topic Re: Publisher>> Reload Task take failed... in QlikView

Publisher>> Reload Task take failed...

israrkhan — Mon, 26 Jan 2026 18:19:17 GMT

Dear Community members

we are facing an issue, our Publisher task are hanging.

here is the log file, if one can share the thoughts.........

would be highly appreciated......

.................................................................................................................................................................................

9/9/2014 13:03:22.3994955	Information	Starting task 'SGH Aseer Daily Target'. Id:c0d59ed6-156f-4b23-9598-8085759e5b0a. Triggered by 'ScheduleTrigger'. Id:00f7af3e-d6eb-43b4-8b45-919d2724b2ed
9/9/2014 13:03:22.4150957	Information	Entering Task Execution.
9/9/2014 13:03:22.4150957	Information	ClusterID=1
9/9/2014 13:03:22.4150957	Information	QDSID=cd6b1ea4-2fdc-3063-265d-c93fe61abf22
9/9/2014 13:03:22.4150957	Information	TaskID=c0d59ed6-156f-4b23-9598-8085759e5b0a
9/9/2014 13:03:22.4150957	Information	MaxRunTime=1.00:00:00
9/9/2014 13:03:22.4150957	Information	MachineName=BITOOLS
9/9/2014 13:03:22.4150957	Information	Max attempts:1
9/9/2014 13:03:22.4150957	Information	Current Attempt=0
9/9/2014 13:03:22.4150957	Information	Task Dependencies are OK
9/9/2014 13:03:22.4150957	Information	Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution.
9/9/2014 13:03:22.4150957	Information	Opening "F:\Qlink-Data\QlikView DATA\Target.qvw"
9/9/2014 13:03:22.4150957	Information	Allocating new QlikView Engine. Current usage count=6 of 30 (of type non-reader).
9/9/2014 13:03:22.4150957	Information	Max retries:5
9/9/2014 13:03:22.4150957	Information	Attempt:01
9/9/2014 13:03:22.6646989	Information	Opened the QlikView Engine successfully. ProcessID=3664
9/9/2014 13:03:22.6646989	Information	Allocated QlikView Engine successfully. Current usage count=7 of 30 (of type non-reader). Ticket number=75.
9/9/2014 13:03:22.6646989	Information	Loading document "F:\Qlink-Data\QlikView DATA\Target.qvw" (1.07 Mb)

9/9/2014 15:11:11.6450179	Information	Loading. LoadTime=02:07:48.9803190
9/9/2014 15:12:07.9773401	Error	The sourcedocument failed to open.. Exception=System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

at QlikView.Global.SetUserPreferences(IUserPreferences _Preferences)

at QVBWrapper.Document.PerformActionAllowingComExceptions(ILogBucket logBucket, String actionName, Action action)

at QVBWrapper.Document.Load(ILogBucket i_LogBucket, Boolean withData)

9/9/2014 15:12:07.9773401	Information	Attempted to load the document without data.
9/9/2014 15:12:07.9773401	Error	The document failed to open.
9/9/2014 15:12:07.9773401	Error	Document could not be opened
9/9/2014 15:12:07.9773401	Information	Failed to check in document: F:\Qlink-Data\QlikView DATA\Target.qvw
9/9/2014 15:12:07.9773401	Error	The task "Daily Target" failed. Exception:

QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out document with path: F:\Qlink-Data\QlikView DATA\Target.qvw

at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

--- End of inner exception stack trace ---

at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

--- End of inner exception stack trace ---

at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

Re: Publisher>> Reload Task take 2, 3 hour for few thousands rows

ashfaq_haseeb — Tue, 09 Sep 2014 15:36:59 GMT

Dear Israr,

Is your Server hosted on SAN?

are you qlikview files reside on shared SAN drive?

Regards

ASHFAQ

Re: Publisher>> Reload Task take failed...

israrkhan — Tue, 09 Sep 2014 15:41:29 GMT

Dear Ashfaq,

Actually this problem is with one of our client...

and every thing had been working fine since a year...but last month their license got expired..

and few days back we upgraded their license, and now they are facing this issue,

they are getting this error "failed to open document" as mentioned in the log file.

and task are hanging, after 2, 3 hours they are getting this error...

hope its clear now...

Re: Publisher>> Reload Task take failed...

ashfaq_haseeb — Tue, 09 Sep 2014 15:55:42 GMT

Hi,

I did not answered my question..!

Is your qlikview files reside on shared SAN drive? I would recommend to move it to local server instead of shared folder.

I would check if there is some dependency on qvd's?If yes the I would schedule dependent task.

At the time of reload make sure the same extractind qvd is not used as i/p n some other application.

Make sure you don't have any antivirus software running, If yes make sure to eliminate QlikView content from scanning?

If at all you have any section access, then make sure to provide section access admin credentials while scheduling app in reload tab.

Hope it helps

Regards

ASHFAQ

Re: Publisher>> Reload Task take failed...

israrkhan — Tue, 09 Sep 2014 16:09:17 GMT

Dear Ashfaq,

Thanks for reply

No SAN... local server...

regarding your suggestions above, there is no change in the server, due to license expired server was closed, even not running for few days...

but just after upgrading license,we faced this issue...

could be any issue due to license upgrade or server was down since 2, 3 weeks...

Re: Publisher>> Reload Task take failed...

ashfaq_haseeb — Tue, 09 Sep 2014 16:14:00 GMT

Hi,

There shouldn't be any such issue regarding Licence upgrade.

It could be one of above.

Did you try by enabling document log?

did it worked fine i run manually?

Regards

ASHFAQ

Re: Publisher>> Reload Task take failed...

israrkhan — Tue, 09 Sep 2014 16:19:33 GMT

manually mean? from desktop client?

works fine from desktop reload...

Re: Publisher>> Reload Task take failed...

ashfaq_haseeb — Tue, 09 Sep 2014 16:21:09 GMT

then its definitely one of those.

Regards

ASHFAQ