPAN style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px;">Error&nbsp;&nbsp; Document open call failed. The document might require username and password." </SPAN></P><P><SPAN style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px;"><BR /></SPAN></P><P><SPAN style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px;">I have the service account in the section access table with a blank reduction field and admin access. The document is currently using prompt mode. I can access the document using regular users and admin accounts with * in reduction field on qlikview desktop. Is there something I'm missing?</SPAN></P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT Anonymous 2026-01-26T18:19:17Z Service Account cannot reload document w/ section access https://community.qlik.com/t5/QlikView/Service-Account-cannot-reload-document-w-section-access/m-p/1078618#M1315875 <HTML><HEAD></HEAD><BODY><P>I'm trying to reload and distribute a document with section access through publisher, and getting the error "<SPAN style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px;">Error&nbsp;&nbsp; Document open call failed. The document might require username and password." </SPAN></P><P><SPAN style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px;"><BR /></SPAN></P><P><SPAN style="color: #222222; font-family: arial, sans-serif; font-size: 12.8px;">I have the service account in the section access table with a blank reduction field and admin access. The document is currently using prompt mode. I can access the document using regular users and admin accounts with * in reduction field on qlikview desktop. Is there something I'm missing?</SPAN></P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Service-Account-cannot-reload-document-w-section-access/m-p/1078618#M1315875 Anonymous 2026-01-26T18:19:17Z Re: Service Account cannot reload document w/ section access https://community.qlik.com/t5/QlikView/Service-Account-cannot-reload-document-w-section-access/m-p/1078619#M1315878 <HTML><HEAD></HEAD><BODY><P>Note: I was using USERID instead of NTNAME for testing, could this be the problem?</P></BODY></HTML> Thu, 21 Apr 2016 15:19:28 GMT https://community.qlik.com/t5/QlikView/Service-Account-cannot-reload-document-w-section-access/m-p/1078619#M1315878 Anonymous 2016-04-21T15:19:28Z