topic Re: ReloadEngine is down in QlikView https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468341#M1320271 <HTML><HEAD></HEAD><BODY><P><STRONG>Product Information </STRONG></P><UL><LI>&nbsp; <STRONG>Product name </STRONG>QMS Backend Core x64 </LI><LI>&nbsp; <STRONG>Client Build Number</STRONG> 11.20.11718.0 </LI><LI>&nbsp; <STRONG>Target Platform</STRONG> x64 </LI><LI>&nbsp; <STRONG>Publisher License Key</STRONG> No License </LI><LI>&nbsp; <STRONG>Service authentication</STRONG> AD groups </LI></UL></BODY></HTML> Thu, 16 May 2013 19:56:43 GMT 2013-05-16T19:56:43Z ReloadEngine is down https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468337#M1320261 <HTML><HEAD></HEAD><BODY><P><SPAN class="hps">Hi dear QV Community</SPAN></P><P><SPAN class="hps"></SPAN></P><P><SPAN class="hps">Perform</SPAN> <SPAN class="hps">installation used</SPAN> <SPAN class="hps">and</SPAN> <SPAN class="hps">QlikView</SPAN> <SPAN class="hps">server</SPAN> <SPAN class="hps">settings</SPAN> <SPAN class="hps">correctly</SPAN> <SPAN class="hps">x64</SPAN> <SPAN class="hps">11.2</SPAN> <SPAN class="hps">Sr1</SPAN>, <SPAN class="hps">when trying to allocate</SPAN> <SPAN class="hps">JOBs</SPAN> <SPAN class="hps">to documents</SPAN> <SPAN class="hps">emerged</SPAN> <SPAN class="hps">me</SPAN> <SPAN class="hps">the message that</SPAN> <SPAN class="hps">the</SPAN> <SPAN class="hps">service</SPAN> <SPAN class="hps">engine</SPAN> <SPAN class="hps">reload</SPAN> <SPAN class="hps">this down,</SPAN> <SPAN class="hps">I tried</SPAN> <SPAN class="hps">the following to resolve</SPAN> <SPAN class="hps">the problem</SPAN> <SPAN class="hps">and I could not</SPAN> <SPAN class="hps">do</SPAN></P><P></P><OL><LI><SPAN class="hps">Ensure that</SPAN><SPAN class="hps">it is installed</SPAN>. <SPAN class="hps">Net Framework 3.5</SPAN><SPAN class="hps">SP1</SPAN><SPAN class="hps">and 4.0</SPAN></LI><LI><SPAN class="hps">The</SPAN><SPAN class="hps">service user</SPAN><SPAN class="hps">is Local</SPAN><SPAN class="hps">and administrator at</SPAN><SPAN class="hps">maquin</SPAN></LI><LI><SPAN class="hps">In</SPAN><SPAN class="hps">windows</SPAN><SPAN class="hps">DCOMCNFG.EXE</SPAN><SPAN class="hps">assign</SPAN><SPAN class="hps">all permissions</SPAN><SPAN class="hps">to</SPAN><SPAN class="hps">user</SPAN><SPAN class="hps">and group</SPAN><SPAN class="hps">services</SPAN><SPAN class="hps">in the</SPAN><SPAN class="hps">QlikViewBatch</SPAN><SPAN class="hps">QlikAdmin</SPAN><SPAN class="hps">7.0 Application</SPAN><SPAN class="hps">and the</SPAN><SPAN class="hps">QlikView</SPAN><SPAN class="hps">7.0 Application</SPAN></LI><LI><SPAN class="hps">Local</SPAN><SPAN class="hps">polices</SPAN><SPAN class="hps">securyt</SPAN><SPAN class="hps">In</SPAN><SPAN class="hps">asgine</SPAN><SPAN class="hps">server</SPAN><SPAN class="hps">permits</SPAN><SPAN class="hps">the user</SPAN><SPAN class="hps">of the</SPAN><SPAN class="hps">service</SPAN><SPAN class="hps atn">to "</SPAN>Log on as <SPAN class="hps">a</SPAN><SPAN class="hps">batch</SPAN><SPAN class="hps">job"</SPAN>.</LI><LI><SPAN class="hps">Restart </SPAN><SPAN class="hps">the machine</SPAN></LI></OL><P>Note: All step was executed guided by </P><UL><LI><A _jive_internal="true" class="loading" href="https://community.qlik.com/message/330067" target="_blank">http://community.qlik.com/message/330067</A></LI><LI><A _jive_internal="true" class="loading" href="https://community.qlik.com/message/204650#204650" target="_blank">http://community.qlik.com/message/204650#204650</A></LI><LI><A _jive_internal="true" class="loading" href="https://community.qlik.com/thread/22395" target="_blank">http://community.qlik.com/thread/22395</A></LI></UL><P><SPAN class="hps"></SPAN></P><P><SPAN class="hps">I think the problem</SPAN> <SPAN class="hps">may be that</SPAN> <SPAN class="hps">the server has</SPAN> <SPAN class="hps">a very long name</SPAN> <SPAN class="hps">the machine</SPAN> <SPAN class="hps atn">(</SPAN>WPASQVC15DTI1), <SPAN class="hps">I tried to change</SPAN> <SPAN class="hps">the service URL</SPAN> <SPAN class="hps">in</SPAN> <SPAN class="hps">System -</SPAN>&gt; <SPAN class="hps atn">Setup-</SPAN>&gt; <SPAN class="hps">QVS</SPAN> <SPAN class="hps">@</SPAN> <SPAN class="hps">wpasqvcdti1</SPAN> <SPAN class="hps">General</SPAN> <SPAN class="hps">tab</SPAN>.</P><P></P><P><SPAN class="hps">Now:</SPAN> <SPAN class="hps">qvp</SPAN> <SPAN class="hps"><span class="lia-unicode-emoji" title=":confused_face:">😕</span></SPAN><SPAN class="hps">/</SPAN><SPAN class="hps">wpasqvcdti1</SPAN><SPAN class="hps">/</SPAN></P><P><SPAN class="hps">New</SPAN>: <SPAN class="hps">qvp</SPAN> <SPAN class="hps"><span class="lia-unicode-emoji" title=":confused_face:">😕</span></SPAN><SPAN class="hps">/localhost</SPAN><SPAN class="hps">/</SPAN></P><P><SPAN class="hps"></SPAN></P><P><SPAN class="hps">When I</SPAN> <SPAN class="hps">click Apply</SPAN> <SPAN class="hps">I get</SPAN> <SPAN class="hps">the error message "<SPAN>A cluster node was added, please enter the control number</SPAN>"</SPAN></P><P><SPAN class="hps"><IMG __jive_id="41196" class="jive-image-thumbnail jive-image" onclick="" alt="Problem.png" src="https://community.qlik.com/legacyfs/online/41196_Problem.png" width="450" /></SPAN></P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468337#M1320261 2026-01-26T18:19:17Z Re: ReloadEngine is down https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468338#M1320264 <HTML><HEAD></HEAD><BODY><P>You can try putting in your control number and see what happens.</P><P></P><P>Bill</P></BODY></HTML> Thu, 16 May 2013 19:42:14 GMT https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468338#M1320264 Bill_Britt 2013-05-16T19:42:14Z Re: ReloadEngine is down https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468339#M1320266 <HTML><HEAD></HEAD><BODY><P>Hi Bill</P><P></P><P></P><P>Thanks for your answer, I reassign the control number on the license and did not work</P></BODY></HTML> Thu, 16 May 2013 19:48:11 GMT https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468339#M1320266 2013-05-16T19:48:11Z Re: ReloadEngine is down https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468340#M1320269 <HTML><HEAD></HEAD><BODY><P>What version are you running?</P></BODY></HTML> Thu, 16 May 2013 19:54:12 GMT https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468340#M1320269 Bill_Britt 2013-05-16T19:54:12Z Re: ReloadEngine is down https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468341#M1320271 <HTML><HEAD></HEAD><BODY><P><STRONG>Product Information </STRONG></P><UL><LI>&nbsp; <STRONG>Product name </STRONG>QMS Backend Core x64 </LI><LI>&nbsp; <STRONG>Client Build Number</STRONG> 11.20.11718.0 </LI><LI>&nbsp; <STRONG>Target Platform</STRONG> x64 </LI><LI>&nbsp; <STRONG>Publisher License Key</STRONG> No License </LI><LI>&nbsp; <STRONG>Service authentication</STRONG> AD groups </LI></UL></BODY></HTML> Thu, 16 May 2013 19:56:43 GMT https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468341#M1320271 2013-05-16T19:56:43Z Re: ReloadEngine is down https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468342#M1320272 <HTML><HEAD></HEAD><BODY><P>I would contact support and let them help you out.</P><P></P><P>Bill</P></BODY></HTML> Thu, 16 May 2013 19:57:32 GMT https://community.qlik.com/t5/QlikView/ReloadEngine-is-down/m-p/468342#M1320272 Bill_Britt 2013-05-16T19:57:32Z