Internet Explorer 8 - Internet Explorer has stopped working error

Mon, 26 Jan 2026 18:19:17 GMT

When closing activeX plug-in client screen in Internet Explorer 8 (Windows 7) we are getting an error. Any ideas / solutions?

Internet Explorer 8 - Internet Explorer has stopped working error

johnan — Tue, 25 May 2010 13:36:50 GMT

Hi, in internet Explorer, tools, and addons, disable Adobe PDF Link Helper.

John

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Fri, 21 Dec 2012 22:25:20 GMT

Did you ever find the solution to this issue?

I have a user running IE8 with this problem and he in fact did have adobe PDF link helper but disabling it made no difference.

Thanks.

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Bill_Britt — Wed, 26 Dec 2012 13:45:49 GMT

What version of QVS are you running? With build number.

Bill

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Tue, 08 Jan 2013 17:49:10 GMT

Hil Bill,

Sorry for the slow response; the customer just got back. The details are below (scroll down):

About this QlikView system

More details

QMS@[removed]

Product Information

Product nameQMS Backend Core x64

Client Build Number10.0.9274.8

Target Platformx64

Publisher License KeyNo License

Machine Information

Computer Name[removed]

Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

.NET Version2.0.50727.5456

Physical Memory32765Mb

Available Memory670Mb

CPU Information

CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

ReloadEngine REMOVED}

Product Information

Product nameQDS Main x64

Client Build Number10.0.9274.8

Target Platformx64

Machine Information

Computer Name [removed]

Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

.NET Version2.0.50727.5456

Physical Memory32765Mb

Available Memory668Mb

CPU Information

CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

QVS@dca-dev-151 at qvp://dca-dev-151/

Server System Info

Operating SystemWindows Server 2008 R2 Enterprise Service Pack 1 (64 bit edition)

Operating System Version6.1.7601

Wow64 modeNot using Wow64

QlikTech ProductQlikViewServer 64-bit Edition (x64)

Product Version10.00.9274.8

Server License Key1002 6602 0962 4557

CPU Targetx64

Country1 United States United States

Language0409 English (United States) English

Server CollaborationEnabled

Number of CPUs8

CPU 0 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

CPU 1 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

CPU 2 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

CPU 3 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

CPU 4 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

CPU 5 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

CPU 6 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

CPU 7 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz

Physical RAM(MB)32765

VMCommitted(MB)557

VMAllocated(MB)699

VMFree(MB)663

VMLargestFreeBlock(MB)663

Local Time2013-01-07 16:01

GMT Time2013-01-07 22:01

[removed]

Product Information

Product nameQlikView Directory Service Connector x64

Client Build Number10.0.9274.8

Target Platformx64

Machine Information

[removed]

Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

.NET Version2.0.50727.5456

Physical Memory32765Mb

Available Memory660Mb

CPU Information

CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

[removed]

Product Information

Product nameAccess Point x64

Client Build Number10.0.9274.8

Target Platformx64

Machine Information

[removed]

Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

.NET Version2.0.50727.5456

Physical Memory32765Mb

Available Memory656Mb

CPU Information

CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Bill_Britt — Tue, 08 Jan 2013 17:56:49 GMT

Hi Matt,

The customer is on a patch build of QlikView Version 10.00.9274.8. They really need to move to SR6 and upgrade the plugin client. Then see if the issue is still there.

Bill

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Tue, 08 Jan 2013 21:58:09 GMT

Thank you Bill. I've notified them that an upgrade to QV10 SR6 or higher (including plugin) should fix this issue.

topic Internet Explorer 8 - Internet Explorer has stopped working error in QlikView

Internet Explorer 8 - Internet Explorer has stopped working error

Internet Explorer 8 - Internet Explorer has stopped working error

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Re: Internet Explorer 8 - Internet Explorer has stopped working error

Re: Internet Explorer 8 - Internet Explorer has stopped working error