topic No Connection Error in Access Point in QlikView

No Connection Error in Access Point

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

I have deployed 2 qvw files in access point. when I click it for opening its telling "No Connection" and it won't open the file.

Not in Ajax or IE mode. I have all the previlages in DMS mode.

Can any one tell me whats the issue and steps to resolve it.

No Connection Error in Access Point

Miguel_Angel_Baeyens — Tue, 27 Dec 2011 13:49:00 GMT

Hi Deepak,

Are you using conditional hidding for some sheets? If yes, are these sheets the ones that open when you open the document for the first time? Try commenting the condition to make all sheets visible, just for testing, and try to open it from the Accesspoint.

Please add some details on the computer and version you are using, and if that happens to every document on the server or only to some of them, and if that happens from every computer, or just some.

Hope that helps.

Miguel

Re: No Connection Error in Access Point

Tue, 27 Dec 2011 13:52:30 GMT

Hi Miguel,

Thanks for your reply.

Its a simple qvw file with a text box in it. No onditions no data no scripts. Even the normal QVW's are also having same issue.

Machine details which can help are:

Product name	QMS Backend Core x86
		Client Build Number	10.0.9061.7
		Target Platform	x86
		Publisher License Key
		Number of Distribution Services Allowed	1
		PDF Distribution Allowed	No
	Machine Information
		Computer Name	DEEPAKN
		Operating System Version	Microsoft Windows XP Professional x86 (Microsoft Windows NT 5.1.2600 Service Pack 3)
		.NET Version	2.0.50727.3625
		Physical Memory	3063Mb
		Available Memory	1702Mb
	CPU Information
		CPU 0	Intel(R) Pentium(R) D CPU 3.40GHz
		CPU 1	Intel(R) Pentium(R) D CPU 3.40GHz

Message was edited by: deepak_subex

No Connection Error in Access Point

Miguel_Angel_Baeyens — Tue, 27 Dec 2011 14:05:41 GMT

Hi Deepak,

First of all, and just to avoid privacy issues, please remove your license key from the previous post.

Some additional questions: are you able to use QVP://servername instead of http://servername/qlikview ? Can you see the Accesspoint listing all documents? What web server are you running IIS or the QVWS? Is this an upgrade from version 9 or a new fresh install? And are ports working fine (port 80 in the server allowed inbound and outbound)?

Regards.

Miguel

Re: No Connection Error in Access Point

Tue, 27 Dec 2011 14:13:16 GMT

🙂 I reomed the license key now. That was bit stupid act.

Answeres:

1.Yes, open from server works perfect using QVP://<servername>/.....

2.Yes, all mounted files are seen in my access point.

3.I'm using QVWS as my web server.

4.I unstilled QV 9 and cleaned up registry and manually deleted the QlikTech folder, restarted y machine then installed QV 10.

5. All ports are owrking fine. Port 4720,4730,4750 and 80 are in my firewall exception list, so should not be any issue with the bindings.

No Connection Error in Access Point

Miguel_Angel_Baeyens — Tue, 27 Dec 2011 14:33:14 GMT

Hi Deepak,

Does the Accesspoint using IE Plugin works when you click on the blue arrow icon and select IE Plugin and the document opens? Do you have any firewall or proxy configuration that might be interfering with the web server?

If the QVP works means that the port 4747 is open and works fine, but the QVP protocol does not use the Web Server, irrespective it is the QVWS or the IIS. So the problem seems to be somewhere between the client computer and the webserver. Does the user shows properly in the "Logged in as " field located at the right top of the Accesspoint?

Regards.

Miguel

No Connection Error in Access Point

Tue, 27 Dec 2011 14:38:24 GMT

No, the issue is same with both ajax and IE plugings.

I have a proxy. but i tried with out proxy to.

Yes, thats the point QVP here doen't play a major roll in terms of the ports. interestingly i'm trying to acces the server which is local to me. Which is not in another machine. Ya, logged in user name is <domain_name>/<user_name>.

Which is also not neceesery as i'm getting the thumnails in access point.

The issue is only when the file is clicked.

No Connection Error in Access Point

Miguel_Angel_Baeyens — Tue, 27 Dec 2011 14:52:34 GMT

Hi Deepak,

Go to the log folder (locate it in the QEMC, System, Setup, QlikView Server, Logging) and check the events.log and sessions.log file to see whether they have some errors or hints on what may be happening. Check the Windows Event Viewer and the Service Console as well to see if the services are running fine.

Hope that helps.

Miguel

No Connection Error in Access Point

Wed, 28 Dec 2011 17:21:54 GMT

Are you using a single server or a cluster?

No Connection Error in Access Point

Thu, 19 Jan 2012 13:18:59 GMT

HI Deepak/Miguel,

Have you resolved this?.

We now get this error occassionaly. There is nothing logged in the logs files. Everytime this happens we have to restart QlikView Webserver service to get this working

We recently upgraded to QlikView 11 from Qlikview 10

Thanks,

Noor

No Connection Error in Access Point

Miguel_Angel_Baeyens — Thu, 19 Jan 2012 13:27:26 GMT

Hi Noor,

When that happens, is the service actually running in Windows (Start button, run, services.msc)? If so, does the QVP protocol works?

Regards,

Miguel

No Connection Error in Access Point

Thu, 19 Jan 2012 13:36:42 GMT

Yes Miguel. The service is actually running. I did check thru windows/services.msc and QlikView Managment console. I didn't try QVP protocal. I will try QVP protocal when it happens again and let you know .Thanks Again.

Just a quick summary:

We migrated to QlikView 11 from Qlikview 10 last week. We haven't had this problem until this morning. Today this has happened twice

No Connection Error in Access Point

Miguel_Angel_Baeyens — Thu, 19 Jan 2012 13:56:31 GMT

All right,

As a side note, go to the QMC, System, Setup, Web Servers and check that the folder paths in the tab Web point to the actual filesystem and not to the folders in version 10, because one of the things that have changed from version 10 is the location of the folders with all the htm and js that runs the Accesspoint and so.

Regards.

Miguel

Re: No Connection Error in Access Point

Fri, 29 Mar 2013 12:30:53 GMT

This response is probably a bit late, but seeing as this was the article on top of the list for the error I thought I would introduce the fix that I discovered when I encountered this error today.

We recently upgraded from 11SR1 to SR2 due to another bug when this No Connection issue occurred. The error was that in QMC under System -> Setup -> QlikView Servers -> General -> Cluster Name, our server name was changed from Local to the actual name of the server. This then changed the URL path that QlikView was looking for.

Changing the name back to Local resolved the issue on our end.

Re: No Connection Error in Access Point

Wed, 15 May 2013 08:24:21 GMT

In my case, I restarted all the QLikView related services and the issue is resolved.

Before this fix, it is observed that the server on which the QlikView server is hosted, is usign a lot of RAM, expecially the proceses related to QlikView. After this fix (i.e. restarting the services) the RAM usage got down and the No Connection issue is also resolved.

Re: No Connection Error in Access Point

Mon, 09 Dec 2013 10:28:53 GMT

I am also having the same problem.My Operating system is Windows 2012.

I have installed Qlikview Server win2012andup and version is 11.2 SR4.

Even after restarting my services i am not able to access my application.

Please Suggest.

Re: No Connection Error in Access Point

Mon, 09 Dec 2013 23:02:14 GMT

Hi,

Have you looked at the previous posts and seen if:

the proposed solutions works for you?
if not, see if you could provide the same info as Miguel asked for. Information that are of great use when troubleshooting this kind off issues as it can be the result of different root cases.

Good luck!

Re: No Connection Error in Access Point

Mon, 14 Apr 2014 12:54:08 GMT

Hi All,

I am facing an issue ,

I have to perform server mounting, for this :

I mounted the folder
Applied the license
And provided the access right to my new user

In spite of all this new user (administrator) is not able to open the access point

Can any one tell me whats the issue and steps to resolve it.

Re: No Connection Error in Access Point

jafari_ervin — Tue, 30 Dec 2014 05:44:29 GMT

I have this problem sometimes, But after restarting server each time problem solved.

Re: No Connection Error in Access Point

Wed, 08 Jul 2015 15:24:52 GMT

We were experiencing the same problem, solution was to remove old meta files and issue resolved

Thanks

Brian