topic How to fix Open in server connection restart in QlikView https://community.qlik.com/t5/QlikView/How-to-fix-Open-in-server-connection-restart/m-p/580321#M1325674 <HTML><HEAD></HEAD><BODY><P>Dear all,</P><P></P><P>Can you please advise me how to fix this problem. The QVS installation is 8.2, it is pretty old and I think it has no QV WebService with it, so connection to server is set with IIS (IIS Admin Service is started on the machine).</P><P></P><P>Client is local machine with QV Desktop installed on it. Licenses are User CALS defined on the server via Machine ID; user local machine ID is confirmed to be the correct one (the same as the license machine ID). Anonymous is allowed by domain (or by local machine - both lead to the problem that is described here). If anonymous is prohibited connection is not occurring.</P><P></P><P>The user opens the app locally with desktop that connects to server with Open In Server functionality. But every 5 minutes a message appears that connection is lost and app is closed (see attached pic) then the user has to reopen the app and 5 more minutes later it is severed again. I have applied also part of the event log files. There are no clusters - only 1 QV server. I suspect the settings of IIS have to do with this problem but I don't know where these settings are. The user told me they did not have this problem in the past but since some time ago it appeared.</P><P></P><P>Thank you.</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT iliyansomlev 2026-01-26T18:19:17Z How to fix Open in server connection restart https://community.qlik.com/t5/QlikView/How-to-fix-Open-in-server-connection-restart/m-p/580321#M1325674 <HTML><HEAD></HEAD><BODY><P>Dear all,</P><P></P><P>Can you please advise me how to fix this problem. The QVS installation is 8.2, it is pretty old and I think it has no QV WebService with it, so connection to server is set with IIS (IIS Admin Service is started on the machine).</P><P></P><P>Client is local machine with QV Desktop installed on it. Licenses are User CALS defined on the server via Machine ID; user local machine ID is confirmed to be the correct one (the same as the license machine ID). Anonymous is allowed by domain (or by local machine - both lead to the problem that is described here). If anonymous is prohibited connection is not occurring.</P><P></P><P>The user opens the app locally with desktop that connects to server with Open In Server functionality. But every 5 minutes a message appears that connection is lost and app is closed (see attached pic) then the user has to reopen the app and 5 more minutes later it is severed again. I have applied also part of the event log files. There are no clusters - only 1 QV server. I suspect the settings of IIS have to do with this problem but I don't know where these settings are. The user told me they did not have this problem in the past but since some time ago it appeared.</P><P></P><P>Thank you.</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/How-to-fix-Open-in-server-connection-restart/m-p/580321#M1325674 iliyansomlev 2026-01-26T18:19:17Z