topic AW:Connected server OK, negotiations timed out in QlikView

Connected server OK, negotiations timed out

Mon, 26 Jan 2026 18:19:17 GMT

Hello,

Some times the users are not able to access the QlikView document in the IE via the AccessPoint through wireless connectivity. When the users are accessing the QlikView document through the laptop,the qlikview is prompting for the "Connect to the server"

When the user clicks on the connect button, they are getting the following error:

Connected server OK, negotiations timed out Switching to HTTP tunneling Connected to server OK, No reply received.

We have trid to decrease the accesspoint timeout settings. But nothing is working.

The users who are connected to the cable are able to access the QlikView document.

Any valuable suggestions on this. Iam using QlikView 8.5 on windows 2003 64 Bit.

The qlikview service is running under the publisher execution Service account.

Connected server OK, negotiations timed out

hectorgarcia — Fri, 08 May 2009 01:27:46 GMT

is the QV server using the same domain of the user;s network?

we had the same problem of latency and was due to this cause. My QV server has his own domain and is different from our office domain but....i created the same USERID for both domains and this was causing the latency.

I Hope this help you.

Connected server OK, negotiations timed out

Fri, 08 May 2009 01:52:46 GMT

Hi Hector,

Yes the QV server is using the same domain of the user's network when trying to access from the laptop

Connected server OK, negotiations timed out

hectorgarcia — Fri, 08 May 2009 04:13:37 GMT

oops, seems that the problem is from other nature, I hope someone help you...

Connected server OK, negotiations timed out

Wed, 10 Mar 2010 08:40:30 GMT

Hi, have you been able to solve this issue? Experiencing something similar... some users using the IE plugin get a connect to server window and after that the message connected to server ok, negotiations timed out.

Thanks!

AW:Connected server OK, negotiations timed out

Wed, 23 Jun 2010 10:10:33 GMT

I have the same Problem here with QV 9. Client to Server - not browser

Someone can help?

Connected server OK, negotiations timed out

Wed, 23 Jun 2010 11:02:43 GMT

is the 4747 port opened on both client and server side?

if it is not the case the first connection will fail and automatically switch to tunneling, which will also fail if it is not properly configured in the QlikView server

Connected server OK, negotiations timed out

Or — Wed, 23 Jun 2010 11:13:11 GMT


jgeorge wrote:
is the 4747 port opened on both client and server side?
if it is not the case the first connection will fail and automatically switch to tunneling, which will also fail if it is not properly configured in the QlikView server<div></div>

Unfortunately, tunneling will usually fail even if it is configured correctly - I've yet to get it working properly from outside of my organizational LAN.

Connected server OK, negotiations timed out

Thu, 20 Jan 2011 15:24:06 GMT

Hi!

We have the same error when there is not enough free physical memory on our server to open new document

AW:Connected server OK, negotiations timed out

Fri, 19 Aug 2011 08:31:13 GMT

Hi all,

I just want share that copying the file Authenticate.aspx from C:\Program Files\QlikView\Server\QlikViewClients\QlikViewAjax to C:\Program Files\QlikView\Server\QlikViewClients\QlikViewPlugin did fix my issue.

I'm running QlikView 10 and I have all my server setup in my North America domain, which users can access and lease a license without an issue. However, the users from the Europe domain experienced the issue from the original post.

I hope this helps.

Re: Connected server OK, negotiations timed out

Fri, 19 Aug 2011 08:31:32 GMT

Hi all,

I hope this helps.

Connected server OK, negotiations timed out

hugo_andrade — Tue, 29 Nov 2011 16:55:27 GMT

I'm having exactly the same issue.

I found a temporary solution for it.

Open QlikView.

Open in Server.

Type the address in this format: qvp://DOMAIN\USER@SERVERNAME.

I used the same user I'm using on my computer (the same domain account), but it's working this way.

I don't believe it's a QlikView Server issue. Probably a network issue.

But I don't have a clue about it.

Please let me know if any of you find a way to fix it.

Re: Connected server OK, negotiations timed out

Fri, 08 Mar 2013 10:46:06 GMT

We had same error on our QlikView Server 11 R2 this morning.

Found out that the server went out of memory, a big reload ongoing and a few users all tried to open big QVWs. The server just couldn't open them all. No network problem, in face this error indicates that the user can connect to the server ("Connected Server OK") but something else was cousing this.

We just restarted the QV server (on a VM machince) and everything was fine after that.

Hope it helps.

Re: Connected server OK, negotiations timed out

nayanpatel — Wed, 13 Mar 2013 11:11:26 GMT

Please check for the ports 4747,4774 to open