topic Re: No Preview Available in Access Point in QlikView

No Preview Available in Access Point

theresaa — Mon, 26 Jan 2026 18:19:17 GMT

Most of my documents show the opening sheet in Access Point as the Thumbnail. A couple of them, however, show this:

Can anyone tell me why? V11.2SR10 on Server 2008R2.

Thanks

Re: No Preview Available in Access Point

Peter_Cammaert — Thu, 11 Jun 2015 08:35:17 GMT

Actually, the AccessPoint preview uses the Thumbnail you define in the document itself. No Thumbnail, no preview.

Open each document without a preview in QV Desktop and check Settings->Document Properties->Opening->Document Thumbnail (at the bottom left)

Best,

Peter

Re: No Preview Available in Access Point

hariprasadqv — Thu, 11 Jun 2015 08:38:28 GMT

Enable Thumb neail for all the documents in documents properties of each App.

Re: No Preview Available in Access Point

help4qv123 — Thu, 11 Jun 2015 08:51:52 GMT

Go to Document Properties--> check the check box.....

Re: No Preview Available in Access Point

theresaa — Thu, 11 Jun 2015 11:24:06 GMT

I have the document thumbnail box checked that says opening sheet

Theresa Aspenwall

Business Intelligence Specialist

O: 216.839.5489

C: 226.630.9441

theresa.aspenwall@austinpowder.com

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Re: No Preview Available in Access Point

Peter_Cammaert — Thu, 11 Jun 2015 11:27:46 GMT

In all published copies of your QlikView documents (assuming you have a publisher)?

Peter

Re: No Preview Available in Access Point

Bill_Britt — Thu, 11 Jun 2015 11:32:25 GMT

Hi,

You will need to do a reload before you put the document on the server. Also, once there you have to reload with server reloads or publisher for it to stay.

Bill

Re: No Preview Available in Access Point

theresaa — Thu, 11 Jun 2015 11:45:07 GMT

Thanks. I will reload it from publisher and see what happens.

Theresa Aspenwall

Business Intelligence Specialist

O: 216.839.5489

C: 226.630.9441

theresa.aspenwall@austinpowder.com

www.austinpowder.com

Need help? Ask IT!

O: 877.294.2443

AskIT@austinpowder.com

Re: No Preview Available in Access Point

jonathandienst — Thu, 11 Jun 2015 11:51:58 GMT

I have seen a case when the thumbnail no longer existed after a reload. I this case, I had to change to an image, reload, change back to thumbnail and reload again. It seems that he thumbnail got corrupted and this resolved it.

Re: No Preview Available in Access Point

giakoum — Thu, 11 Jun 2015 11:56:20 GMT

one other way to make the thumbnail disappear is to save the qvw in web view instead of desktop view

Re: No Preview Available in Access Point

theresaa — Thu, 11 Jun 2015 13:10:54 GMT

Thanks.... I was saving it in Web view. So, I took it out of Web view, reloaded it on the server, and now I have my thumbnail. Thanks so much for all the help and replies everyone.

Re: No Preview Available in Access Point

shayraber — Wed, 26 Jul 2017 21:32:46 GMT

hi bbt‌

what did you mean by: "You will need to do a reload before you put the document on the server"?

the document is already in a folder which is mapped to the QMC, which means it's already there. it just has stopped to show the thumbnail icon for some day. do you mean to setup the thumbnail again at the setting, reload it locally (not via QMC), save it and then reload it again via QMC?

Re: No Preview Available in Access Point

Bill_Britt — Wed, 26 Jul 2017 22:57:27 GMT

HI Shay,

The image is created by the GUI (Client) during reload and stored the the meta of the QVW. Publisher's (QVB reload engine) doesn't have a GUI, so it can't produce the image.

Bill