topic Unable to filter data in QlikView

Unable to filter data

Mon, 26 Jan 2026 18:19:17 GMT

Hi,

The issue is- there is say XYZ.qvw and 5 users have access to this report. 4 users can access it and they can use filter and view the reports. Only 1 user has problem while filtering data.

What could be the reason??

QV version- QV11.2 SR5, browser- chrome- Version 43.0.2357.81 m Security type- NTFS

BR,

Re: Unable to filter data

deepakqlikview_123 — Mon, 01 Jun 2015 07:42:40 GMT

licence issue

Re: Unable to filter data

Peter_Cammaert — Mon, 01 Jun 2015 07:43:58 GMT

What kind of problem?

Re: Unable to filter data

Mon, 01 Jun 2015 07:44:46 GMT

No, that could not be the reason. Everyone is using same server and same type of CAL.

Re: Unable to filter data

Mon, 01 Jun 2015 07:45:43 GMT

The user is unable to filter and view the data.

Re: Unable to filter data

Peter_Cammaert — Mon, 01 Jun 2015 07:58:20 GMT

Meaning that your user cannot open the document? Or that the document freezes after opening? Or that the document appears to be read-only and no object will react to clicks or selections? Or that your user can select all values he/she wants, but charts seem to be immune to all selections?

Peter

Re: Unable to filter data

Mon, 01 Jun 2015 08:00:18 GMT

User is facing in viewing the dashboard from Google Chrome. He is not able to click on the filters and make QV work for him which is working fine for other users. He also told us that he has the latest Chrome installed on the system, which we have on our machines as well.

Re: Unable to filter data

Peter_Cammaert — Mon, 01 Jun 2015 08:03:15 GMT

So you think it can't be the client? Ok.

Are you using data reduction in this document? Is this a very large document, where selections may take some time to produce the expected outcome in other objects?

Peter

Re: Unable to filter data

awhitfield — Mon, 01 Jun 2015 10:56:30 GMT

Hi,

does your document have SECTION ACCESS restrictions?

Andy

Re: Unable to filter data

timanshu — Mon, 01 Jun 2015 11:06:15 GMT

May be ajax issue. Convey user to use another browser like ie.

Re: Unable to filter data

Kushal_Chawda — Mon, 01 Jun 2015 11:50:04 GMT

Use IE plugin client instead AJAX

Re: Unable to filter data

Colin-Albert — Mon, 01 Jun 2015 11:58:48 GMT

IE Plugin will not work with Chrome!

Re: Unable to filter data

Colin-Albert — Mon, 01 Jun 2015 12:02:18 GMT

Is section access enabled? - If yes then check the difference in SA configuration between the users that work and the user that doesn't.

You use NTFS security, then check the effective file permissions on the QVW for the user having the problem.

Re: Unable to filter data

Mon, 01 Jun 2015 16:03:47 GMT

user has problem with IE too. No section access is applied.

All settings are same for those 5 users.

Re: Unable to filter data

Colin-Albert — Mon, 01 Jun 2015 16:11:35 GMT

Are the user details for the NTFS security correct for the user who is having the problem?

Can the user who has the problem logon and access the app on one of the machines where the app works?

Re: Unable to filter data

pratap6699 — Mon, 01 Jun 2015 19:52:11 GMT

i thought that it there is full restriction given by developer by using secession access in OMIT column for that listbox field...so that list box can't exist in datamodel....or

by using alternate state apply for that listbox.....

Re: Unable to filter data

Tue, 02 Jun 2015 11:00:20 GMT

Colin Albert, we tested the app in 3 various system i.e. T420, T430 and T440. users are also using the same machine.

Re: Unable to filter data

aveeeeeee7en — Tue, 02 Jun 2015 11:07:59 GMT

To do List:

1. Try his Login Details on some other System.

2. Delete the Temporary Files (Go to Run> Type %temp%> Enter> Select All> Delete All the Files).

3. Delete the Cookies, Temporary Files & Cache (Go to your Browser Settings).

If all these steps doesn't work than Remove his Access and Reassign him the Access.

Hope that Helps.

Regards

Av7eN