topic Re: Report not visible on accesspoint in QlikView

Report not visible on accesspoint

Anonymous — Mon, 26 Jan 2026 18:19:17 GMT

Hi All,

I am facing few issues in Access Point and Management Console.

-Only for few users (having Named CAL) a report is not visible on access point. But for most of the users (having both DOC CAL or Named CAL) the report is visible on access point.

- A user (having Named CAL) is not able to access the access point, but was able to access the link which is directly pointed to the report.

-The web service is frequently going down on server (sometimes 4 times in a day).

I am not sure whether these issues are inter-related or have different reasons. But I need to fix them ASAP.

Thanks in Advance!

Laxmi

Re: Report not visible on accesspoint

ashfaq_haseeb — Tue, 16 Sep 2014 07:54:08 GMT

Hi,

Do you have publisher?

What version of Qlik you use, provide me with complete build number.

Regards

ASHFAQ

Re: Report not visible on accesspoint

Anonymous — Tue, 16 Sep 2014 08:25:41 GMT

Hi Ashfaq,

We dont have publisher.

The Qlikview version which I am using is 11.20.12129.0 SR4

Laxmi

Re: Report not visible on accesspoint

ashfaq_haseeb — Tue, 16 Sep 2014 08:27:55 GMT

Ok,

In this case can you tell me how you manage security.

Regards

ASHFAQ

Re: Report not visible on accesspoint

ajaykumar1 — Tue, 16 Sep 2014 08:32:31 GMT

Hi,

Could you please check that whether the named cal user have authorization to open those applications?

Sometimes for the named cal users we are providing the access by giving the authorization to concern applications.

The web down/access point is down may be because of your web server services is down in out of all 5 services.

Just check once.

Regards,

Ajay

Re: Report not visible on accesspoint

Anonymous — Tue, 16 Sep 2014 08:56:29 GMT

Hi Ashfaq,

We have Section Access implemented at script level.

Laxmi

Re: Report not visible on accesspoint

Anonymous — Tue, 16 Sep 2014 08:57:13 GMT

Hi Ajay,

This named CAL used is authorized to open these applications.

Laxmi

Re: Report not visible on accesspoint

deepakqlikview_123 — Tue, 16 Sep 2014 09:14:17 GMT

Hi Laksmi,

Previously I faced same issue.

Do one thing go in accesspoint folder where you maintained your QVW documents.

Right click on Document, Properties-->security-->edit-->

Now Add the users who are having Doc cal /named user cal but not able to find document in accesspoint.

Hope this helps you.

Thanks

Re: Report not visible on accesspoint

ashfaq_haseeb — Tue, 16 Sep 2014 09:18:11 GMT

Hi,

make sure to add users to security tab as suggested by deepak.

Regards

ASHFAQ

Re: Report not visible on accesspoint

Anonymous — Tue, 16 Sep 2014 09:22:33 GMT

I have tried doing it. I have added the users to security tab.

It didnt work.

Now I am thinking to restart the server.

Laxmi

Re: Report not visible on accesspoint

ashfaq_haseeb — Tue, 16 Sep 2014 09:30:20 GMT

Yes,

You can try by restarting QlikView Services, If that doesn't work try by restarting server.

Regards

ASHFAQ

Re: Report not visible on accesspoint

Anonymous — Wed, 24 Sep 2014 09:12:10 GMT

Hi,

I have restarted the server and all the services.After restart all the issues got resolved except one.

Still 2 users having Named CAL are not able to view the report on access point.

And I tried adding the UserdID into security tab as suggested by Deepak. But it didn't solve my problem.

Laxmi

Re: Report not visible on accesspoint

ashfaq_haseeb — Wed, 24 Sep 2014 09:26:04 GMT

Hi,

Just to make sure do you use DMS authorization?

Can I have a look if possible.

My skypeID

ashfaqhaseeb

Regards

ASHFAQ

Re: Report not visible on accesspoint

Anonymous — Wed, 24 Sep 2014 09:36:41 GMT

Hi Ashfaq,

We use NTFS Authorization.

And Sorry. I cannot share the details as it is against the policies of the firm for which I am working.

Laxmi

Re: Report not visible on accesspoint

deepakqlikview_123 — Wed, 24 Sep 2014 09:41:49 GMT

lakshmi,

try below.

but please tabke backup before proceeding

Release assigned cals for both users

1. Stop QVS and QMS as when you remove files it might still remain in the memory,

2. And then delete both caldata.pgo file under the "user documents" and also

"ProgramData\QlikTech\QlikViewServer"

3. Restart the services

Thanks,

Deepak

Re: Report not visible on accesspoint

ashfaq_haseeb — Wed, 24 Sep 2014 09:42:04 GMT

Its now correct time to open a support case.

regards

ASHFAQ