topic error on loading document from qvs in QlikView

error on loading document from qvs

boaz_shatz — Mon, 26 Jan 2026 18:19:17 GMT

upon opening a document from qvs 10 sr1 we receive the following errors/warning:

2011-03-01 17:13:21 2011-03-02 17:35:15 2 500 Warning Exception: Caught ... exception in: .\ChartFunctions.cpp at 3038
2011-03-01 17:13:21 2011-03-02 17:35:15 2 500 Warning Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2314
2011-03-01 17:13:21 2011-03-02 17:35:29 2 500 Warning Exception: Caught ... exception in: .\ChartFunctions.cpp at 3038
2011-03-01 17:13:21 2011-03-02 17:35:29 2 500 Warning Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2314
2011-03-01 17:13:21 2011-03-03 08:37:04 2 500 Warning Document Load: The document d:\qvmodels\prod\klali\klali.qvw failed to load for unknown reasons (e=14) [22].

the last row repeat a lot of time

error on loading document from qvs

Fri, 04 Mar 2011 16:06:09 GMT

Hello,

Can you please check the Log file? And does the file you are trying to open has a Macro or something?

error on loading document from qvs

boaz_shatz — Fri, 04 Mar 2011 20:48:31 GMT

the file has macro include the error message is from the qv event log file the situation is on one user only

no data on session log

error on loading document from qvs

Tue, 08 Mar 2011 16:02:03 GMT

Hello,

As expected this looks like a Macro error. Try disabling the Macro and check if the file works normal, and then you know the problem. Also if you are unable to open the QV file at all then try this Open Qlikview, under the list of files, on your file right click and then select Open Without Data. And I am not really good at Macros, so wont be able to check the actual problem with the Macro.

error on loading document from qvs

boaz_shatz — Wed, 09 Mar 2011 08:34:57 GMT

I do not think so but i will try, the problem accure only to one user on one document, this document opened by other in a high frequency
without any problems so question is why

error on loading document from qvs

Fri, 11 Mar 2011 21:06:22 GMT

I've had similar errors in Events.log for different objects:

Warning Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2952
Warning Exception: Caught ... exception in: .\QStraightTableBox.cpp at 3673
Warning Exception: Caught ... exception in: .\ChartFunctions.cpp at 3038

I'm not able to identify the specific objects or applicacion causing these errors.

dd. //

error on loading document from qvs

Tue, 19 Jul 2011 12:11:33 GMT

I just received this error in the Event log, from a .qvw that has no macros in it:

Warning Exception: Caught ... exception in: .\ChartFunctions.cpp at 2952

We are running QV10 SR2 on a cluster of 2 Windows 2003 R2 SP2 servers, 16 cores 32gb ram, lightly loaded. Clients typically use IE Plug-In.

error on loading document from qvs

danielrozental — Tue, 19 Jul 2011 21:21:15 GMT

If you're able to replicate this issue you should report it to support.

If not, then it might be due to lack of memory or something like that.

error on loading document from qvs

Emmanuelle__Bustos — Wed, 07 Mar 2012 16:12:11 GMT

Hi Everyone

We have a similar issue with the:

2012-02-2312:49:18 2 500 Warning Exception: Caught ... exception in:.\ChartFunctions.cpp at 2952

but don't know what´s exactly the problem, we have QVS 10 SR4 10.00.9277

Re: error on loading document from qvs

m-wise — Thu, 05 Jul 2012 14:57:15 GMT

Hello,

Did anyone find out what this is?

i'm getting 'Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2952'

The document is consuming 100GB of ram and crashes the Qlikview server.

QVS 10

Thanks.

Re: error on loading document from qvs

Fri, 26 Oct 2012 09:20:13 GMT

We had this error message also popping up for couple of our users of one document even though it worked for the rest of the users.

I found out that user would be able to open the document through Access Point but not through our website. (We have the QlikView reporting in iFrame as part of our website). This raised an idea that perhaps it is somehow connected to the authentication and we decided to delete and reassign the user's CAL. After doing this, the user was able to login without problems and we didn't need to touch the .SHARED file (which would have been really bad).

So this is what I did: QEMC -> System -> Licenses -> Client Access Licenses (CALs) -> Assigned CALs and removed the user’s CAL and then reactivated it.

I am not completely sure that if it fixed anything since this issue has been apparently coming and going for the users but it worked for the two out of two users I was able to test it on.

EDIT: I just received a message that the issue returned, so apparently it wasn't a long term solution at least.

Re: error on loading document from qvs

mongolu — Tue, 12 Mar 2013 16:11:56 GMT

I'm having this issue too.

We're on 11Sr2u2.

Is there any new info around this issue?

Re: error on loading document from qvs

t_witzgall — Wed, 26 Aug 2015 10:26:25 GMT

We had a simmilar issue seperate from any reloads in our Windows logs.

Turned out that one of the dimensions in the chart wasn't available any more.

After I deleted this the error didn't occure again.

Maybe you shoud check your application (not just the code - also all charts, tableboxes, etc.) very carefully for red underlinings (fields, that QV can no longer find in the database).

It seem like QV is having trouble with that.