topic Re: QMC Expand / Collapse Stopped Working in QlikView

QMC Expand / Collapse Stopped Working

derrydavis — Mon, 26 Jan 2026 18:19:17 GMT

Hi Community,

In the QMC Status tab for tasks there is functionality on the folders and tasks to 'expand' or 'collapse' all folders / tasks. After upgrading to QV 12 that functionality no longer works. When we right-click to bring up the menu both 'expand all' and 'collapse all' display but nothing happens when you click on them. Has anyone else seen this behavior? And a have a fix? This occurs in both IE and Chrome browsers. Thanks in advance.

Re: QMC Expand / Collapse Stopped Working

simon_minifie — Mon, 13 Nov 2017 10:50:18 GMT

Hi Derry,

Am seeing the same behaviour. Did you find a solution?

Thanks,

Simon

Re: QMC Expand / Collapse Stopped Working

derrydavis — Mon, 13 Nov 2017 13:32:23 GMT

Hi Simon,

No solution so far.

Re: QMC Expand / Collapse Stopped Working

simon_minifie — Mon, 13 Nov 2017 13:35:06 GMT

Hi Derry,

Have had a play around, and it seems to work correctly in Edge, and that's about it.

Have logged with Qlik, and will let you know their response.

Thanks,

Simon

Re: QMC Expand / Collapse Stopped Working

derrydavis — Mon, 13 Nov 2017 13:47:39 GMT

I did not try edge but did try chrome and it did not work. It might be some security setting in the browser itself. I'll try a few things and post back.

Re: QMC Expand / Collapse Stopped Working

Miguel_Angel_Baeyens — Mon, 13 Nov 2017 13:50:37 GMT

Using Chrome, I can right click > expand and collapse in the QlikView 12 QMC exactly the same way I do in QlikView 11.20:

Status tab in the QMC shows Expand All / Collapse All
Source Documents tab displays "Import tasks"
User Documents displays nothing (normal Chrome contextual menu)
System > Setup also nothing

Internet Explorer behaves the same. Both QlikView 11.20 and 12 are running in Windows 2012 R2 servers.

I guess so but did you try clearing the browser's cache?

EDIT: For IE, Sites are added as Intranet Sites with security settings to Low, IE ESC is disabled, and Compatibility View is enabled.

Re: QMC Expand / Collapse Stopped Working

simon_minifie — Mon, 13 Nov 2017 14:58:47 GMT

Hi Miguel,

Cache had already been cleared, but to be on the safe side, I reset IE.. Result was the same.

Added the server to trusted sites and set Security to low. Did the same with local Intranet sites.

Am still getting the same behaviour.

Am on 12.10 SR8

Thanks,

Simon

Re: QMC Expand / Collapse Stopped Working

Miguel_Angel_Baeyens — Mon, 13 Nov 2017 15:55:39 GMT

Thanks for the heads-up. Keep us posted of what Qlik Support tells you.

Re: QMC Expand / Collapse Stopped Working

derrydavis — Tue, 28 Nov 2017 14:04:18 GMT

Found another interesting QMC issue post upgrade from 11 to 12. The 'Automatic refresh of task list' option doesn't seem to keep the check. If the QMC is closed out and reopened it is unchecked.

Re: QMC Expand / Collapse Stopped Working

derrydavis — Fri, 08 Dec 2017 22:38:11 GMT

New info, after upgrading another environment I've found that expand/collapse work when accessing the QMC from a different server, not the QMC host server. Port 4780 is blocked outside of the internal server network segment so we can't access from our workstation. But I can confirm it appears isolated to the QMC host server. Has anyone tried a reboot?

Re: QMC Expand / Collapse Stopped Working

derrydavis — Tue, 12 Dec 2017 20:53:02 GMT

Roll-out continues and this continues to be a thorn in our side. Can confirm it works as expected on FireFox. Interesting note, I was prompted to login using FF but have not been with IE. Maybe a red herring but checking it out.

Re: QMC Expand / Collapse Stopped Working

datanibbler — Wed, 13 Jun 2018 10:34:41 GMT

Hi,

I have just been upgraded to Windows 10 on a new notebook and I have the same behaviour. I just tried adding the QEMC to the trusted sites in the IE security_settings (using IE 11) - but that doesn't seem to be possible because it is not a https site, but only http and although it is on an internal server, that seems to be blocked.

What can I do about this?

Thanks a lot!

Best regards,

DataNibbler

Re: QMC Expand / Collapse Stopped Working

Miguel_Angel_Baeyens — Wed, 13 Jun 2018 10:59:23 GMT

When I saw happening, you have to add a folder in the Folders tabs of the QMC > QlikView Server, then the documents appear.

I don't have Windows 10 here but I'd swear you have the option to add non https:// sites, it's a check on the Control Panel > Internet Options settings. Looks like it according to this: https://kb.mc3.edu/article/adding-trusted-sites-windows-10-1028.html

Re: QMC Expand / Collapse Stopped Working

datanibbler — Wed, 13 Jun 2018 11:37:52 GMT

Hi Miguel,

yes, there is a checkbox, I saw it - but that doesn't fix it. That other thing was not for me, or was it? I cannot quite connect that ...

Re: QMC Expand / Collapse Stopped Working

Miguel_Angel_Baeyens — Wed, 13 Jun 2018 12:05:18 GMT

To be able to expand the Documents > User Documents tab, when you click on the "+" sign but it shows as empty while it's not, if you add a dummy folder in the QMC, the "+" sign works, so you can expand and collapse.

Maybe not for you but for the OP.

Re: QMC Expand / Collapse Stopped Working

datanibbler — Wed, 13 Jun 2018 12:23:31 GMT

Yep, that's what I meant. OK.

That behaviour (no "expand all") still remains the same here and I'm curious for any feedback from QLIK on this issue ...

Best regards,

DataNibbler

Re: QMC Expand / Collapse Stopped Working

derrydavis — Wed, 13 Jun 2018 13:58:56 GMT

Miguel,

This is happening on the tasks. We have a reload structure built where each tasks triggers another. When you attempt to 'expand all' on the tree nothing happens.

Re: QMC Expand / Collapse Stopped Working

Miguel_Angel_Baeyens — Wed, 13 Jun 2018 14:23:30 GMT

Did Qlik Support give you any hint or troubleshoot?

Re: QMC Expand / Collapse Stopped Working

derrydavis — Wed, 13 Jun 2018 18:29:38 GMT

No.

Re: QMC Expand / Collapse Stopped Working

hewemel1 — Fri, 14 Sep 2018 11:30:29 GMT

I have the same problem. Hierarchy of tasks. A click on the plus icon works and correctly opens the sub tree. Using Edge, 'expand all' in the context menu works, too.

In Firefox, 'expand all' does not work.