topic Re: QlikView Governance Dashboard Beta - Pre-Installation Steps in QlikView

QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Mon, 26 Jan 2026 18:19:17 GMT

Thank you all so far for participating in the download and testing of the QlikView Governance Dashboard 1.0 Beta. To date we have collected a few issues which are currently being investigated and addressed for future versions of the QVGD. In the mean-time I suggested you keep these steps in mind.

The following steps are recommended instructions when installing the QlikView Governance Dashboard Beta 1.0.

If installing on Windows XP or Windows 2003 server
- Create the following Directory: C:\ProgramData\QlikTech\Governance_1.0Beta
- Run the installation wizard and change the default install location to: C:\ProgramData\QlikTech\Governance_1.0Beta

Ensure that QlikView Desktop is not running - check task manager for QV.exe and ensure the process is not running

Do not use a VM - install on a physical machine

Do not use directory names that contain spaces for the 'Install Directory’ and ‘Profile Directory’ (see first bullet)

Uninstall any previous version of the QlikView Governance Dashboard by using the Uninstall utility found in the Add / Remove Programs list

If you have installed a Pre-Beta version please remove the Governance folder from: C:\ProgramData\QlikTech

There may be an instance where a .dll must be installed - if all else fails download and install the MSVC runtime libraries at:

http://download.microsoft.com/download/d/d/9/dd9a82d0-52ef-40db-8dab-795376989c03/vcredist_x86.exe

Install the QlikView Governance Dashboard

Software and instructions found here:

http://market.qlik.com/qlikview-governance-dashboard.html

Restart the system

Load the QlikView Governance Dashboard,configure and scan according to the instructions

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Fri, 12 Oct 2012 09:54:11 GMT

Hi Michael,

How do we fix the below?

Thanks.

Table not found

DateIsland:

LOAD

1 as MaxID,

Max(LoadDate) as MaxLoadDt

Resident FileList

Nick

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Fri, 12 Oct 2012 10:02:27 GMT

Another question, is it ok if we install it in the folder of source folder of QVW? or the installation folder has to be out of the source folder?

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Fri, 12 Oct 2012 11:33:32 GMT

Hello Nick - this is an issue that has been discovered to effect virtual machines mostly.

We believe that we have isolated the cause of this defect in executing the (QlikView Expressor) QVE Connector. The defect is believed to be in the QVX protocol’s reply handling logic of QVSR2 and earlier (so it is not a Governance Dashboard or QVE Connector bug). The QV11 R&D team is looking into this and believes that the fix can possibly be incorporated into a QV11SR2 Update to be released shortly.

We have noticed that the problem is more prevalent on machines with 2 or fewer cores available to QlikView and, in particular, VMs. Machines with 4 to 8 (or more) cores tend not to create the conditions under which the defective code path is executed.

Hope this helps.

Regards,

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Fri, 12 Oct 2012 11:36:31 GMT

The installation folder for QVGD should be put in its own root or sub-folder structure OUTSIDE of any source folders tthat contain QlikView files (QVD, QVX, QVW) - if that is what you are referring to.

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Fri, 12 Oct 2012 12:17:38 GMT

Hi Mike,

Thanks for the info.

I fixed the problem by installing it again OUTSIDE of the source folder.

It works fine now. very useful info.

Just a comment, the problem i had was from the production server which has 24 cores and 64Gb memory.

In contrary, theVM works fine for this dashboard which has 2 cores and 4 Gb.

Thanks.

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Fri, 12 Oct 2012 12:23:30 GMT

Hey Nick - good to know - I will let the PM know this ASAP.

So for my clarity:

you experienced the "DateIsland" script error after installing on a "PHYSICAL" machine NOT a VM - when installing the QVGD in the actual folder used for sourcing QV documents? - Correct?

you did not experience the error when installing it on a VM (with less cores) while installing it in the default location provided by the installation wizard: C:\ProgramData\QlikTech\Governance_1.0Beta? - Correct?

If all of this is correct - as you stated - this is contrary to the original thinking.

Thanks

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Fri, 12 Oct 2012 12:27:01 GMT

Hi Mike,

Yes for both. VM works fine for me, just that it takes longer time to complete the load.

The issue I had was because i installed it INSIDE the source folder.

So normally, it should work perfectly on the first installation.

Should share this with your R&D team.

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Anonymous — Sat, 13 Oct 2012 15:12:55 GMT

Mike

I am getting the "Table not found. DateIsland:" error as well with the QlikView Governance Dashboard Beta 1.0. which was installed as per the installation defaults.

On a 64 core physical server with 192 GB RAM.

MS Windows Server 2008 R2 Enterprise Server Service Pack 1.

QlikView Server 11 SR1

Any ideas what to do ?

I can supply any more information / diagnostics on request.

Best Regards, Bill

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Sat, 13 Oct 2012 17:25:04 GMT

Thanks Bill. I will investigate. That is now going against all the suspicions in which we originally found this error to occur.

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Sun, 14 Oct 2012 01:30:15 GMT

Hello Bill - can you check:

C:\ProgramData\QlikTech\Governance_1.0Beta\profiles\default\QVX_LastRun

and look for:

FullScan.messages.log and/or qvs.log files.

See if it/they was/were generated and if so attach it to this discussion?

Also to verify - you installed QVGD in the default locations such as:

C:\ProgramData\QlikTech\Governance_1.0Beta

You did not change the installation paths correct?

And scanning paths - look like this: (except your documents directory may be different than mine)

Thanks

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Anonymous — Sun, 14 Oct 2012 08:57:48 GMT

Mike

Two log files attached, from location below which also shows QVGD installed to default location:

C:\>cd C:\ProgramData\QlikTech\Governance_1.0Beta\profiles\default\QVX_LastRun

C:\ProgramData\QlikTech\Governance_1.0Beta\profiles\default\QVX_LastRun>dir

Volume in drive C has no label.

Volume Serial Number is 74F1-4164

Directory of C:\ProgramData\QlikTech\Governance_1.0Beta\profiles\default\QVX_LastRun

13/10/2012 11:18 <DIR> .

13/10/2012 11:18 <DIR> ..

14/10/2012 08:38 24,486 FullScan.messages.log

14/10/2012 08:38 305 FullScan.statistics.log

2 File(s) 24,791 bytes

2 Dir(s) 122,836,922,368 bytes free

Screen shot of configuration below:

Best Regards, Bill

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Mon, 15 Oct 2012 03:09:08 GMT

Hi Bill - I have engineering looking at this - can you please try a few more things?

For some reason the etool processes of the Expressor Engine are all failing to load their respective, operator-specific DLLs (e.g. in-datascript.dll).

This may have something to do with the configuration of your system but it is hard to tell for certain. It is possible that the installation encountered errors.

We have logged a case in our system.

In the mean-time:

provide the 'Governance Dashboard.qvw.log' file from C:\ProgramData\QlikTech\Governance_1.0Beta\profiles\default
(to verify that the CUSTOM CONNECT statement is being properly formulated (i.e. that this is not an issue in the load script's logic that formulates the CUSTOM CONNECT property list))
provide the 'expressorQlikViewConnector.log' file in the user's C:\Users\<user_account_name>\AppData\Roaming\expressor directory
confirm that the DLLs (e.g. in-datascript.dll, copy.dll, filter.dll) are actually present in his C:\ProgramData\QlikTech\Governance_1.0Beta\engine\lib directory.
let us know whether you also has Expressor Studio installed
check your Windows EventViewer logs for DLL load violations that might have been generated by the operator DLLs
attempt to uninstall all Expressor software and the Governance Dashboard and reinstall the Governance Dashboard, reboot and re-try the scan AFTER doing the steps above

Thanks

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Anonymous — Tue, 16 Oct 2012 09:49:44 GMT

Mike

In answer to your questions:

provide the 'Governance Dashboard.qvw.log' file from C:\ProgramData\QlikTech\Governance_1.0Beta\profiles\default
(to verify that the CUSTOM CONNECT statement is being properly formulated (i.e. that this is not an issue in the load script's logic that formulates the CUSTOM CONNECT property list))
- Attached
provide the 'expressorQlikViewConnector.log' file in the user's C:\Users\<user_account_name>\AppData\Roaming\expressor directory
- Attached
confirm that the DLLs (e.g. in-datascript.dll, copy.dll, filter.dll) are actually present in his C:\ProgramData\QlikTech\Governance_1.0Beta\engine\lib directory.
- C:\ProgramData\QlikTech\Governance_1.0Beta\engine\lib>dir
- Volume in drive C has no label.
- Volume Serial Number is 74F1-4164
- Directory of C:\ProgramData\QlikTech\Governance_1.0Beta\engine\lib
- 13/10/2012 11:14 <DIR> .
- 13/10/2012 11:14 <DIR> ..
- 04/10/2012 02:04 2,289,152 buffer.dll
- 04/10/2012 01:51 256,812 cacert.pem
- 04/10/2012 01:51 7,168 charset.dll
- 04/10/2012 02:04 2,640,384 collate.dll
- 04/10/2012 02:05 2,251,264 consolidate.dll
- 04/10/2012 02:04 2,252,800 copy.dll
- 04/10/2012 02:04 17,848 copy.lib
- 04/10/2012 01:53 545,792 ds.dll
- 04/10/2012 01:52 203,224 edecimal.lib
- 04/10/2012 01:51 137,728 eexpat.dll
- 04/10/2012 01:51 1,061,260 exml.lib
- 04/10/2012 02:06 2,579,968 filter.dll
- 04/10/2012 02:06 2,255,872 funnel.dll
- 04/10/2012 01:51 910,848 iconv.dll
- 04/10/2012 01:51 3,026 iconv.lib
- 04/10/2012 02:15 2,610,176 in-datascript.dll
- 04/10/2012 02:07 2,337,280 in-file.dll
- 04/10/2012 02:07 2,336,768 in-table.dll
- 04/10/2012 02:08 17,408 joiner-multi.dll
- 04/10/2012 02:08 2,649,088 joiner.dll
- 04/10/2012 01:51 237,568 libcurl.dll
- 04/10/2012 02:13 2,246,144 null.dll
- 04/10/2012 02:01 21,372 odbcMDAdaptor.lib
- 04/10/2012 02:01 4,812 odbcMDWrapper.lib
- 04/10/2012 02:19 2,600,448 out-datascript.dll
- 04/10/2012 02:14 2,303,488 out-file.dll
- 04/10/2012 02:14 2,415,104 out-table.dll
- 04/10/2012 02:17 2,462,208 out-teradatapt.dll
- 04/10/2012 02:15 2,295,296 partition.dll
- 04/10/2012 02:01 124,928 pcre.dll
- 04/10/2012 02:01 6,476 pcre.lib
- 04/10/2012 01:52 33,764 qdbm.lib
- 04/10/2012 02:15 2,244,096 read-lookup.dll
- 04/10/2012 02:16 2,366,464 sorter.dll
- 04/10/2012 02:17 2,685,440 transform.dll
- 04/10/2012 02:18 2,272,768 unique.dll
- 04/10/2012 02:19 2,297,344 write-lookup.dll
- 04/10/2012 02:19 2,260,480 write-parameters.dll
- 04/10/2012 01:40 1,823,744 xerces-c_3_1.dll
- 04/10/2012 01:51 60,416 z.dll
- 04/10/2012 01:51 11,664 z.lib
- 41 File(s) 58,137,890 bytes
- 2 Dir(s) 122,810,306,560 bytes free

let us know whether you also has Expressor Studio installed
- QlikView Expressor not installed & never has been
check your Windows EventViewer logs for DLL load violations that might have been generated by the operator DLLs
- I'll have a look & advise later
attempt to uninstall all Expressor software and the Governance Dashboard and reinstall the Governance Dashboard, reboot and re-try the scan AFTER doing the steps above
- Re-installing the Governance Dashboard & rebooting made no difference
- QlikView Expressor not installed so nothing to de-install

Best Regards, Bill

C:\ProgramData\QlikTech\Governance_1.0Beta\engine\lib>

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Tue, 16 Oct 2012 09:51:32 GMT

Great I will review with our team and get back to you.

Regards,

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Anonymous — Tue, 16 Oct 2012 10:27:00 GMT

Mike

We get a few dozen entries like this in the Windows Application Event Log:

Log Name: Application

Source: SideBySide

Date: 16/10/2012 10:09:08

Event ID: 33

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: LHR-EM-QVAPP1.emea.menzies.net

Description:

Activation context generation failed for "C:\ProgramData\QlikTech\Governance_1.0Beta\engine\bin\LIBEAY32.dll". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="SideBySide" />

<EventID Qualifiers="49409">33</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2012-10-16T10:09:08.000000000Z" />

<EventRecordID>3348</EventRecordID>

<Channel>Application</Channel>

<Computer>LHR-EM-QVAPP1.emea.menzies.net</Computer>

<Security />

</System>

<EventData>

<Data>Microsoft.VC90.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>C:\ProgramData\QlikTech\Governance_1.0Beta\engine\bin\LIBEAY32.dll</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>

Best Regards, Bill

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Tue, 16 Oct 2012 12:56:44 GMT

Bill -

Thank you very much for this.

This explains why your operator DLLs are not loading.

All of the failed operators were datascript operators. Datascript has a relatively recently added dependency on SSL (libeay32.dll and ssleay32.dll).

It looks like the build of the OpenSSL DLL that is distributed with the engine (and hence the Governance Dashboard) is based on MSVCR90.DLL.

My guess is that the your system lacks that MSVC90.DLL and I’m not certain but I think the MS C runtime DLL we package with the Governance Dashboard is a later version but I need to confirm this with engineering.

This has been escalated and I hope to have an additional update shortly.

Regards,

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Michael_Tarallo — Wed, 17 Oct 2012 18:15:59 GMT

OK Bill - I have something for you to try.

I'd like you to install the following DLL pack from Microsoft:

The Microsoft downloads for the 32-bit installer linked below. (QlikView Expressor currently is a 32-bit application)

http://download.microsoft.com/download/d/d/9/dd9a82d0-52ef-40db-8dab-795376989c03/vcredist_x86.exe

Please let me know how it goes.

Regards,

Mike T

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Anonymous — Thu, 18 Oct 2012 11:07:42 GMT

Mike

Good News !!!

The <Scan> [Reload] button now works ok to completion & the qvw is populated with data from my QlikView Server.

Now I need add the log locations and suss out how to use it.

Best Regards, Bill

Re: QlikView Governance Dashboard Beta - Pre-Installation Steps

Thu, 18 Oct 2012 11:50:44 GMT

Hi,

I am only trying to use the QVGD but get exactly the same problem as described in this thread so I will tag along.

I have tried installing the DLL-pack from Microsoft. I have uninstalled and reinstalled QVGD. I have only installed it to default folder (C:\Documents and Settings\All Users\Application Data\QlikTech\Governance_1.0Beta).

QVGD is installed on the QV Publisher server.

Best Regards,

Xerxes