topic Unable to delete User Cals with lowercase letters in QlikView https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154787#M1332008 <HTML><HEAD></HEAD><BODY><P>This is a known problem in this upgrade. Contact Support for assistance in deleting the old CALs.</P><P>-ROb</P></BODY></HTML> Mon, 15 Jun 2009 23:59:17 GMT rwunderlich 2009-06-15T23:59:17Z Unable to delete User Cals with lowercase letters https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154786#M1332004 <HTML><HEAD></HEAD><BODY><P>We have just upgraded our QV Server from 8.01 to 8.50 and we have found that the existing User CALs with lowercase letters in the names are no longer recognised. New CALs are created with uppercase letters for existing users when they log on. This has meant we have now run out of CALs and we are not able to delete the CALs with lowercase letters. When we try to delete the lowercase CALs they wont budge. However we are able to delete Uppercase CALs without a problem. We have tried restarting the service without success.</P></BODY></HTML> Mon, 26 Jan 2026 18:19:17 GMT https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154786#M1332004 2026-01-26T18:19:17Z Unable to delete User Cals with lowercase letters https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154787#M1332008 <HTML><HEAD></HEAD><BODY><P>This is a known problem in this upgrade. Contact Support for assistance in deleting the old CALs.</P><P>-ROb</P></BODY></HTML> Mon, 15 Jun 2009 23:59:17 GMT https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154787#M1332008 rwunderlich 2009-06-15T23:59:17Z Unable to delete User Cals with lowercase letters https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154788#M1332011 <HTML><HEAD></HEAD><BODY><P>You can contact support here: <A href="http://www.qlik.com/formpage.aspx?id=1500">http://www.qlik.com/formpage.aspx?id=1500</A>.</P></BODY></HTML> Tue, 16 Jun 2009 00:16:13 GMT https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154788#M1332011 2009-06-16T00:16:13Z Unable to delete User Cals with lowercase letters https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154789#M1332013 <HTML><HEAD></HEAD><BODY><P>Thanks, we have applied a fix that has corrected the issue.</P><P>Cheers,</P><P>Steve.</P></BODY></HTML> Tue, 16 Jun 2009 07:05:32 GMT https://community.qlik.com/t5/QlikView/Unable-to-delete-User-Cals-with-lowercase-letters/m-p/154789#M1332013 2009-06-16T07:05:32Z