topic Re: Leased a license from server - security settings access denied, server connect ok in QlikView

Leased a license from server - security settings access denied, server connect ok

PaulinaWanago — Tue, 05 May 2026 10:10:28 GMT

Hi,

I try open document by desktop using 'open in server'. I try with:

qvp://qlikview.com (accesspoint url)

qvp://servername.com

And got the error massage:

I can 'open URL' with AccessPoint and open any document.

I have my own Assigned Cal, the desktop and server are in same version, the port 4747 is open.

Can it be related with NTFS authentication? Do you know what security settings should be checked?

Re: Leased a license from server - security settings access denied, server connect ok

Eduardo_Monteiro — Tue, 05 May 2026 12:20:47 GMT

Hi @PaulinaWanago

What version of QlikView Server and QlikView Desktop are you running?

Regards,

Re: Leased a license from server - security settings access denied, server connect ok

Daniele_Purrone — Tue, 05 May 2026 12:43:44 GMT

Please, verify that server and desktop run on the same version, otherwise it won't probably work.

Re: Leased a license from server - security settings access denied, server connect ok

PaulinaWanago — Tue, 05 May 2026 14:19:08 GMT

As I mention in earlier post the version are same:

The server is on QlikView 12.80 20200

Desktop is 12.80 20200

Re: Leased a license from server - security settings access denied, server connect ok

Or — Tue, 05 May 2026 14:50:50 GMT

if you are able to do so, I would suggest trying to open the QlikView desktop client directly on the server machine (under your user, via Remote Desktop or similar) and check if you can connect from there. That should help you figure out where the issue might be, or at least eliminate some of the options. It should also ensure you get the license lease, because you aren't getting it at the moment (if you were, it wouldn't say "Personal Edition").

Re: Leased a license from server - security settings access denied, server connect ok

Eduardo_Monteiro — Tue, 05 May 2026 17:27:38 GMT

Please try navigating to the qv.exe folder (default is C:\Program Files\QlikView\). Highlight the qv.exe, press and hold shift, and right click. Enter the credentials for the user for whom you have a CAL assigned, and then try leasing a license.

Re: Leased a license from server - security settings access denied, server connect ok

Vegar — Wed, 06 May 2026 05:14:20 GMT

It looks like you do have a connection between the your desktop and the server, but could it be that you're not forwarding the correct user? Try being explicitly about it. There should be a log in as similar interface when you try to connect to open up an app on the server. The connection string will then look something like this

qvp://DOMAIN\Username@servername.com

Re: Leased a license from server - security settings access denied, server connect ok

PaulinaWanago — Wed, 06 May 2026 07:20:26 GMT

Same massage window - access denied.

Re: Leased a license from server - security settings access denied, server connect ok

PaulinaWanago — Wed, 06 May 2026 07:28:49 GMT

The desktop on server machine has a leased license from server when I use my personal cal's license (license leased from server) . When I try open on my personal machine same user not works (Personal Edition) - access denied. So it looks like the access not denied of the user but depend of the machine and environment. My personal machine is on same network and I can open the AccessPoint URL and any shared dashboard.

Re: Leased a license from server - security settings access denied, server connect ok

PaulinaWanago — Wed, 06 May 2026 07:41:08 GMT

Same issue - massage window with error: access denied.

Re: Leased a license from server - security settings access denied, server connect ok

Or — Wed, 06 May 2026 08:26:37 GMT

I would check two things, and if they don't help, I'd contact Support directly:

1) Check the RC4 advisory for QV. It's probably unrelated but worth looking at just to make sure since it can do some weird things.https://community.qlik.com/t5/Official-Support-Articles/QlikView-server-communication-interruptions-following-Microsoft/ta-p/2548336

2) Check the packet traffic to see if your packets are getting to the server at all (you can do this using Wireshark or similar tools). If you're not getting to the server, talk to your sysadmins. If you are, it's probably something local and you should investigate your QV server logs for any information that might be pertinent (support can help you do that, I assume).

Re: Leased a license from server - security settings access denied, server connect ok

Daniele_Purrone — Wed, 06 May 2026 08:42:34 GMT

@PaulinaWanago , if not done already, I suggest you go through this article and check everything that's relevant.
https://community.qlik.com/t5/Official-Support-Articles/Troubleshooting-QlikView-License-Lease-Issues/ta-p/1710188

Re: Leased a license from server - security settings access denied, server connect ok

Vegar — Tue, 12 May 2026 04:35:03 GMT

@PaulinaWanago

How are you progressing with this? Have you solved the issue?