topic Server 10 SR4 - Use Distribution Service account disabled in QlikView

Server 10 SR4 - Use Distribution Service account disabled

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

we recently applied SR4 on our QV10 Server. Now in the configuration areas "Qlikview Server Settings - SMTP" and "Publisher Settings" the radio button "Use distribution Service account" is disabled (gray). We can not use anonymous sending, so what changed that I can't select the distribution service account for sending emails?

Thanks and kind regards,

Martin

Server 10 SR4 - Use Distribution Service account disabled

Tue, 03 Jan 2012 12:12:23 GMT

Hi,

does no one know this issue?

Thanks,

Martin

Server 10 SR4 - Use Distribution Service account disabled

rwunderlich — Tue, 03 Jan 2012 18:43:44 GMT

Note that a new build of SR4 was made available Dec 20. You may want to try that build.

-Rob

Server 10 SR4 - Use Distribution Service account disabled

Wed, 04 Jan 2012 06:58:17 GMT

Hi Rob,

thanks, I used that one.

I talked to the qliktech-Support yesterday and it seems like a strange behaviour in the management console. it works as it should in the enterprise management console and just in the normal management console it partly uses the information from there. Only the GUI doesn't work properly.

Martin

Server 10 SR4 - Use Distribution Service account disabled

Thu, 03 May 2012 19:02:33 GMT

I see the same issue. So, did you get it working? Is there a way to go around the GUI to configure this? Thanks.

Server 10 SR4 - Use Distribution Service account disabled

danielrozental — Thu, 03 May 2012 19:16:15 GMT

I think he just used the QEMC instead of the QMC.

Server 10 SR4 - Use Distribution Service account disabled

Fri, 04 May 2012 05:17:46 GMT

That's right, Daniel. 🙂