topic WebTicketing Works but No Documents Available in AccessPoint in QlikView https://community.qlik.com/t5/QlikView/WebTicketing-Works-but-No-Documents-Available-in-AccessPoint/m-p/913111#M1329749 <HTML><HEAD></HEAD><BODY><P>I've implemented the Web Ticketing method at my company. After the user's credentials are validated,&nbsp; my user is able to go from the portal page to Access Point.&nbsp; When he gets to Access Point, none of the Qlikview docs appear.&nbsp; Is there something else I need to set?</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT williamlau 2026-01-26T18:19:17Z WebTicketing Works but No Documents Available in AccessPoint https://community.qlik.com/t5/QlikView/WebTicketing-Works-but-No-Documents-Available-in-AccessPoint/m-p/913111#M1329749 <HTML><HEAD></HEAD><BODY><P>I've implemented the Web Ticketing method at my company. After the user's credentials are validated,&nbsp; my user is able to go from the portal page to Access Point.&nbsp; When he gets to Access Point, none of the Qlikview docs appear.&nbsp; Is there something else I need to set?</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/WebTicketing-Works-but-No-Documents-Available-in-AccessPoint/m-p/913111#M1329749 williamlau 2026-01-26T18:19:17Z Re: WebTicketing Works but No Documents Available in AccessPoint https://community.qlik.com/t5/QlikView/WebTicketing-Works-but-No-Documents-Available-in-AccessPoint/m-p/913112#M1329752 <HTML><HEAD></HEAD><BODY><P>Yes, you have to give the users access to the documents.</P></BODY></HTML> Thu, 23 Jul 2015 21:09:18 GMT https://community.qlik.com/t5/QlikView/WebTicketing-Works-but-No-Documents-Available-in-AccessPoint/m-p/913112#M1329752 Bill_Britt 2015-07-23T21:09:18Z Re: WebTicketing Works but No Documents Available in AccessPoint https://community.qlik.com/t5/QlikView/WebTicketing-Works-but-No-Documents-Available-in-AccessPoint/m-p/913113#M1329754 <HTML><HEAD></HEAD><BODY><P>You have to provide access on the documents to the users to what they have access to.</P><P>it can be done as shown below. you can change the options there as per the need.</P><P><IMG alt="Capture1.PNG" class="jive-image image-1" src="https://community.qlik.com/legacyfs/online/93836_Capture1.PNG" style="height: 149px; width: 620px;" /></P><P></P><P>thanks</P></BODY></HTML> Thu, 23 Jul 2015 21:14:20 GMT https://community.qlik.com/t5/QlikView/WebTicketing-Works-but-No-Documents-Available-in-AccessPoint/m-p/913113#M1329754 Qrishna 2015-07-23T21:14:20Z