topic Re: Management Console (reload not working) in QlikView

Management Console (reload not working)

zagzebski — Mon, 26 Jan 2026 18:19:17 GMT

I am new to the QlikView Management Console, but having a lot of problems when it comes to the reload of our files. Real simple - we only have a few files:

Extraction

Transformation (On Event from another task : After Successful load of Extraction)

DashBoard: (On Event from Another task: After Successful Completion of Transformation)

I don't know why but the extraction file hasn't reloaded for 2 weeks even though it is set to: Daily, Every 1 Day, at 21:00.

The only that has changed is I have removed several dashboards and created only one master and then added some users to the master DashBoard.

Any appreciation is greatly appreciated!

Steve

Re: Management Console (reload not working)

ashfaq_haseeb — Tue, 23 Sep 2014 17:43:23 GMT

Hi,

Can you send task logs and document logs

regards

ASHFAQ

Re: Management Console (reload not working)

zagzebski — Tue, 23 Sep 2014 17:54:08 GMT

Sorry - new to this - where do I get these? Are they automatically generated (does this need to be set within each file?). The "Generate Logfile" was unchecked.

Also there is a setting in documents properties on the server tab - called Refresh Mode when Document is Updated on Server. It is set to Client Initiates Refresh . If old data not kept in server or client too old, will be performed automatically. this has nothing to do with it right?

Re: Management Console (reload not working)

maxgro — Tue, 23 Sep 2014 18:10:58 GMT

task log

C:\ProgramData\QlikTech\DistributionService

document log

same folder as document

check generate logfile before

try to manual reload, then post logs

Re: Re: Management Console (reload not working)

zagzebski — Wed, 24 Sep 2014 13:08:38 GMT

Is this what you were looking for? If not let me know. It didn't run again last night so I am not sure sending the log would help - I ran the extraction file manually to generate this file. Frustrating!

Thanks, Steve

Re: Re: Management Console (reload not working)

zagzebski — Wed, 24 Sep 2014 13:09:15 GMT

Attached in response below.

Re: Management Console (reload not working)

ashfaq_haseeb — Wed, 24 Sep 2014 13:11:18 GMT

Hi,

This is document log.

Can you send task log too located in below location.

C:\ProgramData\QlikTech\DistributionService\1\Log

Regards

ASHFAQ

Re: Re: Management Console (reload not working)

zagzebski — Wed, 24 Sep 2014 13:36:46 GMT

When I went to the directory there were a bunch of files like. There were a bunch of directories with dates. Interesting that the most recent directory was "2014-09-12" which was the last date that the reload ran automatically...

Let me know if the attached helps. Thanks!!

Steve

Re: Management Console (reload not working)

ashfaq_haseeb — Wed, 24 Sep 2014 15:41:59 GMT

Hi,

I have check both your logs files and I found that its successful.

We need to investigate in some other direction.

Can you tell me what made you think that task failed.

Regards

ASHFAQ

Re: Management Console (reload not working)

Colin-Albert — Wed, 24 Sep 2014 15:46:19 GMT

Can you manually start the task and then check the logfiles?

Re: Re: Management Console (reload not working)

zagzebski — Wed, 24 Sep 2014 15:59:45 GMT

Maybe failed is the wrong word. The process is not kicking off at all. The file hasn't reloaded in 2 weeks despite being scheduled "daily" at 21:00.

Thanks so much for sticking with me on this.

Re: Re: Management Console (reload not working)

Colin-Albert — Wed, 24 Sep 2014 16:03:47 GMT

If the tasks are scheduled to run "on event of another successful reload", if the first task fails, none of the subsequent tasks will run.

Do you have the "Generate Logfile" option ticked on each of the documents that is scheduled?

Are you able to restart the QlikView Distribution Service? This will cancel all reloads that are in progress but if none have run since the 12th, I would suggest a restart.

Re: Re: Management Console (reload not working)

zagzebski — Wed, 24 Sep 2014 16:14:54 GMT

Colin -

Yes files are schedule to run "on event of another successful reload". However the very first file in the heirachy is just scheduled to run daily and then all other files follow. The problem is the first one hasn't even ran in 2 weeks. I just today clicked the generate logfile option.

This has been happening for the last 3 months. It will work for a while then it will quit working again. It seems to coincide with adding/delerting document cals to a file - but I don't know why that would affect anything.

I copy my extraction file from development and replace the extraction file in production - but they are the same name so I don't know why that would change anything either.

Re: Re: Management Console (reload not working)

ashfaq_haseeb — Wed, 24 Sep 2014 16:30:46 GMT

I would suggest you to remove this task and re create new one and chek if that trigger

You can even check by Create a new task in any other application and tell me if that trigger automatically.

Is the issue with this file or you have issue wit all files?

regards

ASHFAQ

Re: Re: Management Console (reload not working)

zagzebski — Wed, 24 Sep 2014 16:43:14 GMT

Thanks.

This is the only file we have set to daily update. the other 3 files are just updated on this file finishing.

Steve

Re: Management Console (reload not working)

ashfaq_haseeb — Wed, 24 Sep 2014 17:17:54 GMT

Hi,

On the same file create new task and check if that new task run successful

regards

ASHFAQ

Re: Re: Management Console (reload not working)

zagzebski — Wed, 24 Sep 2014 17:31:06 GMT

So right now that file is set to: Daily at 21:00. So change the time? Change it to hourly? This file isn't based on any other file so it can't be based on a another file's completion.

Re: Re: Management Console (reload not working)

ashfaq_haseeb — Wed, 24 Sep 2014 17:48:07 GMT

You can have any trigger and can run by right click run.

regards

ASHFAQ

Re: Management Console (reload not working)

Mon, 23 Mar 2015 08:36:46 GMT

Hi,

Did guys find out any work around of this issue ..currently i am facing same issue i am pretty new to system

some more issue like

1. Reload taking time from QMC-->Approx it is 10 mins to load & Manual load is taking less then 1 min .

2.Opening Qmc is taking time .

3.I have Created scheduler Raw.qvw "once it is done start" model.qvw but before finish off Raw.qvw.Model will start

sorry for typo mistakes

Kalyan

Re: Management Console (reload not working)

Anonymous — Mon, 23 Mar 2015 09:02:24 GMT

Can you tell 2 things ?

1. on qmc does your task showsStarted/Scheduled none or it show on success of some task ?

2. when did ur server/qv services last got restarted

I have faced this issue in typically multiple event trigger and services restart was quick solution on this