Access Point doesn't show any documents

Mon, 26 Jan 2026 18:19:17 GMT

We are installing a new QV server for the customer, and the installation seems have gone well. However, dispite all our attempts, the Access Point shows an empty page (see attached screen shot). The page does not show "No documents" which could be expected, but rather nothing.

The log file (see below) seems to list the NTLM accounts (?) and an error, but nothing that would indicate what the error represents.

We've tried changing the permissions for the document folder. We have verified all the URLs. We've also tried to troubleshoot the license.

2012-10-01 15:31:56.4503503	Information	<Global method="GetAdminDocListForUser"><UserId>XXXXXXXX\Admin</UserId><Type>1</Type><ExtendedDocInfo>1</ExtendedDocInfo><GroupList><string>S-1-5-21-1085158251-54482540-1039276024-513</string><string>S-1-1-0</string><string>S-1-5-21-1028502025-231125150-1597920847-1004</string><string>S-1-5-32-545</string><string>S-1-5-32-544</string><string>S-1-5-14</string><string>S-1-5-4</string><string>S-1-5-11</string><string>S-1-5-15</string><string>S-1-2-0</string><string>S-1-5-21-1085158251-54482540-1039276024-3334</string><string>S-1-5-21-1085158251-54482540-1039276024-3476</string><string>S-1-5-21-1085158251-54482540-1039276024-3524</string><string>S-1-5-21-1085158251-54482540-1039276024-3313</string><string>S-1-5-21-1085158251-54482540-1039276024-2907</string><string>S-1-5-21-1085158251-54482540-1039276024-3343</string><string>S-1-5-21-1085158251-54482540-1039276024-3341</string><string>S-1-5-21-1085158251-54482540-1039276024-1233</string><string>S-1-5-21-1085158251-54482540-1039276024-3372</string><string>S-1-5-21-1085158251-54482540-1039276024-3338</string><string>S-1-5-21-1085158251-54482540-1039276024-3339</string><string>S-1-5-21-1085158251-54482540-1039276024-3330</string><string>S-1-5-21-1085158251-54482540-1039276024-2613</string><string>S-1-5-21-1085158251-54482540-1039276024-3331</string><string>S-1-5-21-1085158251-54482540-1039276024-3344</string><string>S-1-5-21-1085158251-54482540-1039276024-3335</string><string>S-1-5-21-1085158251-54482540-1039276024-2318</string><string>S-1-5-21-1085158251-54482540-1039276024-3329</string><string>S-1-5-21-1085158251-54482540-1039276024-1234</string><string>S-1-5-21-1085158251-54482540-1039276024-512</string><string>S-1-5-21-1085158251-54482540-1039276024-3336</string><string>S-1-5-21-1085158251-54482540-1039276024-3342</string><string>S-1-5-21-1085158251-54482540-1039276024-2397</string><string>S-1-5-21-1085158251-54482540-1039276024-3473</string><string>S-1-5-21-1085158251-54482540-1039276024-3906</string><string>S-1-5-21-1085158251-54482540-1039276024-3340</string><string>S-1-5-21-1085158251-54482540-1039276024-518</string><string>S-1-5-21-1085158251-54482540-1039276024-3881</string><string>S-1-5-21-1085158251-54482540-1039276024-519</string><string>S-1-5-21-1085158251-54482540-1039276024-3884</string><string>S-1-5-21-1085158251-54482540-1039276024-3879</string><string>S-1-5-21-1085158251-54482540-1039276024-3532</string><string>S-1-5-21-1085158251-54482540-1039276024-2825</string></GroupList><GroupListIsNames>false</GroupListIsNames></Global>
2012-10-01 15:31:56.4503503	Information	<Error />

Re: Access Point doesn't show any documents

Tue, 02 Oct 2012 09:12:21 GMT

Problem solved. The problem was service permissions.

topic Access Point doesn't show any documents in QlikView

Access Point doesn't show any documents

Re: Access Point doesn't show any documents