Print Reports with IE plugin

Thu, 29 Mar 2012 18:41:47 GMT

Hi all,

I have a button on my QlikView application that has an action to print a report (RP01). Using the IE plugin through AccessPoint, the report button works for all users, except for one. When the button is clicked on the one user's local machine, the hourglass cursor appears for about 5 seconds, but nothing happens after that. I assume there has to be some sort of pop-up blocker that is preventing the report from appearing, but when I checked the IE settings on the user's machine, everything is set to the defaults with new pop-ups set to appear in a separate tab. Any suggestions on how to fix this issue?

The user's machine has Windows 7 installed, with Internet Explorer 8.

QlikView 11 is being used.

Print Reports with IE plugin

erichshiino — Sun, 01 Apr 2012 21:39:59 GMT

Hi, Sean

Instead of the button, can the user access the report using a regular toolbar?

Can he use it using ajax?

Does you button send the report directly to an specific printer? Does the user have this printer?

Hope this helps,

Erich

topic Print Reports with IE plugin in QlikView

Print Reports with IE plugin

Print Reports with IE plugin