topic Re: Early application timeout in QlikView

Early application timeout

AliAzizi — Mon, 26 Jan 2026 18:19:17 GMT

Hi everyone

The document timeout on a server is set to 480 min. The "Maximum Inactive Session Time" is set to 30 min. It is the case generally set up for the whole QlikView server (Server -> Performance), and for IIS.

Idle timeout is not specifically defined inside the application. When the end users log on QlikView and access this particular application, everything work fine, but when the end users log on the system via VPN, the session for this application time outs after 5-10 minutes!

When looking into the session.log file I always find the following for this application "Socket closed by client..." as "Exit Reason"!

This only occurs for this particular application and not other applications on this server.

Any help is appreciated.

QlikView 11.2 SR11

Windows 2012 R2

IIS 8.5.9600

Re: Early application timeout

sgrice — Thu, 23 Jul 2015 10:17:15 GMT

I would look at the VPN client. If this only happens via VPN

Re: Early application timeout

jonas_rezende — Thu, 23 Jul 2015 14:25:35 GMT

Hi, aliazizi.

I have a bad experience like this.

At the time, I was the VPN client side, and the problem was in my connection constantly lost package. Thus, resulted in time out.

Hope this helps!

Re: Early application timeout

Bill_Britt — Thu, 23 Jul 2015 21:06:33 GMT

Hi Ali,

"Socket closed by client" means QVS didn't close the session.

Bill