topic Re: Email alerts not working with QMC in QlikView

Email alerts not working with QMC

Mon, 26 Jan 2026 18:19:17 GMT

Hello everyone,

In an application, I have put an alert which sends me an email after the reload is completed.

It doesn't work anymore when I copy the application on my production server and when my application is reloaded from QMC.

What can I do ?

Any ideas ?

Re: Email alerts not working with QMC

Anonymous — Wed, 03 Sep 2014 16:15:44 GMT

Are the email smtp settings set up in your QMC ?

[Are you using QV 11.2 SR5 ? I have heard that SR% has issues with email alerts, that are sorted in SR6]

Re: Email alerts not working with QMC

Ronnie_Taborn — Wed, 03 Sep 2014 17:29:54 GMT

Did you setup your task after setting up the mail server? You have to setup the mail server first prior to creating all the task. If the tasks have been already created then go to each task and click "Apply."

Re: Email alerts not working with QMC

Bill_Britt — Wed, 03 Sep 2014 18:55:14 GMT

Hi,

Check my answer on this post and see if that will help.

http://community.qlik.com/thread/128176

Bill

Re: Email alerts not working with QMC

Thu, 04 Sep 2014 16:09:57 GMT

I have tried to add this line in the settings.ini file.

SMTP_Authmethod = 2

I still don't receive any emails when I reload from QMC...

I don't have publisher (don't know if that matters...)

Re: Email alerts not working with QMC

Thu, 04 Sep 2014 16:10:17 GMT

Thinking about contacting Qlik support...

Re: Email alerts not working with QMC

Ronnie_Taborn — Thu, 04 Sep 2014 16:25:41 GMT

Did you recreate the task or click apply again?

Re: Email alerts not working with QMC

Fri, 05 Sep 2014 08:13:47 GMT

Did you type it in with spaces? If so, change it to SMTP_Authmethod=2 , no spaces

Re: Email alerts not working with QMC

Fri, 05 Sep 2014 09:55:24 GMT

Yes, I have added it at the end of settings.ini, like this :

[Settings 7]

InterfaceLanguage=English

InstalledLIBID110={4D121C39-415E-11D1-934D-0040333C91CC}

SMTP_Authmethod=2

Re: Email alerts not working with QMC

Fri, 05 Sep 2014 11:04:04 GMT

Actually, I haven't created a task. I don't have publisher. So I just select the qvw in QMC in Document Tab and then click on "Reload now".

Might it be because this is another AD account who executes the reload in QMC ?

I have read in the qlikview reference manual : Alerts can only be created and triggered from Windows versions of QV (and so not from AJAX clients)

Does that mean it cannot work from QMC ?

Re: Email alerts not working with QMC

Fri, 05 Sep 2014 11:22:38 GMT

Ok people, I get it.

Actually, the alert only works when the application is opened.

For example, I put an alert "on reload". I reload the application from QMC. And then, only, when I opened the app with qlikview desktop (without reloading), I eventually receive the alert.

Re: Email alerts not working with QMC

Tue, 02 Dec 2014 16:01:44 GMT

How do we get it to work when reloading via qmc?

Re: Email alerts not working with QMC

Tue, 02 Dec 2014 16:19:21 GMT

Hi David,

"Alerts are stored as part of the QlikView

document. Alerts can only be created and triggered from Windows versions of

QlikView (not Ajax Zero Footprint clients)." from QV reference Manual.

I assumed Windows versions of Qlikview = Qlikview Desktop. And that it was not possible to send alert only from QMC.

But I'd be happy if someone could contradict what I am saying

Re: Email alerts not working with QMC

Tue, 02 Dec 2014 19:23:10 GMT

People are saying in many articles that qmc can send alerts from the qvw itself...is that correct?

Re: Email alerts not working with QMC

Wed, 03 Dec 2014 08:11:26 GMT

Well, I haven't found how to do it.. but it doesn't mean that's not possible

Re: Email alerts not working with QMC

rajeshvaswani77 — Wed, 03 Dec 2014 08:17:11 GMT

Please check in your alert

First that the condition satisfies. Set the condition to 1=1, so that you can check mail works.

Next see that interactive is unselected and batch is selected

On post reload should be checked.

A valid mail id.

lastly a valid mail server should be configured on your QEMC.

Please post if it works.

thanks,

Rajesh Vaswani

Re: Email alerts not working with QMC

Wed, 03 Dec 2014 13:36:42 GMT

Howdy Rajesh, thank you for your response.

I am getting it to work 100% of the time, when i use a /r batch file to reload. Though I cannot get it to work when i reload via QMC.

Any ideas?

Re: Email alerts not working with QMC

rajeshvaswani77 — Thu, 04 Dec 2014 06:19:51 GMT

Hi,

Can you check the image in this post.

http://qlikcommunity.qliktech.com/thread/128326

It has the settings you must have on the server.

I am assuming that when you do batch reload, its on the QlikView server.

In that case the settings in the QEMC would need check, also if the post reload is firing the alert or not.

thanks,

Rajesh Vaswani

Re: Email alerts not working with QMC

Thu, 04 Dec 2014 13:56:20 GMT

The batch file reload is indeed on our server, and being run by windows task scheduler - as when i do a reload in qmc it is not firing the "onpostreload" action.

Any ideas? I checked the picture, thank you, it looks like my email settings are set correctly.

-David

Re: Email alerts not working with QMC

Thu, 04 Dec 2014 14:07:41 GMT

David,

Have you tried to run the batch with the Qlikview service account ? If it doesn't work, it could be a problem due to authorizations.

I have to say that for me, the batch also worked with the QV service account. I remembered I called Qlikview support. The couldn't tell me exactly what was the problem. But I wasn't using the last minor version so they advised me to upgrade. Plus, they aske me to check with the admin of my machine because it was probably due to my environnement and not to Qlikview itself.

I would advise you to check if running the batch with the QV account works and if so, contact the support.

Please, let me know if you end up finding the solution